Aastra Telecom
6757I CT
manual
Model 6757i CT IP Phone User Guide, Failed Removal Attempt
Troubleshooting
Install
Password
Softkey Type Default States
Call timer
Missed Calls Indicator
Handset Pairing/Unpairing
Warranty
Updating Configuration
Resetting a User Password
Page 250
Pairing and Unpairing Cordless Handset to Base
Removalfailed
Tryagain
Cancel Remove
Failed Removal Attempt
240
Model 6757i CT IP Phone User Guide
Page 249
Page 251
Image 250
Page 249
Page 251
Contents
6757i CT IP Phone
Page
Software License Agreement
Iii
Page
Table of Contents
State-Based Softkeys Bottom Keys only Line Key
Defining an Emergency Dial Plan
Multiple Line and Call Appearances
Dialing a Number 152
Handset Keys 211 Handset Key Descriptions 212
Vii
Pairing/Unpairing the Handset 234
Additional Features 241
Available Features Enabled by Administrators 268
Using the Expansion Modules 277
Page
Documentation
About this Guide
Model 6757i CT IP Phone User Guide
Cordless Handset Features
Phone Features
Introduction
Installation and Setup
Requirements
Getting Started
Plugging in and Starting the Phone
Updating Configuration
SIP
Network Connected/Network Disconnected
Idle Screen
Reference
Idle Screen With Softkeys Configured
Idle Screen
Idle Screen with Voicemail Messages
Screen Display After Picking Up the Handset
Idle Screen After Handset Pickup
Key Descriptions
IP Phone Keys and Key Descriptions
Keys Key Description
IP Phone Keys and Key Descriptions
Reference
Option Number
Methods for Customizing Your Phone
Phone Options via the IP Phone UI
Call Forward
Simplified Options Menu
Phone Options via the Aastra Web UI
Using the IP Phone UI
References
Using the Aastra Web UI
Methods for Customizing Your Phone
Operation
Headings Descriptions Status
Available Functions for Softkeys
Settings
Headings Descriptions Basic
Phone Status via IP Phone UI
Phone Status
Select Phone Status
Finding Your Phone’s IP Address
Scroll to IP&MAC Addresses and press Select
Phone Status via the Aastra Web UI
SIP Account Status
SIP Account Status
Status Description Condition
Example Backup Registrar Line SIP Account Status Used?
Where
Ring Tones and Tone Sets
Configuration Method Valid Values Default Value
Customizing Your Phone
Ring Tones
Select Preferences
Configuring Ring Tones and Tone Sets
Ring Tone Sets
Select Ring Tone
Click on Basic Settings-Preferences-Ring Tones
Press Done Select Tone Set
Contrast Level
Setting Contrast Level
Select Contrast Level
Select Backlight
Setting the Backlight
Backlight
Off
If you selected Auto, press the Advanced softkey
Enabling/Disabling Live Dialpad
Live Dialpad
Select Preferences Select Live Dialpad
Audio Mode
Set Audio
Select Preferences Select Set Audio Select Audio Mode
Headset Mic Volume
Setting Audio Mode and Headset Mic Volume
Headset Speaker/Headset Headset/Speaker
Select Headset Mic Volume
Set Time and Time Format
Configuring Time and Date
Time and Date
Select Preferences Select Time and Date Select Set Time
Set Date and Date Format
Select Time Format
Select Preferences Select Time and Date
Select Date Format
Daylight Savings Time
Set Time Zone
Select Preferences Select Time and Date Select Time Zone
Select Preferences Select Daylight Savings
Select Preferences Select Time and Date Select Time Server
Min summertime 1h summertime Automatic Default
Set Time Servers
Select from Time Server 1, Time Server 2, or Time Server
Click on Basic Settings-Preferences-Time and Date Setting
Click to save your settings
Select Screen Language
Language
Specifying the Language to Use
Français French
Click on Basic Settings-Preferences-Language Settings
French
Language Input
Keypad Input Alphabet Tables English
Key Uppercase Characters Lowercase Characters
Spanish
German
Italian
Configuring Language Input Using the IP Phone UI
Example
Click on Basic Settings- Preferences-Language Settings
Select Input Language
Latin 2 Character Set
Select User Password and press Select
User Password
Setting a User Password
If you change the password Then you need to
Click on Operation-User Password
Resetting a User Password
Reset a User Password
Restarting your phone
Click on Operation-Reset
Select Restart Phone
Lock the Phone
Phone Lock
Locking/Unlocking a Phone
Unlock the Phone
Click on Operation-Phone Lock
