Aastra Telecom 6757I CT Incoming Call Interrupts Dialing, Model 6757i CT IP Phone User Guide 251

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Incoming Call Interrupts Dialing

The 6757i CT has a feature you can enable or disable called "Incoming Call Interrupts Dialing". This feature is disabled by default. If you are dialing out on your phone, and you receive an incoming call at the same time, the incoming call goes to an available line and the LED blinks to let you know where the call was placed by the phone. If there is no line available to take the call, a busy signal is sent to the caller. The LCD continues to display the number you were dialing.

If “Incoming Call Interrupts Dialing” is enabled, the incoming call interrupts your dialing sequence and displays to the phone’s LCD for you to answer. You have a choice to ignore the incoming call. If you choose to answer the incoming call, you can answer the call, finish the call, and then hang up. You can still go back to the original outgoing call and finish dialing out.

You can enable or disable this parameter in the Aastra Web UI at the path Basic

Settings->Preferences->General.

Notes:

1. On a 6757i CT, you can press "Ignore" to ignore the call. To answer the call, you can press "Answer", lift the handset, or press the Speaker Key.

2.If you disable this field, and the phone receives an incoming call while you are dialing an outgoing call, you can pick up the call and perform transfer or conference as required.

Transfer/Conference Call Behavior

If you are dialing the phone to transfer or conference a call, and your phone receives an incoming call, your dialing is never interrupted (regardless of whether the “Incoming Call Interrupts Dialing” is enabled or disabled). For Transfer and Conference, the incoming calls always go to an available line (other than the one you are using for dialing) and the incoming call’s line LED blinks. The LCD still displays your dialing screen.

Intercom Behavior

If “Incoming Call Interrupts Dialing” is enabled and you are dialing an outgoing Intercom call, the enabled interrupt setting takes precedence over an enabled “Allow Barge In” setting. The incoming call interrupts your dialing on an outgoing intercom call. On an incoming intercom call, the enabled “Allow Barge In” and “Auto-Answer” occurs while you are dialing to transfer or conference the call. However, the incoming call goes to an available idle line, and the LED blinks while you are dialing the second half of the conference or transfer.

If “Incoming Call Interrupts Dialing” is disabled, an incoming intercom goes to an available idle line and the LED blinks for that line. The phone answers the call under all conditions.

