Aastra Telecom
6757I CT
manual
Troubleshooting
Install
Password
Softkey Type Default States
Call timer
Missed Calls Indicator
Handset Pairing/Unpairing
Warranty
Updating Configuration
Resetting a User Password
Page 308
Page 307
Page 309
Image 308
Page 307
Page 309
Contents
6757i CT IP Phone
Page
Software License Agreement
Iii
Page
Table of Contents
Defining an Emergency Dial Plan
Multiple Line and Call Appearances
State-Based Softkeys Bottom Keys only Line Key
Dialing a Number 152
Handset Keys 211 Handset Key Descriptions 212
Vii
Pairing/Unpairing the Handset 234
Additional Features 241
Available Features Enabled by Administrators 268
Using the Expansion Modules 277
Page
Model 6757i CT IP Phone User Guide
About this Guide
Documentation
Introduction
Phone Features
Cordless Handset Features
Installation and Setup
Requirements
Getting Started
Plugging in and Starting the Phone
Updating Configuration
SIP
Network Connected/Network Disconnected
Idle Screen
Idle Screen
Idle Screen With Softkeys Configured
Reference
Idle Screen with Voicemail Messages
Screen Display After Picking Up the Handset
Idle Screen After Handset Pickup
Keys Key Description
IP Phone Keys and Key Descriptions
Key Descriptions
IP Phone Keys and Key Descriptions
Reference
Methods for Customizing Your Phone
Phone Options via the IP Phone UI
Option Number
Call Forward
Simplified Options Menu
References
Using the IP Phone UI
Phone Options via the Aastra Web UI
Using the Aastra Web UI
Methods for Customizing Your Phone
Available Functions for Softkeys
Headings Descriptions Status
Operation
Settings
Headings Descriptions Basic
Select Phone Status
Phone Status
Phone Status via IP Phone UI
Finding Your Phone’s IP Address
Scroll to IP&MAC Addresses and press Select
Phone Status via the Aastra Web UI
SIP Account Status
SIP Account Status
Where
Example Backup Registrar Line SIP Account Status Used?
Status Description Condition
Configuration Method Valid Values Default Value
Customizing Your Phone
Ring Tones and Tone Sets
Ring Tones
Configuring Ring Tones and Tone Sets
Ring Tone Sets
Select Preferences
Select Ring Tone
Click on Basic Settings-Preferences-Ring Tones
Press Done Select Tone Set
Select Contrast Level
Setting Contrast Level
Contrast Level
Setting the Backlight
Backlight
Select Backlight
Off
If you selected Auto, press the Advanced softkey
Select Preferences Select Live Dialpad
Live Dialpad
Enabling/Disabling Live Dialpad
Audio Mode
Set Audio
Headset Mic Volume
Setting Audio Mode and Headset Mic Volume
Select Preferences Select Set Audio Select Audio Mode
Headset Speaker/Headset Headset/Speaker
Select Headset Mic Volume
Configuring Time and Date
Time and Date
Set Time and Time Format
Select Preferences Select Time and Date Select Set Time
Select Preferences Select Time and Date
Select Time Format
Set Date and Date Format
Select Date Format
Set Time Zone
Select Preferences Select Time and Date Select Time Zone
Daylight Savings Time
Select Preferences Select Daylight Savings
Min summertime 1h summertime Automatic Default
Set Time Servers
Select Preferences Select Time and Date Select Time Server
Select from Time Server 1, Time Server 2, or Time Server
Click on Basic Settings-Preferences-Time and Date Setting
Click to save your settings
Language
Specifying the Language to Use
Select Screen Language
Français French
Click on Basic Settings-Preferences-Language Settings
Language Input
Keypad Input Alphabet Tables English
French
Key Uppercase Characters Lowercase Characters
Spanish
German
Example