Lock the Phone? field, click
Defining an Emergency Dial Plan
Emergency Description Number
Define an Emergency Dial Plan
911110
Line Keys and Softkeys
Multiple Line and Call Appearances
Softkeys
Do Not Disturb
Key Function Description None
Speeddial
Busy Lamp Field BLF
Directory
Services
Key Function Description Speeddial/Conf
Callers List
State-Based Softkeys Bottom Keys only
Softkey Type Default States
State Description
Key Display Behavior
Label LAB
Sat Jan 1 1218am
Line Key
Softkey Line/Call Appearance Lights
Line Keys and Softkeys
Configuring a Line Key
Softkeys
Expansion Module Keys
Key
Speeddial Key
Speeddial Prefix
Line=2
Enter Name Enter Number Line Save Backspace ABC Cancel
Enter Name
Creating a Speeddial Using the Speed Dial Edit Option
Press SD button
Line Keys and Softkeys
Softkeys
Click on Operation-Keypad Speeddial
Editing Speeddial Keys
Select Preferences Select Speed Dial Edit
Edit the speeddial information as applicable and press Save
Editing a Speeddial on a Softkey or Expansion Module Key
Click on Operation-Keypad Speeddial
Configuring a DND Key
Do not Disturb DND Key
Softkeys
Busy Lamp Field BLF Key
Configuring a BLF Key
Global
Through Click to save your changes
Configuring a BLF List Key
BLF List Key
Through
Expansion Module Keys
Automatic Call Distribution ACD Key for Sylantro Servers
Configuring an Automatic Call Distribution ACD Key
Using the ACD Key
Using the ACD Feature on your IP Phone
ACD LED Table
User ID and Password prompts displays
Unavailable Log Out
Line Keys and Softkeys
Softkeys
Expansion Module Keys
Configuring Group Call Pickup GCP Key for Sylantro Servers
Using Directed Call Pickup DCP
Using Directed Call Pickup/Group Call Pickup
Using Group Call Pickup GCP
Select an extension Press the Pickup Key to answer the call
XML Key
Services Key Top and Bottom keys are softkeys
100 Model 6757i CT IP Phone User Guide
Configuring XML Services
Model 6757i CT IP Phone User Guide 101
102 Model 6757i CT IP Phone User Guide
Configuring an XML Key
Model 6757i CT IP Phone User Guide 103
104 Model 6757i CT IP Phone User Guide
Services Key
Accessing the XML Service
From the Services Menu
Model 6757i CT IP Phone User Guide 105
WebApps Key
Configuring a WebApps Key
106 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 107
Using the WebApps Key
To use the WebApps key
Flash Key
Configuring a Flash Key
108 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 109
Sprecode Key
Configuring a Sprecode Key
110 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 111
Park/Pickup Keys
Park/Pickup Static Configuration
112 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 113
Park/Pickup Call Server Configuration Values
Server Park Values Pickup Values
Click on Basic Settings-Preferences-General
Configuring Park /Pickup using Static Configuration
114 Model 6757i CT IP Phone User Guide
Configuring Park/Pickup using Key Configuration
Park/Pickup Key Configuration
Key Configuration Using the Aastra Web UI
Model 6757i CT IP Phone User Guide 115
116 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 117
Using the Park Call/Pickup Parked Call Feature
Park a Call
118 Model 6757i CT IP Phone User Guide
Pickup a Parked Call
Model 6757i CT IP Phone User Guide 119
Configuring a Last Call Return Key
Last Call Return lcr Key Sylantro Servers only
How it works
120 Model 6757i CT IP Phone User Guide
Call Forward Key
Configuring a Call Forward Key
Model 6757i CT IP Phone User Guide 121
122 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 123
BLF/Xfer
BLF/Xfer Key Requirements and Functionality
Configuring a BLF/Xfer Key
124 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 125
126 Model 6757i CT IP Phone User Guide
Speeddial/Xfer
Speeddial/Xfer Key Requirements and Functionality
Configuring a Speeddial/Xfer Key
Model 6757i CT IP Phone User Guide 127
128 Model 6757i CT IP Phone User Guide
Speeddial/Conf
Model 6757i CT IP Phone User Guide 129
Configuring a Speeddial/Conf Key
130 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 131
Services Key
132 Model 6757i CT IP Phone User Guide
Configuring a Services Key
Model 6757i CT IP Phone User Guide 133
134 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 135
Configuring a Directory Key
Directory Key