Additional Features

Model 6757i CT IP Phone User Guide

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Contents 6757i CT IP Phone Page Iii Software License AgreementPage Table of Contents Multiple Line and Call Appearances Defining an Emergency Dial PlanState-Based Softkeys Bottom Keys only Line Key Dialing a Number 152Vii Handset Keys 211 Handset Key Descriptions 212Additional Features 241 Pairing/Unpairing the Handset 234Using the Expansion Modules 277 Available Features Enabled by Administrators 268Page About this Guide DocumentationModel 6757i CT IP Phone User Guide Phone Features Cordless Handset FeaturesIntroduction Requirements Installation and SetupPlugging in and Starting the Phone Getting StartedUpdating Configuration SIP Network Connected/Network Disconnected Idle Screen Idle Screen With Softkeys Configured ReferenceIdle Screen Screen Display After Picking Up the Handset Idle Screen with Voicemail MessagesIdle Screen After Handset Pickup IP Phone Keys and Key Descriptions Key DescriptionsKeys Key Description IP Phone Keys and Key Descriptions Reference Phone Options via the IP Phone UI Methods for Customizing Your PhoneOption Number Call ForwardSimplified Options Menu Using the IP Phone UI Phone Options via the Aastra Web UIReferences Using the Aastra Web UI Methods for Customizing Your Phone Headings Descriptions Status OperationAvailable Functions for Softkeys Headings Descriptions Basic SettingsPhone Status Phone Status via IP Phone UISelect Phone Status Scroll to IP&MAC Addresses and press Select Finding Your Phone’s IP AddressPhone Status via the Aastra Web UI SIP Account Status SIP Account StatusExample Backup Registrar Line SIP Account Status Used? Status Description ConditionWhere Customizing Your Phone Configuration Method Valid Values Default ValueRing Tones and Tone Sets Ring TonesRing Tone Sets Configuring Ring Tones and Tone SetsSelect Preferences Select Ring TonePress Done Select Tone Set Click on Basic Settings-Preferences-Ring TonesSetting Contrast Level Contrast LevelSelect Contrast Level Backlight Setting the BacklightSelect Backlight OffIf you selected Auto, press the Advanced softkey Live Dialpad Enabling/Disabling Live DialpadSelect Preferences Select Live Dialpad Set Audio Audio ModeSetting Audio Mode and Headset Mic Volume Headset Mic VolumeSelect Preferences Select Set Audio Select Audio Mode Headset Speaker/Headset Headset/SpeakerSelect Headset Mic Volume Time and Date Configuring Time and DateSet Time and Time Format Select Preferences Select Time and Date Select Set TimeSelect Time Format Set Date and Date FormatSelect Preferences Select Time and Date Select Date Format Select Preferences Select Time and Date Select Time Zone Set Time ZoneDaylight Savings Time Select Preferences Select Daylight SavingsSet Time Servers Min summertime 1h summertime Automatic DefaultSelect Preferences Select Time and Date Select Time Server Select from Time Server 1, Time Server 2, or Time ServerClick on Basic Settings-Preferences-Time and Date Setting Click to save your settings Specifying the Language to Use LanguageSelect Screen Language Français FrenchClick on Basic Settings-Preferences-Language Settings Keypad Input Alphabet Tables English Language InputFrench Key Uppercase Characters Lowercase CharactersGerman SpanishConfiguring Language Input Using the IP Phone UI ItalianExample Select Input Language Click on Basic Settings- Preferences-Language SettingsLatin 2 Character Set Setting a User Password User PasswordSelect User Password and press Select If you change the password Then you need toClick on Operation-User Password Reset a User Password Resetting a User PasswordClick on Operation-Reset Restarting your phoneSelect Restart Phone Locking/Unlocking a Phone Phone LockLock the Phone Unlock the PhoneLock the Phone? field, click Click on Operation-Phone LockEmergency Description Number Defining an Emergency Dial Plan911110 Define an Emergency Dial PlanMultiple Line and Call Appearances Line Keys and SoftkeysSoftkeys Speeddial Key Function Description NoneDo Not Disturb Busy Lamp Field BLFKey Function Description Speeddial/Conf ServicesDirectory Callers ListSoftkey Type Default States State-Based Softkeys Bottom Keys onlyState Description Label LAB Key Display BehaviorSat Jan 1 1218am Softkey Line/Call Appearance Lights Line KeyLine Keys and Softkeys Softkeys