Configuring Language Input Using the IP Phone UI
Italian
Click on Basic Settings- Preferences-Language Settings
Select Input Language
Latin 2 Character Set
User Password
Setting a User Password
Select User Password and press Select
If you change the password Then you need to
Click on Operation-User Password
Resetting a User Password
Reset a User Password
Select Restart Phone
Click on Operation-Reset
Restarting your phone
Phone Lock
Locking/Unlocking a Phone
Lock the Phone
Unlock the Phone
Click on Operation-Phone Lock
Lock the Phone? field, click
Defining an Emergency Dial Plan
Emergency Description Number
Define an Emergency Dial Plan
911110
Line Keys and Softkeys
Multiple Line and Call Appearances
Softkeys
Key Function Description None
Speeddial
Do Not Disturb
Busy Lamp Field BLF
Services
Key Function Description Speeddial/Conf
Directory
Callers List
State Description
Softkey Type Default States
State-Based Softkeys Bottom Keys only
Key Display Behavior
Label LAB
Sat Jan 1 1218am
Line Key
Softkey Line/Call Appearance Lights
Line Keys and Softkeys
Configuring a Line Key
Softkeys
Expansion Module Keys
Speeddial Key
Speeddial Prefix
Key
Line=2
Enter Name Enter Number Line Save Backspace ABC Cancel
Enter Name
Creating a Speeddial Using the Speed Dial Edit Option
Press SD button
Line Keys and Softkeys
Softkeys
Click on Operation-Keypad Speeddial
Editing Speeddial Keys
Select Preferences Select Speed Dial Edit
Edit the speeddial information as applicable and press Save
Editing a Speeddial on a Softkey or Expansion Module Key
Click on Operation-Keypad Speeddial
Configuring a DND Key
Do not Disturb DND Key
Softkeys
Busy Lamp Field BLF Key
Configuring a BLF Key
Global
Through Click to save your changes
Configuring a BLF List Key
BLF List Key
Through
Expansion Module Keys
Automatic Call Distribution ACD Key for Sylantro Servers
Configuring an Automatic Call Distribution ACD Key
ACD LED Table
Using the ACD Feature on your IP Phone
Using the ACD Key
User ID and Password prompts displays
Unavailable Log Out
Line Keys and Softkeys
Softkeys
Expansion Module Keys
Configuring Group Call Pickup GCP Key for Sylantro Servers
Using Group Call Pickup GCP
Using Directed Call Pickup/Group Call Pickup
Using Directed Call Pickup DCP
Select an extension Press the Pickup Key to answer the call
100 Model 6757i CT IP Phone User Guide
Services Key Top and Bottom keys are softkeys
XML Key
Configuring XML Services
Model 6757i CT IP Phone User Guide 101
102 Model 6757i CT IP Phone User Guide
Configuring an XML Key
Model 6757i CT IP Phone User Guide 103
104 Model 6757i CT IP Phone User Guide
Accessing the XML Service
From the Services Menu
Services Key
Model 6757i CT IP Phone User Guide 105
106 Model 6757i CT IP Phone User Guide
Configuring a WebApps Key
WebApps Key
To use the WebApps key
Using the WebApps Key
Model 6757i CT IP Phone User Guide 107
108 Model 6757i CT IP Phone User Guide
Configuring a Flash Key
Flash Key
Model 6757i CT IP Phone User Guide 109
110 Model 6757i CT IP Phone User Guide
Configuring a Sprecode Key
Sprecode Key
Model 6757i CT IP Phone User Guide 111
112 Model 6757i CT IP Phone User Guide
Park/Pickup Static Configuration
Park/Pickup Keys
Server Park Values Pickup Values
Park/Pickup Call Server Configuration Values
Model 6757i CT IP Phone User Guide 113
114 Model 6757i CT IP Phone User Guide
Configuring Park /Pickup using Static Configuration
Click on Basic Settings-Preferences-General
Park/Pickup Key Configuration
Key Configuration Using the Aastra Web UI
Configuring Park/Pickup using Key Configuration
