Cisco Systems 7970 warranty Viewing Multiple Calls

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Viewing Multiple Calls

Understanding how multiple calls are displayed on your phone can help you organize your call-handling efforts.

In standard viewing mode, your phone displays calls as follows for the highlighted line:

•Calls with the highest precedence and longest duration display at the top of the list.

•Calls of a similar type are grouped together. For example, calls that you have interacted with are grouped near the top, and calls on hold are grouped last.

You can use these additional methods to view multiple calls on multiple lines:

If you want to...	Then...
View calls on another	1.	Press	.
line	2.	Immediately press the line button		.


Switch to call overview	Press		for the highlighted line.
mode	The phone switches to call overview mode, displaying only one call per

	line. The displayed call is either the active call or the held call with the
	longest duration.

To return to standard viewing mode, press , then immediately press the line button.

28	OL-10776-01

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Contents Including License and Warranty Page Common Phone Tasks Button Icons Contents Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index OL-10776-01 Using this Guide Getting StartedIf you want to Then Safety and Performance Information Finding Additional InformationWaarschuwing Belangrijke Veiligheidsinstructies Varoitus Tärkeitä TurvallisuusohjeitaWarnung Wichtige Sicherheitshinweise Avvertenza Importanti Istruzioni Sulla SicurezzaAviso Instruções Importantes DE Segurança Varning! Viktiga SäkerhetsanvisningarOL-10776-01 GEM Disse Anvisninger OL-10776-01 Page Regulations ActivityWhen connecting cables Using an External Power SupplyPower Outage Accessibility Features Using External DevicesConnecting Your Phone Adjusting the Footstand Adjusting the Handset RestRegistering with Taps Headset InformationAudio Quality Subjective to the User An Overview of Your Phone Understanding Buttons and HardwareDescription Accessing Your User Using a Handset, HeadsetUsing Mute, Options Web PagesUnderstanding Touchscreen Features Understanding Feature Buttons and Menus,To choose a Do thisUnderstanding Feature Buttons and Menus Understanding the Help System on Your PhoneUnderstanding Feature Availability Understanding Lines vs. CallsIcon Line or call state Description Shared Line,Basic Call Handling Placing a Call-Basic OptionsFor more information If you want to Then SeePAB service Placing a Call-Additional OptionsCorporate Answering a Call If you want to Then For more information, seeAnswer or AnswerUsing Hold and Resume Ending a CallOr EndCall If you want toUsing Mute Switching Between Multiple CallsViewing Multiple Calls Transferring Calls Forwarding All Calls to Another Number Choose Forward all callsMaking Conference Calls Standard Conference CallsMeet-Me Conference Calls Press ConfList Starting or Joining a Meet-Me Conference Call Options web pages. See Subscribing to Phone Services, Advanced Call HandlingSpeed Dialing To the User Options Web Pages,Picking Up a Redirected Call on Your Phone Using a Shared Line Remote-in-Use IconSharing Call Information and Barging PrivacyCBarge Press PrivateTips Storing and Retrieving Parked Calls Making and Receiving Secure Calls Tracing Suspicious CallsPrioritizing Critical Calls If you ThenUsing Cisco Extension Mobility Logging Out of Hunt Groups TipUsing a Handset, Headset, and Speakerphone Obtaining a HeadsetUsing AutoAnswer Using Phone Settings Customizing Rings and Message IndicatorsChoose Change the Ring Settings for your phone User Preferences RingsCustomizing the Touchscreen Using Call Logs and Directories Using Call LogsMissed Calls, Placed Calls, or Received Calls Missed Calls , Placed Calls , or Received Calls Using Corporate Directory on Your Phone Corporate Directory exact name can varyAccessing Voice Messages Customizing Rings and Message Indicators,Accessing Your User Options Web Pages ProcedureLogging In to the User Options Web Pages Tips for Navigating the User Options PagesSubscribing to Phone Services Understanding Additional Configuration Options Subscribing to Phone ServicesUsing a Shared Line, If you Then For more informationUsing Cisco Extension Mobility See Using AutoAnswer,See Using Cisco Extension Mobility Advanced Call HandlingTroubleshooting Your Phone General TroubleshootingSymptom Explanation Join failsViewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA NumberOL-10776-01 Index OL-10776-01 Page OL-10776-01 Taps OL-10776-01 Page USA

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