Directory Key
136 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 137
Configuring a Callers List Key
Callers List Key
Callers List Key
138 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 139
Intercom Key
Intercom Key
Configuring an Intercom Key
140 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 141
Phone Lock Key
Configuring a Phone Lock Key
142 Model 6757i CT IP Phone User Guide
Using the Lock/Unlock Key on the IP Phone
Model 6757i CT IP Phone User Guide 143
Paging Key Sends the RTP Stream
Configuring a Paging Key
144 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 145
Using the Paging Key
146 Model 6757i CT IP Phone User Guide
None Key
Configuring a None Key
Model 6757i CT IP Phone User Guide 147
148 Model 6757i CT IP Phone User Guide
Empty Key
Configuring an Empty Key
Model 6757i CT IP Phone User Guide 149
150 Model 6757i CT IP Phone User Guide
Deleting a Key
Model 6757i CT IP Phone User Guide 151
Dialing a Number
Making Calls
152 Model 6757i CT IP Phone User Guide
Pre-dialing a Number
Using Handsfree Speakerphone
Model 6757i CT IP Phone User Guide 153
To change this volume
Using a Headset
Advanced Volume Controls for the Headset Mic
To Make and Receive Calls Using a Headset
Incoming Intercom Features Aastra Web UI Description
Using Intercom
Using the Icom Key
Model 6757i CT IP Phone User Guide 155
Incoming Intercom Features Description Aastra Web UI
156 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 157
Accessing the Redial List
Redial
Deleting from the Redial List
Mute
158 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 159
Receiving Calls
Answering an Incoming Call
To answer the call
Sending an Incoming Call to Voicemail
160 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 161
Handling Calls
Placing a Call on Hold
To place a call on hold
Automatic Hold
When on Hold
162 Model 6757i CT IP Phone User Guide
Retrieving a Held Call
Model 6757i CT IP Phone User Guide 163
Screen that displays when handset is lifted
Transferring Calls
Blind Transfer
164 Model 6757i CT IP Phone User Guide
Transfer Key when handset is lifted
To transfer a call to another extension
Model 6757i CT IP Phone User Guide 165
Conferencing Calls
Local Conferencing
166 Model 6757i CT IP Phone User Guide
Using Local Conferencing
Conference Key
Joining Two Active Calls in a Single Conference
Model 6757i CT IP Phone User Guide 167
Centralized Conferencing for Sylantro and Broadsoft Servers
Using Centralized Conferencing
168 Model 6757i CT IP Phone User Guide
Setting Up Multiple Conferences for Sylantro Server only
Model 6757i CT IP Phone User Guide 169
170 Model 6757i CT IP Phone User Guide
Ending Calls
Joining Additional Parties to Active Conferences
Directory List
Accessing Your Directory
Managing Calls
Model 6757i CT IP Phone User Guide 171
172 Model 6757i CT IP Phone User Guide
Sorting Entries and Quick Search Feature
Managing the Directory List
Screen
Model 6757i CT IP Phone User Guide 173
Adding New Entries to the Directory List
Directory List Limitations
174 Model 6757i CT IP Phone User Guide
Editing Entries in the Directory List
Model 6757i CT IP Phone User Guide 175
Scrolling Multiple Screens Per Entry
176 Model 6757i CT IP Phone User Guide
Arranging Multiple Screens
Model 6757i CT IP Phone User Guide 177
Deleting Entries from the Directory List
178 Model 6757i CT IP Phone User Guide
Saving Entries to the Directory List
Directory Key Callers List Key
Model 6757i CT IP Phone User Guide 179
Directory Key Redial List Key
180 Model 6757i CT IP Phone User Guide
Downloading the Directory List to Your PC
Download the Directory List
Accessing the Directory List
Model 6757i CT IP Phone User Guide 181
Click on Operation-Directory
Caller’s List Screen Display
Callers List
182 Model 6757i CT IP Phone User Guide
Display Item Description
Model 6757i CT IP Phone User Guide 183
Accessing the Callers List
Callers List Key Handsfree Button
184 Model 6757i CT IP Phone User Guide
Editing Entries in the Callers List
Model 6757i CT IP Phone User Guide 185
Deleting Entries from the Callers List
Downloading the Callers List to Your PC
186 Model 6757i CT IP Phone User Guide
Download the Callers List
DND Account-Based Configuration
Account Configuration DND and Call Forwarding