Model 6757i CT IP Phone User Guide 115
116 Model 6757i CT IP Phone User Guide
Park a Call
Using the Park Call/Pickup Parked Call Feature
Model 6757i CT IP Phone User Guide 117
118 Model 6757i CT IP Phone User Guide
Pickup a Parked Call
Configuring a Last Call Return Key
Last Call Return lcr Key Sylantro Servers only
Model 6757i CT IP Phone User Guide 119
How it works
120 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 121
Configuring a Call Forward Key
Call Forward Key
122 Model 6757i CT IP Phone User Guide
BLF/Xfer Key Requirements and Functionality
BLF/Xfer
Model 6757i CT IP Phone User Guide 123
Configuring a BLF/Xfer Key
124 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 125
Speeddial/Xfer Key Requirements and Functionality
Speeddial/Xfer
126 Model 6757i CT IP Phone User Guide
Configuring a Speeddial/Xfer Key
Model 6757i CT IP Phone User Guide 127
128 Model 6757i CT IP Phone User Guide
Speeddial/Conf
Model 6757i CT IP Phone User Guide 129
Configuring a Speeddial/Conf Key
130 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 131
Services Key
132 Model 6757i CT IP Phone User Guide
Configuring a Services Key
Model 6757i CT IP Phone User Guide 133
134 Model 6757i CT IP Phone User Guide
Configuring a Directory Key
Directory Key
Model 6757i CT IP Phone User Guide 135
Directory Key
136 Model 6757i CT IP Phone User Guide
Configuring a Callers List Key
Callers List Key
Model 6757i CT IP Phone User Guide 137
Callers List Key
138 Model 6757i CT IP Phone User Guide
Intercom Key
Intercom Key
Model 6757i CT IP Phone User Guide 139
Configuring an Intercom Key
140 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 141
142 Model 6757i CT IP Phone User Guide
Configuring a Phone Lock Key
Phone Lock Key
Using the Lock/Unlock Key on the IP Phone
Model 6757i CT IP Phone User Guide 143
144 Model 6757i CT IP Phone User Guide
Configuring a Paging Key
Paging Key Sends the RTP Stream
Model 6757i CT IP Phone User Guide 145
Using the Paging Key
146 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 147
Configuring a None Key
None Key
148 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 149
Configuring an Empty Key
Empty Key
150 Model 6757i CT IP Phone User Guide
Deleting a Key
Model 6757i CT IP Phone User Guide 151
152 Model 6757i CT IP Phone User Guide
Making Calls
Dialing a Number
Model 6757i CT IP Phone User Guide 153
Using Handsfree Speakerphone
Pre-dialing a Number
Using a Headset
Advanced Volume Controls for the Headset Mic
To change this volume
To Make and Receive Calls Using a Headset
Using Intercom
Using the Icom Key
Incoming Intercom Features Aastra Web UI Description
Model 6757i CT IP Phone User Guide 155
Incoming Intercom Features Description Aastra Web UI
156 Model 6757i CT IP Phone User Guide
Accessing the Redial List
Redial
Model 6757i CT IP Phone User Guide 157
Deleting from the Redial List
Mute
158 Model 6757i CT IP Phone User Guide
Receiving Calls
Answering an Incoming Call
Model 6757i CT IP Phone User Guide 159
To answer the call
Sending an Incoming Call to Voicemail
160 Model 6757i CT IP Phone User Guide
Handling Calls
Placing a Call on Hold
Model 6757i CT IP Phone User Guide 161
To place a call on hold
When on Hold
162 Model 6757i CT IP Phone User Guide
Automatic Hold
Retrieving a Held Call
Screen that displays when handset is lifted
Transferring Calls
Model 6757i CT IP Phone User Guide 163
Blind Transfer
To transfer a call to another extension
Transfer Key when handset is lifted
164 Model 6757i CT IP Phone User Guide
