Aastra Telecom 6757I CT manual Introduction, Phone Features, Cordless Handset Features

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Introduction

Introduction

This 6757i CT IP telephone has all the features of a regular business phone, allowing you to make and receive calls, transfer, conference and more. The 6757i CT IP telephone provides communications over an IP Network using the SIP IP telephony protocol.

Phone Features

•11 line graphical LCD screen (144 x 128 pixels) with white backlight

•12 multi-functional softkeys

—6 Top Keys: Static softkeys (up to 10 programmable functions)

—6 Bottom Keys:State-based softkeys (up to 20 programmable functions)

•Press-and-hold speeddial key configuration feature

•4 call appearance lines with LEDs

•Supports up to 9 call lines

•Full-duplex speakerphone for handsfree calls

•Headset support (modular connector)

•Built-in-two-port, 10/100 Ethernet switch - lets you share a connection with your computer.

•Inline power support (based on 802.3af standard) which eliminates power adapters.

•AC power adapter (included)

•Enhanced busy lamp fields*

•Set paging*

* Availability of feature dependant on your phone system or service provider.

Cordless Handset Features

•5 line backlit display screen

•2 multi-functional softkeys

•Programmable function key supports up to 14 functions

•Vibration Alerter

•Headset Jack

•Desk charging stand

2	Model 6757i CT IP Phone User Guide

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Contents 6757i CT IP Phone Page Software License Agreement IiiPage Table of Contents Defining an Emergency Dial Plan Multiple Line and Call AppearancesState-Based Softkeys Bottom Keys only Line Key Dialing a Number 152Handset Keys 211 Handset Key Descriptions 212 ViiPairing/Unpairing the Handset 234 Additional Features 241Available Features Enabled by Administrators 268 Using the Expansion Modules 277Page About this Guide DocumentationModel 6757i CT IP Phone User Guide Phone Features Cordless Handset FeaturesIntroduction Installation and Setup RequirementsGetting Started Plugging in and Starting the PhoneUpdating Configuration SIP Network Connected/Network Disconnected Idle Screen Idle Screen With Softkeys Configured ReferenceIdle Screen Idle Screen with Voicemail Messages Screen Display After Picking Up the HandsetIdle Screen After Handset Pickup IP Phone Keys and Key Descriptions Key DescriptionsKeys Key Description IP Phone Keys and Key Descriptions Reference Methods for Customizing Your Phone Phone Options via the IP Phone UIOption Number Call ForwardSimplified Options Menu Using the IP Phone UI Phone Options via the Aastra Web UIReferences Using the Aastra Web UI Methods for Customizing Your Phone Headings Descriptions Status OperationAvailable Functions for Softkeys Settings Headings Descriptions BasicPhone Status Phone Status via IP Phone UISelect Phone Status Finding Your Phone’s IP Address Scroll to IP&MAC Addresses and press SelectPhone Status via the Aastra Web UI SIP Account Status SIP Account StatusExample Backup Registrar Line SIP Account Status Used? Status Description ConditionWhere Configuration Method Valid Values Default Value Customizing Your PhoneRing Tones and Tone Sets Ring TonesConfiguring Ring Tones and Tone Sets Ring Tone SetsSelect Preferences Select Ring ToneClick on Basic Settings-Preferences-Ring Tones Press Done Select Tone SetSetting Contrast Level Contrast LevelSelect Contrast Level Setting the Backlight BacklightSelect Backlight OffIf you selected Auto, press the Advanced softkey Live Dialpad Enabling/Disabling Live DialpadSelect Preferences Select Live Dialpad Audio Mode Set AudioHeadset Mic Volume Setting Audio Mode and Headset Mic VolumeSelect Preferences Select Set Audio Select Audio Mode Headset Speaker/Headset Headset/SpeakerSelect Headset Mic Volume Configuring Time and Date Time and DateSet Time and Time Format Select Preferences Select Time and Date Select Set TimeSelect Time Format Set Date and Date FormatSelect Preferences Select Time and Date Select Date Format Set Time Zone Select Preferences Select Time and Date Select Time ZoneDaylight Savings Time Select Preferences Select Daylight SavingsMin summertime 1h summertime Automatic Default Set Time ServersSelect Preferences Select Time and Date Select Time Server Select from Time Server 1, Time Server 2, or Time ServerClick on Basic Settings-Preferences-Time