Configuring a Line KeyExpansion Module Keys Speeddial Prefix Speeddial KeyKey Line=2Enter Name Enter Number Line Save Backspace ABC Cancel Enter Name Press SD button Creating a Speeddial Using the Speed Dial Edit OptionLine Keys and Softkeys Softkeys Click on Operation-Keypad Speeddial Select Preferences Select Speed Dial Edit Editing Speeddial KeysEdit the speeddial information as applicable and press Save Editing a Speeddial on a Softkey or Expansion Module Key Click on Operation-Keypad Speeddial Do not Disturb DND Key Configuring a DND KeySoftkeys Busy Lamp Field BLF Key Global Configuring a BLF KeyThrough Click to save your changes BLF List Key Configuring a BLF List KeyThrough Expansion Module Keys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Using the ACD Feature on your IP Phone Using the ACD KeyACD LED Table User ID and Password prompts displays Unavailable Log Out Line Keys and Softkeys Softkeys Expansion Module Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup/Group Call Pickup Using Directed Call Pickup DCPUsing Group Call Pickup GCP Select an extension Press the Pickup Key to answer the call Services Key Top and Bottom keys are softkeys XML Key100 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 101 Configuring XML Services102 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 103 Configuring an XML Key104 Model 6757i CT IP Phone User Guide From the Services Menu Accessing the XML ServiceServices Key Model 6757i CT IP Phone User Guide 105Configuring a WebApps Key WebApps Key106 Model 6757i CT IP Phone User Guide Using the WebApps Key Model 6757i CT IP Phone User Guide 107To use the WebApps key Configuring a Flash Key Flash Key108 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 109 Configuring a Sprecode Key Sprecode Key110 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 111 Park/Pickup Static Configuration Park/Pickup Keys112 Model 6757i CT IP Phone User Guide Park/Pickup Call Server Configuration Values Model 6757i CT IP Phone User Guide 113Server Park Values Pickup Values Configuring Park /Pickup using Static Configuration Click on Basic Settings-Preferences-General114 Model 6757i CT IP Phone User Guide Key Configuration Using the Aastra Web UI Park/Pickup Key ConfigurationConfiguring Park/Pickup using Key Configuration Model 6757i CT IP Phone User Guide 115116 Model 6757i CT IP Phone User Guide Using the Park Call/Pickup Parked Call Feature Model 6757i CT IP Phone User Guide 117Park a Call Pickup a Parked Call 118 Model 6757i CT IP Phone User GuideLast Call Return lcr Key Sylantro Servers only Configuring a Last Call Return KeyModel 6757i CT IP Phone User Guide 119 How it works120 Model 6757i CT IP Phone User Guide Configuring a Call Forward Key Call Forward KeyModel 6757i CT IP Phone User Guide 121 122 Model 6757i CT IP Phone User Guide BLF/Xfer Model 6757i CT IP Phone User Guide 123BLF/Xfer Key Requirements and Functionality 124 Model 6757i CT IP Phone User Guide Configuring a BLF/Xfer KeyModel 6757i CT IP Phone User Guide 125 Speeddial/Xfer 126 Model 6757i CT IP Phone User GuideSpeeddial/Xfer Key Requirements and Functionality Model 6757i CT IP Phone User Guide 127 Configuring a Speeddial/Xfer Key128 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 129 Speeddial/Conf130 Model 6757i CT IP Phone User Guide Configuring a Speeddial/Conf KeyModel 6757i CT IP Phone User Guide 131 132 Model 6757i CT IP Phone User Guide Services KeyModel 6757i CT IP Phone User Guide 133 Configuring a Services Key134 Model 6757i CT IP Phone User Guide Directory Key Configuring a Directory KeyModel 6757i CT IP Phone User Guide 135 Directory Key136 Model 6757i CT IP Phone User Guide Callers List Key Configuring a Callers List KeyModel 6757i CT IP Phone User Guide 137 Callers List Key138 Model 6757i CT IP Phone User Guide Intercom Key Model 6757i CT IP Phone User Guide 139Intercom Key 140 Model 6757i CT IP Phone User Guide Configuring an Intercom KeyModel 6757i CT IP Phone User Guide 141 Configuring a Phone Lock Key Phone Lock Key142 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 143 Using the Lock/Unlock Key on the IP PhoneConfiguring a Paging Key Paging Key Sends the RTP Stream144 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 145 146 Model 6757i CT IP Phone User Guide Using the Paging KeyConfiguring a None Key None KeyModel 6757i CT IP Phone User Guide 147 