Local Conferencing
Conferencing Calls
Model 6757i CT IP Phone User Guide 165
Conference Key
Using Local Conferencing
166 Model 6757i CT IP Phone User Guide
Centralized Conferencing for Sylantro and Broadsoft Servers
Model 6757i CT IP Phone User Guide 167
Joining Two Active Calls in a Single Conference
Using Centralized Conferencing
168 Model 6757i CT IP Phone User Guide
Setting Up Multiple Conferences for Sylantro Server only
Model 6757i CT IP Phone User Guide 169
Joining Additional Parties to Active Conferences
Ending Calls
170 Model 6757i CT IP Phone User Guide
Accessing Your Directory
Managing Calls
Directory List
Model 6757i CT IP Phone User Guide 171
Managing the Directory List
Sorting Entries and Quick Search Feature
172 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 173
Adding New Entries to the Directory List
Screen
Directory List Limitations
174 Model 6757i CT IP Phone User Guide
Editing Entries in the Directory List
Model 6757i CT IP Phone User Guide 175
Scrolling Multiple Screens Per Entry
176 Model 6757i CT IP Phone User Guide
Arranging Multiple Screens
Model 6757i CT IP Phone User Guide 177
Deleting Entries from the Directory List
178 Model 6757i CT IP Phone User Guide
Saving Entries to the Directory List
Directory Key Redial List Key
Model 6757i CT IP Phone User Guide 179
Directory Key Callers List Key
180 Model 6757i CT IP Phone User Guide
Downloading the Directory List to Your PC
Accessing the Directory List
Model 6757i CT IP Phone User Guide 181
Download the Directory List
Click on Operation-Directory
Callers List
182 Model 6757i CT IP Phone User Guide
Caller’s List Screen Display
Display Item Description
Callers List Key Handsfree Button
Accessing the Callers List
Model 6757i CT IP Phone User Guide 183
184 Model 6757i CT IP Phone User Guide
Editing Entries in the Callers List
Model 6757i CT IP Phone User Guide 185
Deleting Entries from the Callers List
Download the Callers List
186 Model 6757i CT IP Phone User Guide
Downloading the Callers List to Your PC
Model 6757i CT IP Phone User Guide 187
Account Configuration DND and Call Forwarding
DND Account-Based Configuration
Configuring DND
188 Model 6757i CT IP Phone User Guide
Configuring DND Using the Aastra Web UI
Model 6757i CT IP Phone User Guide 189
190 Model 6757i CT IP Phone User Guide
Click on Basic Settings-Account Configuration
Using DND Modes via the IP Phone UI
Model 6757i CT IP Phone User Guide 191
DND in Account Mode
DND in Phone Mode Default
DND in Custom Mode
192 Model 6757i CT IP Phone User Guide
Indicates
DND Off
Call Forward Account-Based Configuration
Model 6757i CT IP Phone User Guide 193
194 Model 6757i CT IP Phone User Guide
Configuring Cfwd Using the Aastra Web UI
Model 6757i CT IP Phone User Guide 195
196 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 197
Click To save your changes
198 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 199
Using Cfwd via the IP Phone UI
Cfwd in Account Mode
200 Model 6757i CT IP Phone User Guide
Change the State Change the Number Change the No. Rings
Model 6757i CT IP Phone User Guide 201
Call Forward State Screen
202 Model 6757i CT IP Phone User Guide
Cfwd in Phone Mode
Mode Screen No Cfwd phone
Model 6757i CT IP Phone User Guide 203
Calls
204 Model 6757i CT IP Phone User Guide
Account Screen
Cfwd in Custom Mode
Model 6757i CT IP Phone User Guide 205
206 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 207
Change
State
No. Rings
208 Model 6757i CT IP Phone User Guide
Missed Calls Indicator
Accessing and Clearing Missed Calls