and Date Setting Click to save your settings Language Specifying the Language to UseSelect Screen Language Français FrenchClick on Basic Settings-Preferences-Language Settings Language Input Keypad Input Alphabet Tables EnglishFrench Key Uppercase Characters Lowercase CharactersSpanish GermanConfiguring Language Input Using the IP Phone UI ItalianExample Click on Basic Settings- Preferences-Language Settings Select Input LanguageLatin 2 Character Set User Password Setting a User PasswordSelect User Password and press Select If you change the password Then you need toClick on Operation-User Password Resetting a User Password Reset a User PasswordClick on Operation-Reset Restarting your phoneSelect Restart Phone Phone Lock Locking/Unlocking a PhoneLock the Phone Unlock the PhoneClick on Operation-Phone Lock Lock the Phone? field, clickDefining an Emergency Dial Plan Emergency Description NumberDefine an Emergency Dial Plan 911110Line Keys and Softkeys Multiple Line and Call AppearancesSoftkeys Key Function Description None SpeeddialDo Not Disturb Busy Lamp Field BLFServices Key Function Description Speeddial/ConfDirectory Callers ListSoftkey Type Default States State-Based Softkeys Bottom Keys onlyState Description Key Display Behavior Label LABSat Jan 1 1218am Line Key Softkey Line/Call Appearance LightsLine Keys and Softkeys Configuring a Line Key SoftkeysExpansion Module Keys Speeddial Key Speeddial PrefixKey Line=2Enter Name Enter Number Line Save Backspace ABC Cancel Enter Name Creating a Speeddial Using the Speed Dial Edit Option Press SD buttonLine Keys and Softkeys Softkeys Click on Operation-Keypad Speeddial Editing Speeddial Keys Select Preferences Select Speed Dial EditEdit the speeddial information as applicable and press Save Editing a Speeddial on a Softkey or Expansion Module Key Click on Operation-Keypad Speeddial Configuring a DND Key Do not Disturb DND KeySoftkeys Busy Lamp Field BLF Key Configuring a BLF Key GlobalThrough Click to save your changes Configuring a BLF List Key BLF List KeyThrough Expansion Module Keys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Using the ACD Feature on your IP Phone Using the ACD KeyACD LED Table User ID and Password prompts displays Unavailable Log Out Line Keys and Softkeys Softkeys Expansion Module Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup/Group Call Pickup Using Directed Call Pickup DCPUsing Group Call Pickup GCP Select an extension Press the Pickup Key to answer the call Services Key Top and Bottom keys are softkeys XML Key100 Model 6757i CT IP Phone User Guide Configuring XML Services Model 6757i CT IP Phone User Guide 101102 Model 6757i CT IP Phone User Guide Configuring an XML Key Model 6757i CT IP Phone User Guide 103104 Model 6757i CT IP Phone User Guide Accessing the XML Service From the Services MenuServices Key Model 6757i CT IP Phone User Guide 105Configuring a WebApps Key WebApps Key106 Model 6757i CT IP Phone User Guide Using the WebApps Key Model 6757i CT IP Phone User Guide 107To use the WebApps key Configuring a Flash Key Flash Key108 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 109 Configuring a Sprecode Key Sprecode Key110 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 111 Park/Pickup Static Configuration Park/Pickup Keys112 Model 6757i CT IP Phone User Guide Park/Pickup Call Server Configuration Values Model 6757i CT IP Phone User Guide 113Server Park Values Pickup Values Configuring Park /Pickup using Static Configuration Click on Basic Settings-Preferences-General114 Model 6757i CT IP Phone User Guide Park/Pickup Key Configuration Key Configuration Using the Aastra Web UIConfiguring Park/Pickup using Key Configuration Model 6757i CT IP Phone User Guide 115116 Model 6757i CT IP Phone User Guide Using the Park Call/Pickup Parked Call Feature Model 6757i CT IP Phone User Guide 117Park a Call 118 Model 6757i CT IP Phone User Guide Pickup a Parked CallConfiguring a Last Call Return Key Last Call Return lcr Key Sylantro Servers onlyModel 6757i CT IP Phone User Guide 119 How it works120 Model 6757i CT IP Phone User Guide Configuring a Call Forward Key Call Forward KeyModel 6757i CT IP Phone User Guide 121 122 Model 6757i CT IP Phone User Guide BLF/Xfer Model 6757i CT IP Phone User Guide 123BLF/Xfer Key Requirements and Functionality Configuring a BLF/Xfer Key 124 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 125 Speeddial/Xfer 