Cisco Systems 7970 Basic Call Handling, Placing a Call-Basic Options, For more information, Tips

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Basic Call Handling

You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information.

Placing a Call—Basic Options

Here are some easy ways to place a call on your Cisco Unified IP Phone.

 

 

 

 

 

For more information,

If you want to...

Then...

 

 

see...

 

 

 

Place a call using the handset

Pick up the handset and enter a number.

An Overview of Your

 

 

 

 

 

Phone, page 16

 

 

 

 

Place a call using the

Press

and enter a number.

Using a Handset,

speakerphone

 

 

 

 

Headset, and

 

 

 

 

 

Speakerphone, page 44

 

 

 

 

Place a call using a headset

Press

and enter a number. Or, if

Using a Handset,

 

is lit, press New Call and enter a number.

Headset, and

 

 

 

 

 

Speakerphone, page 44

 

 

 

Redial a number

Press Redial to dial the last number, or

Using Call Logs, page 48

 

press the Navigation button (with the

 

 

phone idle) to see your Placed Calls.

 

 

 

 

 

 

Place a call while another call

1.

Press Hold.

 

Using Hold and Resume,

is active (using the same line)

2.

Press New Call.

 

page 26

 

 

 

 

3.

Enter a number.

 

 

 

 

 

 

 

Dial from a call log

1.

Choose

> Missed Calls,

Using Call Logs, page 48

 

 

Received Calls, or Placed Calls.

 

 

2.

Press the listing on the touchscreen.

 

 

 

 

 

 

 

Tips

•You can dial on-hook, without a dial tone (pre-dial). To pre-dial, enter a number, then go off-hook by lifting the handset, pressing the number on the touchscreen, or pressing Dial, , or .

•When you pre-dial, your phone tries to anticipate the number you are dialing by displaying matching numbers (if available) from your Placed Calls log. This is called Auto Dial. To call a number displayed with Auto Dial, press the number, or scroll to it and go off-hook.

•If you make a mistake while dialing, press << to erase digits.

Cisco Unified IP Phone 7970 Series for Cisco Unified CallManager 4.2(3)

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Contents Including License and Warranty Page Common Phone Tasks Button Icons Contents Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index OL-10776-01 Getting Started Using this GuideIf you want to Then Finding Additional Information Safety and Performance InformationVaroitus Tärkeitä Turvallisuusohjeita Waarschuwing Belangrijke VeiligheidsinstructiesAvvertenza Importanti Istruzioni Sulla Sicurezza Warnung Wichtige SicherheitshinweiseVarning! Viktiga Säkerhetsanvisningar Aviso Instruções Importantes DE SegurançaOL-10776-01 GEM Disse Anvisninger OL-10776-01 Page Activity RegulationsUsing an External Power Supply When connecting cablesPower Outage Using External Devices Accessibility FeaturesConnecting Your Phone Headset Information Adjusting the FootstandAdjusting the Handset Rest Registering with TapsAudio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your PhoneDescription Options Web Pages Accessing Your UserUsing a Handset, Headset Using Mute,Understanding Feature Buttons and Menus, Understanding Touchscreen FeaturesDo this To choose aUnderstanding the Help System on Your Phone Understanding Feature Buttons and MenusShared Line, Understanding Feature AvailabilityUnderstanding Lines vs. Calls Icon Line or call state DescriptionIf you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more informationPlacing a Call-Additional Options PAB serviceCorporate Answer Answering a CallIf you want to Then For more information, see Answer orIf you want to Using Hold and ResumeEnding a Call Or EndCallSwitching Between Multiple Calls Using MuteViewing Multiple Calls Transferring Calls Choose Forward all calls Forwarding All Calls to Another NumberStandard Conference Calls Making Conference CallsMeet-Me Conference Calls Press ConfList Starting or Joining a Meet-Me Conference Call To the User Options Web Pages, Options web pages. See Subscribing to Phone Services,Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Privacy Using a Shared LineRemote-in-Use Icon Sharing Call Information and BargingPress Private CBargeTips Storing and Retrieving Parked Calls Tracing Suspicious Calls Making and Receiving Secure CallsIf you Then Prioritizing Critical CallsUsing Cisco Extension Mobility Tip Logging Out of Hunt GroupsObtaining a Headset Using a Handset, Headset, and SpeakerphoneUsing AutoAnswer User Preferences Rings Using Phone SettingsCustomizing Rings and Message Indicators Choose Change the Ring Settings for your phoneCustomizing the Touchscreen Using Call Logs Using Call Logs and DirectoriesMissed Calls, Placed Calls, or Received Calls Missed Calls , Placed Calls , or Received Calls Corporate Directory exact name can vary Using Corporate Directory on Your PhoneCustomizing Rings and Message Indicators, Accessing Voice MessagesTips for Navigating the User Options Pages Accessing Your User Options Web PagesProcedure Logging In to the User Options Web PagesSubscribing to Phone Services If you Then For more information Understanding Additional Configuration OptionsSubscribing to Phone Services Using a Shared Line,Advanced Call Handling Using Cisco Extension MobilitySee Using AutoAnswer, See Using Cisco Extension MobilityJoin fails Troubleshooting Your PhoneGeneral Troubleshooting Symptom ExplanationUsing the Quality Reporting Tool Viewing Phone Administration DataIf you are asked to Then Duration of Hardware Warranty Cisco One-Year Limited Hardware Warranty TermsTo Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for HardwareOL-10776-01 Index OL-10776-01 Page OL-10776-01 Taps OL-10776-01 Page USA
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