Cisco Systems 7970 warranty Making and Receiving Secure Calls, Tracing Suspicious Calls

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Making and Receiving Secure Calls

Depending on how your system administrator has configured your phone system, your phone might support making and receiving secure calls.

Your phone is capable of supporting these types of calls:

•Authenticated call—The identities of all phones participating in the call have been verified.

•Encrypted call—The phone is receiving and transmitting encrypted audio (your conversation) within the Cisco IP network. Encrypted calls are also authenticated.

•Non-securecall—At least one of the participating phones or the connection does not support these security features, or the phones cannot be verified.

If you want to...	Then...

Check the security level of a call	Look for a security icon in the top right corner of the call
	activity area, next to the call duration timer:
	Authenticated call
	Encrypted call
	Neither security icon appears if the call is non-secure.

Determine if secure calls can be	Contact your system administrator.
made in your company

Note There are interactions, restrictions, and limitations that affect how security features work on your phone. For more information, ask your system administrator.

Tracing Suspicious Calls

If you are receiving suspicious or malicious calls, your system administrator can add the Malicious Call Identification (MCID) feature to your phone. This feature enables you to identify an active call as suspicious, which initiates a series of automated tracking and notification messages.

	If you want to...	Then...

	Notify your system	Press MCID.
	administrator about a	Your phone plays a tone and displays the message, “MCID successful.”
	suspicious or harassing call
	suspicious or harassing call

40	OL-10776-01

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Contents Including License and Warranty Page Common Phone Tasks Button Icons Contents Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index OL-10776-01 Using this Guide Getting StartedIf you want to Then Safety and Performance Information Finding Additional InformationWaarschuwing Belangrijke Veiligheidsinstructies Varoitus Tärkeitä TurvallisuusohjeitaWarnung Wichtige Sicherheitshinweise Avvertenza Importanti Istruzioni Sulla SicurezzaAviso Instruções Importantes DE Segurança Varning! Viktiga SäkerhetsanvisningarOL-10776-01 GEM Disse Anvisninger OL-10776-01 Page Regulations ActivityWhen connecting cables Using an External Power SupplyPower Outage Accessibility Features Using External DevicesConnecting Your Phone Adjusting the Footstand Adjusting the Handset RestRegistering with Taps Headset InformationAudio Quality Subjective to the User An Overview of Your Phone Understanding Buttons and HardwareDescription Accessing Your User Using a Handset, HeadsetUsing Mute, Options Web PagesUnderstanding Touchscreen Features Understanding Feature Buttons and Menus,To choose a Do thisUnderstanding Feature Buttons and Menus Understanding the Help System on Your PhoneUnderstanding Feature Availability Understanding Lines vs. CallsIcon Line or call state Description Shared Line,Basic Call Handling Placing a Call-Basic OptionsFor more information If you want to Then SeePAB service Placing a Call-Additional OptionsCorporate Answering a Call If you want to Then For more information, seeAnswer or AnswerUsing Hold and Resume Ending a CallOr EndCall If you want toUsing Mute Switching Between Multiple CallsViewing Multiple Calls Transferring Calls Forwarding All Calls to Another Number Choose Forward all callsMaking Conference Calls Standard Conference CallsMeet-Me Conference Calls Press ConfList Starting or Joining a Meet-Me Conference Call Options web pages. See Subscribing to Phone Services, Advanced Call HandlingSpeed Dialing To the User Options Web Pages,Picking Up a Redirected Call on Your Phone Using a Shared Line Remote-in-Use IconSharing Call Information and Barging PrivacyCBarge Press PrivateTips Storing and Retrieving Parked Calls Making and Receiving Secure Calls Tracing Suspicious CallsPrioritizing Critical Calls If you ThenUsing Cisco Extension Mobility Logging Out of Hunt Groups TipUsing a Handset, Headset, and Speakerphone Obtaining a HeadsetUsing AutoAnswer Using Phone Settings Customizing Rings and Message IndicatorsChoose Change the Ring Settings for your phone User Preferences RingsCustomizing the Touchscreen Using Call Logs and Directories Using Call LogsMissed Calls, Placed Calls, or Received Calls Missed Calls , Placed Calls , or Received Calls Using Corporate Directory on Your Phone Corporate Directory exact name can varyAccessing Voice Messages Customizing Rings and Message Indicators,Accessing Your User Options Web Pages ProcedureLogging In to the User Options Web Pages Tips for Navigating the User Options PagesSubscribing to Phone Services Understanding Additional Configuration Options Subscribing to Phone ServicesUsing a Shared Line, If you Then For more informationUsing Cisco Extension Mobility See Using AutoAnswer,See Using Cisco Extension Mobility Advanced Call HandlingTroubleshooting Your Phone General TroubleshootingSymptom Explanation Join failsViewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA NumberOL-10776-01 Index OL-10776-01 Page OL-10776-01 Taps OL-10776-01 Page USA

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