Model 6757i CT IP Phone User Guide 187
Configuring DND
188 Model 6757i CT IP Phone User Guide
Configuring DND Using the Aastra Web UI
Model 6757i CT IP Phone User Guide 189
Using DND Modes via the IP Phone UI
Click on Basic Settings-Account Configuration
190 Model 6757i CT IP Phone User Guide
DND in Phone Mode Default
DND in Account Mode
Model 6757i CT IP Phone User Guide 191
Indicates
DND in Custom Mode
192 Model 6757i CT IP Phone User Guide
DND Off
Call Forward Account-Based Configuration
Model 6757i CT IP Phone User Guide 193
194 Model 6757i CT IP Phone User Guide
Configuring Cfwd Using the Aastra Web UI
Model 6757i CT IP Phone User Guide 195
196 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 197
Click To save your changes
198 Model 6757i CT IP Phone User Guide
Cfwd in Account Mode
Using Cfwd via the IP Phone UI
Model 6757i CT IP Phone User Guide 199
200 Model 6757i CT IP Phone User Guide
Call Forward State Screen
Model 6757i CT IP Phone User Guide 201
Change the State Change the Number Change the No. Rings
Mode Screen No Cfwd phone
Cfwd in Phone Mode
202 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 203
Calls
204 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 205
Cfwd in Custom Mode
Account Screen
206 Model 6757i CT IP Phone User Guide
State
Model 6757i CT IP Phone User Guide 207
Change
No. Rings
208 Model 6757i CT IP Phone User Guide
Services Key Callers List
Missed Calls Indicator
Accessing and Clearing Missed Calls
Model 6757i CT IP Phone User Guide 209
Voicemail
Using Voicemail
210 Model 6757i CT IP Phone User Guide
Handset Keys
Cordless Handset
Model 6757i CT IP Phone User Guide 211
Handset Key Descriptions
212 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 213
Item # Menu list
Intercom
Accessing Options on the Cordless Handset
214 Model 6757i CT IP Phone User Guide
Ring Tone
Model 6757i CT IP Phone User Guide 215
Vibrate
Call timer
Custom Name
216 Model 6757i CT IP Phone User Guide
Key Lock On or Off
Handset Pairing/Unpairing
Model 6757i CT IP Phone User Guide 217
218 Model 6757i CT IP Phone User Guide
Finding the Phones’s IP Address using the Handset
Silent Alert
To activate Silent Alert from the option display
Feature Keys on the Handset
Model 6757i CT IP Phone User Guide 219
220 Model 6757i CT IP Phone User Guide
Feature Key Programming Guidelines
Key Function Description Private/Public
Model 6757i CT IP Phone User Guide 221
Programming Feature Keys
Click on Operation-Handset Keys
222 Model 6757i CT IP Phone User Guide
Idle Mode
Handset Icons and Status Messages
Screen Icons
Using Handset Keys
Multifunction Handset LED Indicator
Model 6757i CT IP Phone User Guide 223
224 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 225
Battery Charging
Handset Battery Indicator & Status
Menu List Â
To adjust the ringer volume
Volume Control
To adjust the receiver volume
Directory Cordless Handset
Model 6757i CT IP Phone User Guide 227
Adding an Entry to the Directory
228 Model 6757i CT IP Phone User Guide
To add an entry to the directory
Model 6757i CT IP Phone User Guide 229
Callers List Cordless Handset
Dialing from the Callers List
230 Model 6757i CT IP Phone User Guide
Saving Entries from the Callers List to the Directory
Call Privacy
Making Calls from Cordless Handset
Receiving Calls
Model 6757i CT IP Phone User Guide 231
Public and Private Feature Key
232 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 233
Pairing the Handset to the Base Unit
Pairing and Unpairing Cordless Handset to Base
Pairing/Unpairing the Handset
Select Preferences-Handset Pairing
Select Hset Pairing
Model 6757i CT IP Phone User Guide 235
Failed Pairing of Handset
Successful Pairing of Handset
236 Model 6757i CT IP Phone User Guide
Unpairing the Handset from the Base Unit Using the Base UI
Model 6757i CT IP Phone User Guide 237
Successful Removal
238 Model 6757i CT IP Phone User Guide
Failed Removal
Model 6757i CT IP Phone User Guide 239
Successful Removal Attempt
240 Model 6757i CT IP Phone User Guide
Failed Removal Attempt
Star Codes
Additional Features
Configuring Suppression of Dtmf Playback
Suppress Dtmf Playback
Click on Basic Settings-Preferences
242 Model 6757i CT IP Phone User Guide
Display Dtmf Digits
Configuring Display of Dtmf Digits
