Aastra Telecom 6757I CT manual

Contents 6757i CT IP Phone Page Software License Agreement IiiPage Table of Contents State-Based Softkeys Bottom Keys only Line Key Defining an Emergency Dial PlanMultiple Line and Call Appearances Dialing a Number 152Handset Keys 211 Handset Key Descriptions 212 ViiPairing/Unpairing the Handset 234 Additional Features 241Available Features Enabled by Administrators 268 Using the Expansion Modules 277Page Documentation About this GuideModel 6757i CT IP Phone User Guide Cordless Handset Features Phone FeaturesIntroduction Installation and Setup RequirementsGetting Started Plugging in and Starting the PhoneUpdating Configuration SIP Network Connected/Network Disconnected Idle Screen Reference Idle Screen With Softkeys ConfiguredIdle Screen Idle Screen with Voicemail Messages Screen Display After Picking Up the HandsetIdle Screen After Handset Pickup Key Descriptions IP Phone Keys and Key DescriptionsKeys Key Description IP Phone Keys and Key Descriptions Reference Option Number Methods for Customizing Your PhonePhone Options via the IP Phone UI Call ForwardSimplified Options Menu Phone Options via the Aastra Web UI Using the IP Phone UIReferences Using the Aastra Web UI Methods for Customizing Your Phone Operation Headings Descriptions StatusAvailable Functions for Softkeys Settings Headings Descriptions BasicPhone Status via IP Phone UI Phone StatusSelect Phone Status Finding Your Phone’s IP Address Scroll to IP&MAC Addresses and press SelectPhone Status via the Aastra Web UI SIP Account Status SIP Account StatusStatus Description Condition Example Backup Registrar Line SIP Account Status Used?Where Ring Tones and Tone Sets Configuration Method Valid Values Default ValueCustomizing Your Phone Ring TonesSelect Preferences Configuring Ring Tones and Tone SetsRing Tone Sets Select Ring ToneClick on Basic Settings-Preferences-Ring Tones Press Done Select Tone SetContrast Level Setting Contrast LevelSelect Contrast Level Select Backlight Setting the BacklightBacklight OffIf you selected Auto, press the Advanced softkey Enabling/Disabling Live Dialpad Live DialpadSelect Preferences Select Live Dialpad Audio Mode Set AudioSelect Preferences Select Set Audio Select Audio Mode Headset Mic VolumeSetting Audio Mode and Headset Mic Volume Headset Speaker/Headset Headset/SpeakerSelect Headset Mic Volume Set Time and Time Format Configuring Time and DateTime and Date Select Preferences Select Time and Date Select Set TimeSet Date and Date Format Select Time FormatSelect Preferences Select Time and Date Select Date Format Daylight Savings Time Set Time ZoneSelect Preferences Select Time and Date Select Time Zone Select Preferences Select Daylight SavingsSelect Preferences Select Time and Date Select Time Server Min summertime 1h summertime Automatic DefaultSet Time Servers Select from Time Server 1, Time Server 2, or Time ServerClick on Basic Settings-Preferences-Time and Date Setting Click to save your settings Select Screen Language LanguageSpecifying the Language to Use Français FrenchClick on Basic Settings-Preferences-Language Settings French Language InputKeypad Input Alphabet Tables English Key Uppercase Characters Lowercase CharactersSpanish GermanItalian Configuring Language Input Using the IP Phone UIExample Click on Basic Settings- Preferences-Language Settings Select Input LanguageLatin 2 Character Set Select User Password and press Select User PasswordSetting a User Password If you change the password Then you need toClick on Operation-User Password Resetting a User Password Reset a User PasswordRestarting your phone Click on Operation-ResetSelect Restart Phone Lock the Phone Phone LockLocking/Unlocking a Phone Unlock the PhoneClick on Operation-Phone Lock Lock the Phone? field, clickDefining an Emergency Dial Plan Emergency Description NumberDefine an Emergency Dial Plan 911110Line Keys and Softkeys Multiple Line and Call AppearancesSoftkeys Do Not Disturb Key Function Description NoneSpeeddial Busy Lamp Field BLFDirectory ServicesKey Function Description Speeddial/Conf