126 Model 6757i CT IP Phone User GuideSpeeddial/Xfer Key Requirements and Functionality Configuring a Speeddial/Xfer Key Model 6757i CT IP Phone User Guide 127128 Model 6757i CT IP Phone User Guide Speeddial/Conf Model 6757i CT IP Phone User Guide 129Configuring a Speeddial/Conf Key 130 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 131 Services Key 132 Model 6757i CT IP Phone User GuideConfiguring a Services Key Model 6757i CT IP Phone User Guide 133134 Model 6757i CT IP Phone User Guide Configuring a Directory Key Directory KeyModel 6757i CT IP Phone User Guide 135 Directory Key136 Model 6757i CT IP Phone User Guide Configuring a Callers List Key Callers List KeyModel 6757i CT IP Phone User Guide 137 Callers List Key138 Model 6757i CT IP Phone User Guide Intercom Key Model 6757i CT IP Phone User Guide 139Intercom Key Configuring an Intercom Key 140 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 141 Configuring a Phone Lock Key Phone Lock Key142 Model 6757i CT IP Phone User Guide Using the Lock/Unlock Key on the IP Phone Model 6757i CT IP Phone User Guide 143Configuring a Paging Key Paging Key Sends the RTP Stream144 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 145 Using the Paging Key 146 Model 6757i CT IP Phone User GuideConfiguring a None Key None KeyModel 6757i CT IP Phone User Guide 147 148 Model 6757i CT IP Phone User Guide Configuring an Empty Key Empty KeyModel 6757i CT IP Phone User Guide 149 150 Model 6757i CT IP Phone User Guide Deleting a Key Model 6757i CT IP Phone User Guide 151Making Calls Dialing a Number152 Model 6757i CT IP Phone User Guide Using Handsfree Speakerphone Pre-dialing a NumberModel 6757i CT IP Phone User Guide 153 Using a Headset Advanced Volume Controls for the Headset MicTo change this volume To Make and Receive Calls Using a HeadsetUsing Intercom Using the Icom KeyIncoming Intercom Features Aastra Web UI Description Model 6757i CT IP Phone User Guide 155Incoming Intercom Features Description Aastra Web UI 156 Model 6757i CT IP Phone User GuideAccessing the Redial List RedialModel 6757i CT IP Phone User Guide 157 Deleting from the Redial ListMute 158 Model 6757i CT IP Phone User GuideReceiving Calls Answering an Incoming CallModel 6757i CT IP Phone User Guide 159 To answer the callSending an Incoming Call to Voicemail 160 Model 6757i CT IP Phone User GuideHandling Calls Placing a Call on HoldModel 6757i CT IP Phone User Guide 161 To place a call on holdWhen on Hold 162 Model 6757i CT IP Phone User GuideAutomatic Hold Retrieving a Held CallScreen that displays when handset is lifted Transferring CallsModel 6757i CT IP Phone User Guide 163 Blind TransferTransfer Key when handset is lifted 164 Model 6757i CT IP Phone User GuideTo transfer a call to another extension Conferencing Calls Model 6757i CT IP Phone User Guide 165Local Conferencing Using Local Conferencing 166 Model 6757i CT IP Phone User GuideConference Key Model 6757i CT IP Phone User Guide 167 Joining Two Active Calls in a Single ConferenceCentralized Conferencing for Sylantro and Broadsoft Servers Using Centralized Conferencing 168 Model 6757i CT IP Phone User GuideSetting Up Multiple Conferences for Sylantro Server only Model 6757i CT IP Phone User Guide 169Ending Calls 170 Model 6757i CT IP Phone User GuideJoining Additional Parties to Active Conferences Accessing Your Directory Managing CallsDirectory List Model 6757i CT IP Phone User Guide 171Sorting Entries and Quick Search Feature 172 Model 6757i CT IP Phone User GuideManaging the Directory List Model 6757i CT IP Phone User Guide 173 Adding New Entries to the Directory ListScreen Directory List Limitations174 Model 6757i CT IP Phone User Guide Editing Entries in the Directory ListModel 6757i CT IP Phone User Guide 175 Scrolling Multiple Screens Per Entry176 Model 6757i CT IP Phone User Guide Arranging Multiple ScreensModel 6757i CT IP Phone User Guide 177 Deleting Entries from the Directory List178 Model 6757i CT IP Phone User Guide Saving Entries to the Directory ListModel 6757i CT IP Phone User Guide 179 Directory Key Callers List KeyDirectory Key Redial List Key 180 Model 6757i CT IP Phone User Guide Downloading the Directory List to Your PCAccessing the Directory List Model 6757i CT IP Phone User Guide 181Download the Directory List Click on Operation-DirectoryCallers List 182 Model 6757i CT IP Phone User GuideCaller’s List Screen Display Display