Services Key Callers List
Model 6757i CT IP Phone User Guide 209
210 Model 6757i CT IP Phone User Guide
Using Voicemail
Voicemail
Model 6757i CT IP Phone User Guide 211
Cordless Handset
Handset Keys
Handset Key Descriptions
212 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 213
Item # Menu list
214 Model 6757i CT IP Phone User Guide
Accessing Options on the Cordless Handset
Intercom
Ring Tone
Model 6757i CT IP Phone User Guide 215
Call timer
Custom Name
Vibrate
216 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 217
Handset Pairing/Unpairing
Key Lock On or Off
Finding the Phones’s IP Address using the Handset
Silent Alert
218 Model 6757i CT IP Phone User Guide
To activate Silent Alert from the option display
Feature Keys on the Handset
Model 6757i CT IP Phone User Guide 219
Key Function Description Private/Public
Feature Key Programming Guidelines
220 Model 6757i CT IP Phone User Guide
Click on Operation-Handset Keys
Programming Feature Keys
Model 6757i CT IP Phone User Guide 221
Idle Mode
Handset Icons and Status Messages
222 Model 6757i CT IP Phone User Guide
Screen Icons
Model 6757i CT IP Phone User Guide 223
Multifunction Handset LED Indicator
Using Handset Keys
224 Model 6757i CT IP Phone User Guide
Battery Charging
Handset Battery Indicator & Status
Model 6757i CT IP Phone User Guide 225
Menu List Â
Volume Control
To adjust the receiver volume
To adjust the ringer volume
Directory Cordless Handset
Model 6757i CT IP Phone User Guide 227
To add an entry to the directory
228 Model 6757i CT IP Phone User Guide
Adding an Entry to the Directory
Dialing from the Callers List
Callers List Cordless Handset
Model 6757i CT IP Phone User Guide 229
230 Model 6757i CT IP Phone User Guide
Saving Entries from the Callers List to the Directory
Making Calls from Cordless Handset
Receiving Calls
Call Privacy
Model 6757i CT IP Phone User Guide 231
Public and Private Feature Key
232 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 233
Pairing and Unpairing Cordless Handset to Base
Pairing/Unpairing the Handset
Pairing the Handset to the Base Unit
Select Preferences-Handset Pairing
Select Hset Pairing
Model 6757i CT IP Phone User Guide 235
236 Model 6757i CT IP Phone User Guide
Successful Pairing of Handset
Failed Pairing of Handset
Unpairing the Handset from the Base Unit Using the Base UI
Model 6757i CT IP Phone User Guide 237
Failed Removal
238 Model 6757i CT IP Phone User Guide
Successful Removal
Model 6757i CT IP Phone User Guide 239
Successful Removal Attempt
240 Model 6757i CT IP Phone User Guide
Failed Removal Attempt
Additional Features
Configuring Suppression of Dtmf Playback
Star Codes
Suppress Dtmf Playback
Click on Basic Settings-Preferences
242 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 243
Configuring Display of Dtmf Digits
Display Dtmf Digits
244 Model 6757i CT IP Phone User Guide
Enabling/Disabling Call Waiting
Enable/Disable Call Waiting
Model 6757i CT IP Phone User Guide 245
246 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 247
Configuring Call Waiting Tone
Play Call Waiting Tone
248 Model 6757i CT IP Phone User Guide
Configuring Stuttered Dial Tone
Stuttered Dial Tone
Model 6757i CT IP Phone User Guide 249
Configuring XML Beep Support
XML Beep Support
250 Model 6757i CT IP Phone User Guide
Status Scroll Delay
Configuring Status Scroll Delay
Incoming Call Interrupts Dialing
Model 6757i CT IP Phone User Guide 251
Transfer/Conference Call Behavior
Intercom Behavior
Configuring Incoming Call Interrupts Dialing
