Cisco Systems DOC-7813565= manual Using Cisco IP Phone Productivity Services

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Contents

C H A P T E R

3

Using Cisco IP Phone Productivity Services 3-1

 

 

Navigating Cisco IP Phone Services

3-2

 

 

 

 

 

Tips for Using the LCD Display

3-3

 

 

 

Accessing Cisco IP Phone Productivity Services

3-4

 

 

Logging in to Cisco IP Phone Productivity Services 3-5

 

 

How Login Works 3-5

 

 

 

 

 

 

 

Ending a Session

3-8

 

 

 

 

 

 

 

 

Using CalendarView 3-9

 

 

 

 

 

 

 

 

Checking New Meetings

3-12

 

 

 

 

 

 

Checking Your Schedule for Today

3-14

 

 

 

Checking Your Weekly Schedule

3-17

 

 

 

 

Viewing Your Schedule for a Specific Date

3-20

 

 

Setting Your Meeting Reminder

3-21

 

 

 

 

Using MailView

3-24

 

 

 

 

 

 

 

 

Logging in to MailView

3-24

 

 

 

 

 

 

Changing your MailView Login

3-26

 

 

 

 

Checking your Cisco Unity Voice Mail

3-28

 

 

 

Using MailView’s Options for Cisco Unity Voice Mail 3-31

 

 

Checking your E-mail

3-34

 

 

 

 

 

 

Using Contacts Synchronization 3-37

 

 

 

 

 

Common Questions about Cisco IP Phone Productivity Services 4-1

C H A P T E R

4

 

 

Do I Have to Enter My Login PIN Every Time? 4-1

 

 

Why Can’t I Access Cisco IP Phone Productivity Services? 4-2

 

 

Service Subscription Parameters Error

4-2

 

 

 

Meeting Reminder Not Displaying

4-2

 

 

 

 

Authentication Error

4-3

 

 

 

 

 

 

Host Not Found Error

4-3

 

 

 

 

 

 

Phone Hangs On “Requesting...”

4-3

 

 

 

Cisco IP Phone Productivity Services User Guide

 

 

 

 

 

 

iv

 

 

78-13565-01

 

 

 

 

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Contents Cisco IP Phone Productivity Services User Guide Cisco IP Phone Productivity Services User Guide CalendarView MailView Contacts Synchronization Using Cisco IP Phone Productivity Services Validation Error Page Preface AudienceOrganization Chapter Title DescriptionRelated Documentation ConventionsConvention Description World Wide Web Obtaining DocumentationDocumentation CD-ROM Ordering Documentation Documentation FeedbackCisco.com Obtaining Technical AssistanceTechnical Assistance Center Contacting TAC by Using the Cisco TAC Website Understanding Cisco IP Phone Productivity Services CalendarView 0944 06/08/01MailView 0944 06/08/01 1004Contacts Synchronization Related TopicsSubscribing to Cisco IP Phone Productivity Services Click Configure your Cisco IP Phone Services Click Continue Description Required Using Cisco IP Phone Productivity Services Navigating Cisco IP Phone Services Navigating Cisco IP Phone ServicesTips for Using the LCD Display Accessing Cisco IP Phone Productivity Services Logging in to Cisco IP Phone Productivity Services How Login WorksCalendarView, 3 MailView or 4 Contacts Synchronization If you are using someone else’s Cisco IP Phone Ending a Session Using CalendarView Calendar View Main Menu See Checking New Checking New Meetings New Meetings MenuChecking Your Schedule for Today, Checking Your Schedule for Today Today’s Schedule Menu63379 Checking New Meetings, Checking Your Weekly Schedule, Checking Your Weekly Schedule 10 Weekly Schedule Menu11 Current Week Menu Related Topics Viewing Your Schedule for a Specific Date 13 Viewing Select a DateSetting Your Meeting Reminder 14 Setting Meeting Display Criteria Select either 1 By Pager/Email or 2 By Phone display Using MailView Logging in to MailView16 MailView Main Menu Changing your MailView Login 17 MailView Login Screen18 Meeting Reminder Setting Completed Checking your Cisco Unity Voice Mail 20 MailView Main Menu 22 Date Sort/Read Sort Display Using MailView’s Options for Cisco Unity Voice Mail Voice Mail Options Instructions Back up and make corrections Checking your E-mail 24 MailView Main Menu Mail Using Contacts Synchronization Select 4 Contacts Synchronization in one of two ways27 Setting Options for Contacts Synchronization Related Topics 78-13565-01 Do I Have to Enter My Login PIN Every Time? Common Questions aboutService Subscription Parameters Error Why Can’t I Access Cisco IP Phone Productivity Services?Meeting Reminder Not Displaying Host Not Found Error Authentication ErrorPhone Hangs On Requesting Validation Error Why Can’t I Connect to MailView?Sending Error UserName or Password Error Can’t Connect To Mail ServerCan’t Play Voice Mail Deleting ErrorReply Mail Not Delivered as Voice Mail D E IN-2