Item DescriptionAccessing the Callers List Model 6757i CT IP Phone User Guide 183Callers List Key Handsfree Button 184 Model 6757i CT IP Phone User Guide Editing Entries in the Callers ListModel 6757i CT IP Phone User Guide 185 Deleting Entries from the Callers List186 Model 6757i CT IP Phone User Guide Downloading the Callers List to Your PCDownload the Callers List Account Configuration DND and Call Forwarding DND Account-Based ConfigurationModel 6757i CT IP Phone User Guide 187 Configuring DND 188 Model 6757i CT IP Phone User GuideConfiguring DND Using the Aastra Web UI Model 6757i CT IP Phone User Guide 189Click on Basic Settings-Account Configuration Using DND Modes via the IP Phone UI190 Model 6757i CT IP Phone User Guide DND in Account Mode DND in Phone Mode DefaultModel 6757i CT IP Phone User Guide 191 DND in Custom Mode 192 Model 6757i CT IP Phone User GuideIndicates DND OffCall Forward Account-Based Configuration Model 6757i CT IP Phone User Guide 193194 Model 6757i CT IP Phone User Guide Configuring Cfwd Using the Aastra Web UI Model 6757i CT IP Phone User Guide 195196 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 197 Click To save your changes198 Model 6757i CT IP Phone User Guide Using Cfwd via the IP Phone UI Cfwd in Account ModeModel 6757i CT IP Phone User Guide 199 200 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 201 Call Forward State ScreenChange the State Change the Number Change the No. Rings Cfwd in Phone Mode Mode Screen No Cfwd phone202 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 203 Calls 204 Model 6757i CT IP Phone User GuideCfwd in Custom Mode Model 6757i CT IP Phone User Guide 205Account Screen 206 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 207 ChangeState No. Rings208 Model 6757i CT IP Phone User Guide Missed Calls Indicator Accessing and Clearing Missed CallsServices Key Callers List Model 6757i CT IP Phone User Guide 209Using Voicemail Voicemail210 Model 6757i CT IP Phone User Guide Cordless Handset Handset KeysModel 6757i CT IP Phone User Guide 211 Handset Key Descriptions 212 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 213 Item # Menu listAccessing Options on the Cordless Handset Intercom214 Model 6757i CT IP Phone User Guide Ring Tone Model 6757i CT IP Phone User Guide 215Call timer Custom NameVibrate 216 Model 6757i CT IP Phone User GuideHandset Pairing/Unpairing Key Lock On or OffModel 6757i CT IP Phone User Guide 217 Finding the Phones’s IP Address using the Handset Silent Alert218 Model 6757i CT IP Phone User Guide To activate Silent Alert from the option displayFeature Keys on the Handset Model 6757i CT IP Phone User Guide 219Feature Key Programming Guidelines 220 Model 6757i CT IP Phone User GuideKey Function Description Private/Public Programming Feature Keys Model 6757i CT IP Phone User Guide 221Click on Operation-Handset Keys Idle Mode Handset Icons and Status Messages222 Model 6757i CT IP Phone User Guide Screen IconsMultifunction Handset LED Indicator Using Handset KeysModel 6757i CT IP Phone User Guide 223 224 Model 6757i CT IP Phone User Guide Battery Charging Handset Battery Indicator & StatusModel 6757i CT IP Phone User Guide 225 Menu List ÂVolume Control To adjust the receiver volumeTo adjust the ringer volume Directory Cordless HandsetModel 6757i CT IP Phone User Guide 227 228 Model 6757i CT IP Phone User Guide Adding an Entry to the DirectoryTo add an entry to the directory Callers List Cordless Handset Model 6757i CT IP Phone User Guide 229Dialing from the Callers List 230 Model 6757i CT IP Phone User Guide Saving Entries from the Callers List to the DirectoryMaking Calls from Cordless Handset Receiving CallsCall Privacy Model 6757i CT IP Phone User Guide 231Public and Private Feature Key 232 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 233 Pairing and Unpairing Cordless Handset to Base Pairing/Unpairing the HandsetPairing the Handset to the Base Unit Select Preferences-Handset PairingSelect Hset Pairing Model 6757i CT IP Phone User Guide 235Successful Pairing of Handset Failed Pairing of Handset236 Model 6757i CT IP Phone User Guide Unpairing the Handset from the Base Unit Using the Base UI Model 6757i CT IP Phone User Guide 237238 Model 6757i CT IP Phone User Guide Successful RemovalFailed Removal Model 6757i CT IP Phone User Guide 239 Successful Removal Attempt240 Model 6757i CT IP Phone User Guide Failed Removal