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Understanding Feature Buttons and Menus
Press a feature button to open or close a feature menu.
If you want to... | Then... |
| |
Open or close a feature | Press a feature button: |
menu | Messages |
|
| Services |
| Help |
| Directories |
| Settings |
| |
Scroll through a list or | Press the Navigation button. |
menu | |
| |
Go back one level in a | Press Exit. Pressing Exit from the top level of a menu closes the menu. |
feature menu | |
| |
Switch between open | Press a feature tab on your touchscreen. Each feature menu has a |
feature menus | corresponding tab. The tab is visible when the feature menu is open. |
| |
Understanding the Help System on Your Phone
Your phone provides a comprehensive online help system. Help topics appear on the touchscreen.
If you want to... | Then... | |
View the main menu | Press | on your phone and wait a few seconds for the menu to display. |
| Main menu topics include: |
•About Your Cisco Unified IP Phone—Details about your phone
•How do I...?—Procedures for common phone tasks
•Calling Features—Descriptions and procedures for calling features
Learn about a button or | Press | , then quickly press a button or softkey. |
softkey | | | |
| | |
Learn about a menu item | Press | , then quickly press the menu item on the touchscreen. Or, press |
| twice quickly with the menu item highlighted. |
| | | |
Get help using Help | Press | . After a second or two, press | again, or choose Help from |
| the main menu. | |
Cisco Unified IP Phone 7970 Series for Cisco Unified CallManager 4.2(3) | 21 |
Contents
Including License and Warranty
Page
Common Phone Tasks
Button Icons
Contents
Using a Handset, Headset, and Speakerphone
Cisco One-Year Limited Hardware Warranty Terms Index
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If you want to Then
Using this Guide
Getting Started
Finding Additional Information
Safety and Performance Information
Varoitus Tärkeitä Turvallisuusohjeita
Waarschuwing Belangrijke Veiligheidsinstructies
Avvertenza Importanti Istruzioni Sulla Sicurezza
Warnung Wichtige Sicherheitshinweise
Varning! Viktiga Säkerhetsanvisningar
Aviso Instruções Importantes DE Segurança
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GEM Disse Anvisninger
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Page
Activity
Regulations
Power Outage
When connecting cables
Using an External Power Supply
Using External Devices
Accessibility Features
Connecting Your Phone
Adjusting the Handset Rest
Adjusting the Footstand
Registering with Taps
Headset Information
Audio Quality Subjective to the User
Understanding Buttons and Hardware
An Overview of Your Phone
Description
Using a Handset, Headset
Accessing Your User
Using Mute,
Options Web Pages
Understanding Feature Buttons and Menus,
Understanding Touchscreen Features
Do this
To choose a
Understanding the Help System on Your Phone
Understanding Feature Buttons and Menus
Understanding Lines vs. Calls
Understanding Feature Availability
Icon Line or call state Description
Shared Line,
Placing a Call-Basic Options
Basic Call Handling
For more information
If you want to Then See
Corporate
PAB service
Placing a Call-Additional Options
If you want to Then For more information, see
Answering a Call
Answer or
Answer
Ending a Call
Using Hold and Resume
Or EndCall
If you want to
Switching Between Multiple Calls
Using Mute
Viewing Multiple Calls
Transferring Calls
Choose Forward all calls
Forwarding All Calls to Another Number
Meet-Me Conference Calls
Making Conference Calls
Standard Conference Calls
Press ConfList
Starting or Joining a Meet-Me Conference Call
Advanced Call Handling
Options web pages. See Subscribing to Phone Services,
Speed Dialing
To the User Options Web Pages,
Picking Up a Redirected Call on Your Phone
Remote-in-Use Icon
Using a Shared Line
Sharing Call Information and Barging
Privacy
Press Private
CBarge
Tips
Storing and Retrieving Parked Calls
Tracing Suspicious Calls
Making and Receiving Secure Calls
If you Then
Prioritizing Critical Calls
Using Cisco Extension Mobility
Tip
Logging Out of Hunt Groups
Obtaining a Headset
Using a Handset, Headset, and Speakerphone
Using AutoAnswer
Customizing Rings and Message Indicators
Using Phone Settings
Choose Change the Ring Settings for your phone
User Preferences Rings
Customizing the Touchscreen
Missed Calls, Placed Calls, or Received Calls
Using Call Logs and Directories
Using Call Logs
Missed Calls , Placed Calls , or Received Calls
Corporate Directory exact name can vary
Using Corporate Directory on Your Phone
Customizing Rings and Message Indicators,
Accessing Voice Messages
Procedure
Accessing Your User Options Web Pages
Logging In to the User Options Web Pages
Tips for Navigating the User Options Pages
Subscribing to Phone Services
Subscribing to Phone Services
Understanding Additional Configuration Options
Using a Shared Line,
If you Then For more information
See Using AutoAnswer,
Using Cisco Extension Mobility
See Using Cisco Extension Mobility
Advanced Call Handling
General Troubleshooting
Troubleshooting Your Phone
Symptom Explanation
Join fails
If you are asked to Then
Viewing Phone Administration Data
Using the Quality Reporting Tool
Duration of Hardware Warranty
Cisco One-Year Limited Hardware Warranty Terms
To Receive a Return Materials Authorization RMA Number
Replacement, Repair, or Refund Policy for Hardware
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Index
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Taps
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USA