Callers ListState-Based Softkeys Bottom Keys only Softkey Type Default StatesState Description Key Display Behavior Label LABSat Jan 1 1218am Line Key Softkey Line/Call Appearance LightsLine Keys and Softkeys Configuring a Line Key SoftkeysExpansion Module Keys Key Speeddial KeySpeeddial Prefix Line=2Enter Name Enter Number Line Save Backspace ABC Cancel Enter Name Creating a Speeddial Using the Speed Dial Edit Option Press SD buttonLine Keys and Softkeys Softkeys Click on Operation-Keypad Speeddial Editing Speeddial Keys Select Preferences Select Speed Dial EditEdit the speeddial information as applicable and press Save Editing a Speeddial on a Softkey or Expansion Module Key Click on Operation-Keypad Speeddial Configuring a DND Key Do not Disturb DND KeySoftkeys Busy Lamp Field BLF Key Configuring a BLF Key GlobalThrough Click to save your changes Configuring a BLF List Key BLF List KeyThrough Expansion Module Keys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Using the ACD Key Using the ACD Feature on your IP PhoneACD LED Table User ID and Password prompts displays Unavailable Log Out Line Keys and Softkeys Softkeys Expansion Module Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup DCP Using Directed Call Pickup/Group Call PickupUsing Group Call Pickup GCP Select an extension Press the Pickup Key to answer the call XML Key Services Key Top and Bottom keys are softkeys100 Model 6757i CT IP Phone User Guide Configuring XML Services Model 6757i CT IP Phone User Guide 101102 Model 6757i CT IP Phone User Guide Configuring an XML Key Model 6757i CT IP Phone User Guide 103104 Model 6757i CT IP Phone User Guide Services Key Accessing the XML ServiceFrom the Services Menu Model 6757i CT IP Phone User Guide 105WebApps Key Configuring a WebApps Key106 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 107 Using the WebApps KeyTo use the WebApps key Flash Key Configuring a Flash Key108 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 109 Sprecode Key Configuring a Sprecode Key110 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 111 Park/Pickup Keys Park/Pickup Static Configuration112 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 113 Park/Pickup Call Server Configuration ValuesServer Park Values Pickup Values Click on Basic Settings-Preferences-General Configuring Park /Pickup using Static Configuration114 Model 6757i CT IP Phone User Guide Configuring Park/Pickup using Key Configuration Park/Pickup Key ConfigurationKey Configuration Using the Aastra Web UI Model 6757i CT IP Phone User Guide 115116 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 117 Using the Park Call/Pickup Parked Call FeaturePark a Call 118 Model 6757i CT IP Phone User Guide Pickup a Parked CallModel 6757i CT IP Phone User Guide 119 Configuring a Last Call Return KeyLast Call Return lcr Key Sylantro Servers only How it works120 Model 6757i CT IP Phone User Guide Call Forward Key Configuring a Call Forward KeyModel 6757i CT IP Phone User Guide 121 122 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 123 BLF/XferBLF/Xfer Key Requirements and Functionality Configuring a BLF/Xfer Key 124 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 125 126 Model 6757i CT IP Phone User Guide Speeddial/XferSpeeddial/Xfer Key Requirements and Functionality Configuring a Speeddial/Xfer Key Model 6757i CT IP Phone User Guide 127128 Model 6757i CT IP Phone User Guide Speeddial/Conf Model 6757i CT IP Phone User Guide 129Configuring a Speeddial/Conf Key 130 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 131 Services Key 132 Model 6757i CT IP Phone User GuideConfiguring a Services Key Model 6757i CT IP Phone User Guide 133134 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 135 Configuring a Directory KeyDirectory Key Directory Key136 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 137 Configuring a Callers List KeyCallers List Key Callers List Key138 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 139 Intercom KeyIntercom Key Configuring an Intercom Key 140 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 