252 Model 6757i CT IP Phone User Guide
Switch UI Focus to Ringing Line
Model 6757i CT IP Phone User Guide 253
254 Model 6757i CT IP Phone User Guide
Preferred Line and Preferred Line Timeout
Phone Feature Preferred Line Behavior
Model 6757i CT IP Phone User Guide 255
256 Model 6757i CT IP Phone User Guide
Goodbye Key Cancels Incoming Calls
Configuring Goodbye Key to Cancel Incoming Calls
Model 6757i CT IP Phone User Guide 257
Using the Goodbye Key to Cancel Incoming Calls Feature
Goodbye Key Cancels Incoming Call is
258 Model 6757i CT IP Phone User Guide
Configuring UPnP Mapping Lines
UPnP Mapping Lines for remote phones
Model 6757i CT IP Phone User Guide 259
260 Model 6757i CT IP Phone User Guide
Message Waiting Indicator
Configuring Message Waiting Indicator
Incoming Intercom Call Features
Model 6757i CT IP Phone User Guide 261
Incoming Intercom
Microphone Mute
Allow Barge
262 Model 6757i CT IP Phone User Guide
Auto-Answer/Play Warning Tone
Configuring Incoming Intercom Settings
Model 6757i CT IP Phone User Guide 263
Using Redial Key for Last Number Redial
264 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 265
Group RTP Paging receives RTP streams
266 Model 6757i CT IP Phone User Guide
Configuring Group RTP Paging
Group Paging RTP Settings
Configuring Lldp Elin
Model 6757i CT IP Phone User Guide 267
Available Features Enabled by Administrators
Outgoing Intercom Calls
Missed Call Summary Subscription
268 Model 6757i CT IP Phone User Guide
Customizable Callers List Key and Services Key
Autodial Hotline and Warmline
Centralized Conferencing
Model 6757i CT IP Phone User Guide 269
270 Model 6757i CT IP Phone User Guide
Answer and Ignore Softkeys for XML Applications
XML Softkey for Special Characters in XML Applications
Using the Keypad During Active XML Applications
Playing a WAV File On Your Phone
Model 6757i CT IP Phone User Guide 271
IP Phone UI Screen During WAV Streaming
Options Key
Key Redirection
272 Model 6757i CT IP Phone User Guide
XML Applications and Off-Hook Interaction
XML Override for a Locked Phone
RTP Recording and Simultaneous Playing
Model 6757i CT IP Phone User Guide 273
274 Model 6757i CT IP Phone User Guide
Hold Feature Enhancement for Broadsoft Servers
IP Phone UI when Broadsoft CMS is Enabled
Model M670i and M675i Expansion Modules
Model 6757i CT IP Phone User Guide 275
Model M670i
Model M675i
276 Model 6757i CT IP Phone User Guide
Expansion Module keys support the following functions
Using the Expansion Modules
Model 6757i CT IP Phone User Guide 277
M670i Expansion Module
M675i Expansion Module
2 Screen
278 Model 6757i CT IP Phone User Guide
1 Screen
Model 6757i CT IP Phone User Guide 279
Press-and-Hold to Create a Speeddial Key
Troubleshooting Solutions
280 Model 6757i CT IP Phone User Guide
What are services, and how do I use them?
Why does my phone display the No Service message?
How do I change my user password?
Model 6757i CT IP Phone User Guide 281
Why does my phone display Bad Encrypted Config?
282 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 283
How do I restart the IP phone?
284 Model 6757i CT IP Phone User Guide
How do I lock my phone?
Model 6757i CT IP Phone User Guide 285
Page
Exclusions
Limited Warranty
Warranty Repair Services
After Warranty Service
Time Zone Name Time Zone Code
Appendix a Time Zone Codes
Time Zone Name/Time Zone Code Table
NST
Time
SGT
Index
Numerics
Index-2 Model 6757i CT IP Phone User Guide
Index-3
Index-4 Model 6757i CT IP Phone User Guide
Index-5
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