148 Model 6757i CT IP Phone User Guide Configuring an Empty Key Empty KeyModel 6757i CT IP Phone User Guide 149 150 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 151 Deleting a KeyMaking Calls Dialing a Number152 Model 6757i CT IP Phone User Guide Using Handsfree Speakerphone Pre-dialing a NumberModel 6757i CT IP Phone User Guide 153 Advanced Volume Controls for the Headset Mic Using a HeadsetTo change this volume To Make and Receive Calls Using a HeadsetUsing the Icom Key Using IntercomIncoming Intercom Features Aastra Web UI Description Model 6757i CT IP Phone User Guide 155156 Model 6757i CT IP Phone User Guide Incoming Intercom Features Description Aastra Web UIRedial Accessing the Redial ListModel 6757i CT IP Phone User Guide 157 Deleting from the Redial List158 Model 6757i CT IP Phone User Guide MuteAnswering an Incoming Call Receiving CallsModel 6757i CT IP Phone User Guide 159 To answer the call160 Model 6757i CT IP Phone User Guide Sending an Incoming Call to VoicemailPlacing a Call on Hold Handling CallsModel 6757i CT IP Phone User Guide 161 To place a call on hold162 Model 6757i CT IP Phone User Guide When on HoldAutomatic Hold Retrieving a Held CallTransferring Calls Screen that displays when handset is liftedModel 6757i CT IP Phone User Guide 163 Blind TransferTransfer Key when handset is lifted 164 Model 6757i CT IP Phone User GuideTo transfer a call to another extension Conferencing Calls Model 6757i CT IP Phone User Guide 165Local Conferencing Using Local Conferencing 166 Model 6757i CT IP Phone User GuideConference Key Model 6757i CT IP Phone User Guide 167 Joining Two Active Calls in a Single ConferenceCentralized Conferencing for Sylantro and Broadsoft Servers 168 Model 6757i CT IP Phone User Guide Using Centralized ConferencingModel 6757i CT IP Phone User Guide 169 Setting Up Multiple Conferences for Sylantro Server onlyEnding Calls 170 Model 6757i CT IP Phone User GuideJoining Additional Parties to Active Conferences Managing Calls Accessing Your DirectoryDirectory List Model 6757i CT IP Phone User Guide 171Sorting Entries and Quick Search Feature 172 Model 6757i CT IP Phone User GuideManaging the Directory List Adding New Entries to the Directory List Model 6757i CT IP Phone User Guide 173Screen Directory List LimitationsEditing Entries in the Directory List 174 Model 6757i CT IP Phone User GuideScrolling Multiple Screens Per Entry Model 6757i CT IP Phone User Guide 175Arranging Multiple Screens 176 Model 6757i CT IP Phone User GuideDeleting Entries from the Directory List Model 6757i CT IP Phone User Guide 177Saving Entries to the Directory List 178 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 179 Directory Key Callers List KeyDirectory Key Redial List Key Downloading the Directory List to Your PC 180 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 181 Accessing the Directory ListDownload the Directory List Click on Operation-Directory182 Model 6757i CT IP Phone User Guide Callers ListCaller’s List Screen Display Display Item DescriptionAccessing the Callers List Model 6757i CT IP Phone User Guide 183Callers List Key Handsfree Button Editing Entries in the Callers List 184 Model 6757i CT IP Phone User GuideDeleting Entries from the Callers List Model 6757i CT IP Phone User Guide 185186 Model 6757i CT IP Phone User Guide Downloading the Callers List to Your PCDownload the Callers List Account Configuration DND and Call Forwarding DND Account-Based ConfigurationModel 6757i CT IP Phone User Guide 187 188 Model 6757i CT IP Phone User Guide Configuring DNDModel 6757i CT IP Phone User Guide 189 Configuring DND Using the Aastra Web UIClick on Basic Settings-Account Configuration Using DND Modes via the IP Phone UI190 Model 6757i CT IP Phone User Guide DND in Account Mode DND in Phone Mode DefaultModel 6757i CT IP Phone User Guide 191 192 Model 6757i CT IP Phone User Guide DND in Custom ModeIndicates DND OffModel 6757i CT IP Phone User Guide 193 Call Forward Account-Based Configuration194 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 195 Configuring Cfwd Using the Aastra Web UI196 Model 6757i CT IP Phone User Guide Click To save your changes Model 6757i CT IP Phone User Guide 197198 Model 6757i CT IP Phone User Guide Using Cfwd via the IP Phone UI Cfwd in Account ModeModel 6757i CT IP Phone User Guide 199 200 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 