141 Phone Lock Key Configuring a Phone Lock Key142 Model 6757i CT IP Phone User Guide Using the Lock/Unlock Key on the IP Phone Model 6757i CT IP Phone User Guide 143Paging Key Sends the RTP Stream Configuring a Paging Key144 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 145 Using the Paging Key 146 Model 6757i CT IP Phone User GuideNone Key Configuring a None KeyModel 6757i CT IP Phone User Guide 147 148 Model 6757i CT IP Phone User Guide Empty Key Configuring an Empty KeyModel 6757i CT IP Phone User Guide 149 150 Model 6757i CT IP Phone User Guide Deleting a Key Model 6757i CT IP Phone User Guide 151Dialing a Number Making Calls152 Model 6757i CT IP Phone User Guide Pre-dialing a Number Using Handsfree SpeakerphoneModel 6757i CT IP Phone User Guide 153 To change this volume Using a HeadsetAdvanced Volume Controls for the Headset Mic To Make and Receive Calls Using a HeadsetIncoming Intercom Features Aastra Web UI Description Using IntercomUsing the Icom Key Model 6757i CT IP Phone User Guide 155Incoming Intercom Features Description Aastra Web UI 156 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 157 Accessing the Redial ListRedial Deleting from the Redial ListMute 158 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 159 Receiving CallsAnswering an Incoming Call To answer the callSending an Incoming Call to Voicemail 160 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 161 Handling CallsPlacing a Call on Hold To place a call on holdAutomatic Hold When on Hold162 Model 6757i CT IP Phone User Guide Retrieving a Held CallModel 6757i CT IP Phone User Guide 163 Screen that displays when handset is liftedTransferring Calls Blind Transfer164 Model 6757i CT IP Phone User Guide Transfer Key when handset is liftedTo transfer a call to another extension Model 6757i CT IP Phone User Guide 165 Conferencing CallsLocal Conferencing 166 Model 6757i CT IP Phone User Guide Using Local ConferencingConference Key Joining Two Active Calls in a Single Conference Model 6757i CT IP Phone User Guide 167Centralized Conferencing for Sylantro and Broadsoft Servers Using Centralized Conferencing 168 Model 6757i CT IP Phone User GuideSetting Up Multiple Conferences for Sylantro Server only Model 6757i CT IP Phone User Guide 169170 Model 6757i CT IP Phone User Guide Ending CallsJoining Additional Parties to Active Conferences Directory List Accessing Your DirectoryManaging Calls Model 6757i CT IP Phone User Guide 171172 Model 6757i CT IP Phone User Guide Sorting Entries and Quick Search FeatureManaging the Directory List Screen Model 6757i CT IP Phone User Guide 173Adding New Entries to the Directory List Directory List Limitations174 Model 6757i CT IP Phone User Guide Editing Entries in the Directory ListModel 6757i CT IP Phone User Guide 175 Scrolling Multiple Screens Per Entry176 Model 6757i CT IP Phone User Guide Arranging Multiple ScreensModel 6757i CT IP Phone User Guide 177 Deleting Entries from the Directory List178 Model 6757i CT IP Phone User Guide Saving Entries to the Directory ListDirectory Key Callers List Key Model 6757i CT IP Phone User Guide 179Directory Key Redial List Key 180 Model 6757i CT IP Phone User Guide Downloading the Directory List to Your PCDownload the Directory List Accessing the Directory ListModel 6757i CT IP Phone User Guide 181 Click on Operation-DirectoryCaller’s List Screen Display Callers List182 Model 6757i CT IP Phone User Guide Display Item DescriptionModel 6757i CT IP Phone User Guide 183 Accessing the Callers ListCallers List Key Handsfree Button 184 Model 6757i CT IP Phone User Guide Editing Entries in the Callers ListModel 6757i CT IP Phone User Guide 185 Deleting Entries from the Callers ListDownloading the Callers List to Your PC 186 Model 6757i CT IP Phone User GuideDownload the Callers List DND Account-Based Configuration Account Configuration DND and Call ForwardingModel 6757i CT IP Phone User Guide 187 Configuring DND 188 Model 6757i CT IP Phone User GuideConfiguring DND Using the Aastra Web UI Model 6757i CT IP Phone User Guide 