Model 6757i CT IP Phone User Guide 243
244 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 245
Enable/Disable Call Waiting
Enabling/Disabling Call Waiting
246 Model 6757i CT IP Phone User Guide
Play Call Waiting Tone
Configuring Call Waiting Tone
Model 6757i CT IP Phone User Guide 247
Stuttered Dial Tone
Configuring Stuttered Dial Tone
248 Model 6757i CT IP Phone User Guide
XML Beep Support
Configuring XML Beep Support
Model 6757i CT IP Phone User Guide 249
Configuring Status Scroll Delay
Status Scroll Delay
250 Model 6757i CT IP Phone User Guide
Transfer/Conference Call Behavior
Incoming Call Interrupts Dialing
Model 6757i CT IP Phone User Guide 251
Intercom Behavior
Configuring Incoming Call Interrupts Dialing
252 Model 6757i CT IP Phone User Guide
Switch UI Focus to Ringing Line
Model 6757i CT IP Phone User Guide 253
Phone Feature Preferred Line Behavior
Preferred Line and Preferred Line Timeout
254 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 255
Configuring Goodbye Key to Cancel Incoming Calls
Goodbye Key Cancels Incoming Calls
256 Model 6757i CT IP Phone User Guide
Goodbye Key Cancels Incoming Call is
Using the Goodbye Key to Cancel Incoming Calls Feature
Model 6757i CT IP Phone User Guide 257
UPnP Mapping Lines for remote phones
Configuring UPnP Mapping Lines
258 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 259
Configuring Message Waiting Indicator
Message Waiting Indicator
260 Model 6757i CT IP Phone User Guide
Incoming Intercom
Incoming Intercom Call Features
Model 6757i CT IP Phone User Guide 261
Microphone Mute
Auto-Answer/Play Warning Tone
262 Model 6757i CT IP Phone User Guide
Allow Barge
Configuring Incoming Intercom Settings
Model 6757i CT IP Phone User Guide 263
Using Redial Key for Last Number Redial
264 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 265
Group RTP Paging receives RTP streams
Group Paging RTP Settings
Configuring Group RTP Paging
266 Model 6757i CT IP Phone User Guide
Configuring Lldp Elin
Model 6757i CT IP Phone User Guide 267
Missed Call Summary Subscription
Available Features Enabled by Administrators
Outgoing Intercom Calls
268 Model 6757i CT IP Phone User Guide
Centralized Conferencing
Customizable Callers List Key and Services Key
Autodial Hotline and Warmline
Model 6757i CT IP Phone User Guide 269
XML Softkey for Special Characters in XML Applications
Answer and Ignore Softkeys for XML Applications
270 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 271
Using the Keypad During Active XML Applications
Playing a WAV File On Your Phone
IP Phone UI Screen During WAV Streaming
272 Model 6757i CT IP Phone User Guide
Key Redirection
Options Key
RTP Recording and Simultaneous Playing
XML Applications and Off-Hook Interaction
XML Override for a Locked Phone
Model 6757i CT IP Phone User Guide 273
IP Phone UI when Broadsoft CMS is Enabled
Hold Feature Enhancement for Broadsoft Servers
274 Model 6757i CT IP Phone User Guide
Model M670i
Model M670i and M675i Expansion Modules
Model 6757i CT IP Phone User Guide 275
Model M675i
276 Model 6757i CT IP Phone User Guide
Expansion Module keys support the following functions
M670i Expansion Module
Using the Expansion Modules
Model 6757i CT IP Phone User Guide 277
M675i Expansion Module
1 Screen
278 Model 6757i CT IP Phone User Guide
2 Screen
Model 6757i CT IP Phone User Guide 279
Press-and-Hold to Create a Speeddial Key
Troubleshooting Solutions
280 Model 6757i CT IP Phone User Guide
How do I change my user password?
What are services, and how do I use them?
Why does my phone display the No Service message?
Model 6757i CT IP Phone User Guide 281
Why does my phone display Bad Encrypted Config?
282 Model 6757i CT IP Phone User Guide
Model 6757i CT IP Phone User Guide 283
How do I restart the IP phone?
284 Model 6757i CT IP Phone User Guide
How do I lock my phone?
Model 6757i CT IP Phone User Guide 285
Page
Warranty Repair Services
Limited Warranty
Exclusions
After Warranty Service
Time Zone Name/Time Zone Code Table
Appendix a Time Zone Codes
Time Zone Name Time Zone Code
NST
Time
SGT
Index
Numerics
Index-2 Model 6757i CT IP Phone User Guide
Index-3
Index-4 Model 6757i CT IP Phone User Guide
Index-5
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