AttemptAdditional Features Configuring Suppression of Dtmf PlaybackStar Codes Suppress Dtmf PlaybackClick on Basic Settings-Preferences 242 Model 6757i CT IP Phone User GuideConfiguring Display of Dtmf Digits Display Dtmf DigitsModel 6757i CT IP Phone User Guide 243 244 Model 6757i CT IP Phone User Guide Enable/Disable Call Waiting Model 6757i CT IP Phone User Guide 245Enabling/Disabling Call Waiting 246 Model 6757i CT IP Phone User Guide Configuring Call Waiting Tone Play Call Waiting ToneModel 6757i CT IP Phone User Guide 247 Configuring Stuttered Dial Tone Stuttered Dial Tone248 Model 6757i CT IP Phone User Guide Configuring XML Beep Support XML Beep SupportModel 6757i CT IP Phone User Guide 249 Status Scroll Delay Configuring Status Scroll Delay250 Model 6757i CT IP Phone User Guide Incoming Call Interrupts Dialing Model 6757i CT IP Phone User Guide 251Transfer/Conference Call Behavior Intercom BehaviorConfiguring Incoming Call Interrupts Dialing 252 Model 6757i CT IP Phone User GuideSwitch UI Focus to Ringing Line Model 6757i CT IP Phone User Guide 253Preferred Line and Preferred Line Timeout Phone Feature Preferred Line Behavior254 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 255 Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming Calls256 Model 6757i CT IP Phone User Guide Using the Goodbye Key to Cancel Incoming Calls Feature Goodbye Key Cancels Incoming Call isModel 6757i CT IP Phone User Guide 257 Configuring UPnP Mapping Lines UPnP Mapping Lines for remote phones258 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 259 Message Waiting Indicator Configuring Message Waiting Indicator260 Model 6757i CT IP Phone User Guide Incoming Intercom Call Features Model 6757i CT IP Phone User Guide 261Incoming Intercom Microphone Mute262 Model 6757i CT IP Phone User Guide Auto-Answer/Play Warning ToneAllow Barge Configuring Incoming Intercom Settings Model 6757i CT IP Phone User Guide 263Using Redial Key for Last Number Redial 264 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 265 Group RTP Paging receives RTP streamsConfiguring Group RTP Paging Group Paging RTP Settings266 Model 6757i CT IP Phone User Guide Configuring Lldp Elin Model 6757i CT IP Phone User Guide 267Available Features Enabled by Administrators Outgoing Intercom CallsMissed Call Summary Subscription 268 Model 6757i CT IP Phone User GuideCustomizable Callers List Key and Services Key Autodial Hotline and WarmlineCentralized Conferencing Model 6757i CT IP Phone User Guide 269Answer and Ignore Softkeys for XML Applications XML Softkey for Special Characters in XML Applications270 Model 6757i CT IP Phone User Guide Using the Keypad During Active XML Applications Playing a WAV File On Your PhoneModel 6757i CT IP Phone User Guide 271 IP Phone UI Screen During WAV StreamingKey Redirection 272 Model 6757i CT IP Phone User GuideOptions Key XML Applications and Off-Hook Interaction XML Override for a Locked PhoneRTP Recording and Simultaneous Playing Model 6757i CT IP Phone User Guide 273Hold Feature Enhancement for Broadsoft Servers IP Phone UI when Broadsoft CMS is Enabled274 Model 6757i CT IP Phone User Guide Model M670i and M675i Expansion Modules Model 6757i CT IP Phone User Guide 275Model M670i Model M675i276 Model 6757i CT IP Phone User Guide Expansion Module keys support the following functionsUsing the Expansion Modules Model 6757i CT IP Phone User Guide 277M670i Expansion Module M675i Expansion Module278 Model 6757i CT IP Phone User Guide 1 Screen2 Screen Model 6757i CT IP Phone User Guide 279 Press-and-Hold to Create a Speeddial KeyTroubleshooting Solutions 280 Model 6757i CT IP Phone User GuideWhat are services, and how do I use them? Why does my phone display the No Service message?How do I change my user password? Model 6757i CT IP Phone User Guide 281Why does my phone display Bad Encrypted Config? 282 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 283 How do I restart the IP phone?284 Model 6757i CT IP Phone User Guide How do I lock my phone?Model 6757i CT IP Phone User Guide 285 Page Limited Warranty Warranty Repair ServicesExclusions After Warranty Service Appendix a Time Zone Codes Time Zone Name/Time Zone Code TableTime Zone Name Time Zone Code NST Time SGT Index NumericsIndex-2 Model 6757i CT IP Phone User Guide Index-3 Index-4 Model 6757i CT IP Phone User Guide Index-5 Page

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