189Using DND Modes via the IP Phone UI Click on Basic Settings-Account Configuration190 Model 6757i CT IP Phone User Guide DND in Phone Mode Default DND in Account ModeModel 6757i CT IP Phone User Guide 191 Indicates DND in Custom Mode192 Model 6757i CT IP Phone User Guide DND OffCall Forward Account-Based Configuration Model 6757i CT IP Phone User Guide 193194 Model 6757i CT IP Phone User Guide Configuring Cfwd Using the Aastra Web UI Model 6757i CT IP Phone User Guide 195196 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 197 Click To save your changes198 Model 6757i CT IP Phone User Guide Cfwd in Account Mode Using Cfwd via the IP Phone UIModel 6757i CT IP Phone User Guide 199 200 Model 6757i CT IP Phone User Guide Call Forward State Screen Model 6757i CT IP Phone User Guide 201Change the State Change the Number Change the No. Rings Mode Screen No Cfwd phone Cfwd in Phone Mode202 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 203 Calls 204 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 205 Cfwd in Custom ModeAccount Screen 206 Model 6757i CT IP Phone User Guide State Model 6757i CT IP Phone User Guide 207Change No. Rings208 Model 6757i CT IP Phone User Guide Services Key Callers List Missed Calls IndicatorAccessing and Clearing Missed Calls Model 6757i CT IP Phone User Guide 209Voicemail Using Voicemail210 Model 6757i CT IP Phone User Guide Handset Keys Cordless HandsetModel 6757i CT IP Phone User Guide 211 Handset Key Descriptions 212 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 213 Item # Menu listIntercom Accessing Options on the Cordless Handset214 Model 6757i CT IP Phone User Guide Ring Tone Model 6757i CT IP Phone User Guide 215Vibrate Call timerCustom Name 216 Model 6757i CT IP Phone User GuideKey Lock On or Off Handset Pairing/UnpairingModel 6757i CT IP Phone User Guide 217 218 Model 6757i CT IP Phone User Guide Finding the Phones’s IP Address using the HandsetSilent Alert To activate Silent Alert from the option displayFeature Keys on the Handset Model 6757i CT IP Phone User Guide 219220 Model 6757i CT IP Phone User Guide Feature Key Programming GuidelinesKey Function Description Private/Public Model 6757i CT IP Phone User Guide 221 Programming Feature KeysClick on Operation-Handset Keys 222 Model 6757i CT IP Phone User Guide Idle ModeHandset Icons and Status Messages Screen IconsUsing Handset Keys Multifunction Handset LED IndicatorModel 6757i CT IP Phone User Guide 223 224 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 225 Battery ChargingHandset Battery Indicator & Status Menu List ÂTo adjust the ringer volume Volume ControlTo adjust the receiver volume Directory Cordless HandsetModel 6757i CT IP Phone User Guide 227 Adding an Entry to the Directory 228 Model 6757i CT IP Phone User GuideTo add an entry to the directory Model 6757i CT IP Phone User Guide 229 Callers List Cordless HandsetDialing from the Callers List 230 Model 6757i CT IP Phone User Guide Saving Entries from the Callers List to the DirectoryCall Privacy Making Calls from Cordless HandsetReceiving Calls Model 6757i CT IP Phone User Guide 231Public and Private Feature Key 232 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 233 Pairing the Handset to the Base Unit Pairing and Unpairing Cordless Handset to BasePairing/Unpairing the Handset Select Preferences-Handset PairingSelect Hset Pairing Model 6757i CT IP Phone User Guide 235Failed Pairing of Handset Successful Pairing of Handset236 Model 6757i CT IP Phone User Guide Unpairing the Handset from the Base Unit Using the Base UI Model 6757i CT IP Phone User Guide 237Successful Removal 238 Model 6757i CT IP Phone User GuideFailed Removal Model 6757i CT IP Phone User Guide 239 Successful Removal Attempt240 Model 6757i CT IP Phone User Guide Failed Removal AttemptStar Codes Additional FeaturesConfiguring Suppression of Dtmf Playback Suppress Dtmf PlaybackClick on Basic Settings-Preferences 242 Model 6757i CT IP Phone User GuideDisplay Dtmf Digits Configuring Display of Dtmf DigitsModel 6757i CT IP Phone User Guide 243 244 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 245 Enable/Disable Call WaitingEnabling/Disabling Call Waiting 246 Model 6757i CT IP Phone User Guide Play Call Waiting Tone Configuring Call Waiting ToneModel 6757i CT IP Phone User Guide 247 Stuttered Dial Tone Configuring Stuttered Dial Tone248 Model 6757i CT IP Phone User Guide XML Beep Support Configuring XML Beep SupportModel 6757i CT IP Phone User Guide 249 Configuring Status Scroll Delay Status Scroll Delay250 Model 6757i CT IP Phone User Guide Transfer/Conference Call Behavior Incoming Call Interrupts DialingModel 6757i CT IP Phone User Guide 251 Intercom BehaviorConfiguring Incoming Call Interrupts Dialing 252 Model 6757i CT IP Phone User GuideSwitch UI Focus to Ringing Line Model 6757i CT IP Phone User Guide 253Phone Feature Preferred Line Behavior Preferred Line and Preferred Line Timeout254 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 255 Configuring Goodbye Key to Cancel Incoming Calls Goodbye Key Cancels Incoming Calls256 Model 6757i CT IP Phone User Guide Goodbye Key Cancels Incoming Call is Using the Goodbye Key to Cancel Incoming Calls FeatureModel 6757i CT IP Phone User Guide 257 UPnP Mapping Lines for remote phones Configuring UPnP Mapping Lines258 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 259 Configuring Message Waiting Indicator Message Waiting Indicator260 Model 6757i CT IP Phone User Guide Incoming Intercom Incoming Intercom Call FeaturesModel 6757i CT IP Phone User Guide 261 Microphone MuteAuto-Answer/Play Warning Tone 262 Model 6757i CT IP Phone User GuideAllow Barge Configuring Incoming Intercom Settings Model 6757i CT IP Phone User Guide 263Using Redial Key for Last Number Redial 264 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 265 Group RTP Paging receives RTP streamsGroup Paging RTP Settings Configuring Group RTP Paging266 Model 6757i CT IP Phone User Guide Configuring Lldp Elin Model 6757i CT IP Phone User Guide 267Missed Call Summary Subscription Available Features Enabled by AdministratorsOutgoing Intercom Calls 268 Model 6757i CT IP Phone User GuideCentralized Conferencing Customizable Callers List Key and Services KeyAutodial Hotline and Warmline Model 6757i CT IP Phone User Guide 269XML Softkey for Special Characters in XML Applications Answer and Ignore Softkeys for XML Applications270 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 271 Using the Keypad During Active XML ApplicationsPlaying a WAV File On Your Phone IP Phone UI Screen During WAV Streaming272 Model 6757i CT IP Phone User Guide Key RedirectionOptions Key RTP Recording and Simultaneous Playing XML Applications and Off-Hook InteractionXML Override for a Locked Phone Model 6757i CT IP Phone User Guide 273IP Phone UI when Broadsoft CMS is Enabled Hold Feature Enhancement for Broadsoft Servers274 Model 6757i CT IP Phone User Guide Model M670i Model M670i and M675i Expansion ModulesModel 6757i CT IP Phone User Guide 275 Model M675i276 Model 6757i CT IP Phone User Guide Expansion Module keys support the following functionsM670i Expansion Module Using the Expansion ModulesModel 6757i CT IP Phone User Guide 277 M675i Expansion Module1 Screen 278 Model 6757i CT IP Phone User Guide2 Screen Model 6757i CT IP Phone User Guide 279 Press-and-Hold to Create a Speeddial KeyTroubleshooting Solutions 280 Model 6757i CT IP Phone User GuideHow do I change my user password? What are services, and how do I use them?Why does my phone display the No Service message? Model 6757i CT IP Phone User Guide 281Why does my phone display Bad Encrypted Config? 282 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 283 How do I restart the IP phone?284 Model 6757i CT IP Phone User Guide How do I lock my phone?Model 6757i CT IP Phone User Guide 285 Page Warranty Repair Services Limited WarrantyExclusions After Warranty Service Time Zone Name/Time Zone Code Table Appendix a Time Zone CodesTime Zone Name Time Zone Code NST Time SGT Index NumericsIndex-2 Model 6757i CT IP Phone User Guide Index-3 Index-4 Model 6757i CT IP Phone User Guide Index-5 Page