201 Call Forward State ScreenChange the State Change the Number Change the No. Rings Cfwd in Phone Mode Mode Screen No Cfwd phone202 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 203 204 Model 6757i CT IP Phone User Guide CallsCfwd in Custom Mode Model 6757i CT IP Phone User Guide 205Account Screen 206 Model 6757i CT IP Phone User Guide Change Model 6757i CT IP Phone User Guide 207State No. Rings208 Model 6757i CT IP Phone User Guide Accessing and Clearing Missed Calls Missed Calls IndicatorServices Key Callers List Model 6757i CT IP Phone User Guide 209Using Voicemail Voicemail210 Model 6757i CT IP Phone User Guide Cordless Handset Handset KeysModel 6757i CT IP Phone User Guide 211 212 Model 6757i CT IP Phone User Guide Handset Key DescriptionsItem # Menu list Model 6757i CT IP Phone User Guide 213Accessing Options on the Cordless Handset Intercom214 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 215 Ring ToneCustom Name Call timerVibrate 216 Model 6757i CT IP Phone User GuideHandset Pairing/Unpairing Key Lock On or OffModel 6757i CT IP Phone User Guide 217 Silent Alert Finding the Phones’s IP Address using the Handset218 Model 6757i CT IP Phone User Guide To activate Silent Alert from the option displayModel 6757i CT IP Phone User Guide 219 Feature Keys on the HandsetFeature Key Programming Guidelines 220 Model 6757i CT IP Phone User GuideKey Function Description Private/Public Programming Feature Keys Model 6757i CT IP Phone User Guide 221Click on Operation-Handset Keys Handset Icons and Status Messages Idle Mode222 Model 6757i CT IP Phone User Guide Screen IconsMultifunction Handset LED Indicator Using Handset KeysModel 6757i CT IP Phone User Guide 223 224 Model 6757i CT IP Phone User Guide Handset Battery Indicator & Status Battery ChargingModel 6757i CT IP Phone User Guide 225 Menu List ÂTo adjust the receiver volume Volume ControlTo adjust the ringer volume Directory Cordless HandsetModel 6757i CT IP Phone User Guide 227 228 Model 6757i CT IP Phone User Guide Adding an Entry to the DirectoryTo add an entry to the directory Callers List Cordless Handset Model 6757i CT IP Phone User Guide 229Dialing from the Callers List Saving Entries from the Callers List to the Directory 230 Model 6757i CT IP Phone User GuideReceiving Calls Making Calls from Cordless HandsetCall Privacy Model 6757i CT IP Phone User Guide 231232 Model 6757i CT IP Phone User Guide Public and Private Feature KeyModel 6757i CT IP Phone User Guide 233 Pairing/Unpairing the Handset Pairing and Unpairing Cordless Handset to BasePairing the Handset to the Base Unit Select Preferences-Handset PairingModel 6757i CT IP Phone User Guide 235 Select Hset PairingSuccessful Pairing of Handset Failed Pairing of Handset236 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 237 Unpairing the Handset from the Base Unit Using the Base UI238 Model 6757i CT IP Phone User Guide Successful RemovalFailed Removal Successful Removal Attempt Model 6757i CT IP Phone User Guide 239Failed Removal Attempt 240 Model 6757i CT IP Phone User GuideConfiguring Suppression of Dtmf Playback Additional FeaturesStar Codes Suppress Dtmf Playback242 Model 6757i CT IP Phone User Guide Click on Basic Settings-PreferencesConfiguring Display of Dtmf Digits Display Dtmf DigitsModel 6757i CT IP Phone User Guide 243 244 Model 6757i CT IP Phone User Guide Enable/Disable Call Waiting Model 6757i CT IP Phone User Guide 245Enabling/Disabling Call Waiting 246 Model 6757i CT IP Phone User Guide Configuring Call Waiting Tone Play Call Waiting ToneModel 6757i CT IP Phone User Guide 247 Configuring Stuttered Dial Tone Stuttered Dial Tone248 Model 6757i CT IP Phone User Guide Configuring XML Beep Support XML Beep SupportModel 6757i CT IP Phone User Guide 249 Status Scroll Delay Configuring Status Scroll Delay250 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 251 Incoming Call Interrupts DialingTransfer/Conference Call Behavior Intercom Behavior252 Model 6757i CT IP Phone User Guide Configuring Incoming Call Interrupts DialingModel 6757i CT IP Phone User Guide 253 Switch UI Focus to Ringing LinePreferred Line and Preferred Line Timeout Phone Feature Preferred Line Behavior254 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 255 Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming Calls256 Model 6757i CT IP Phone User Guide Using the Goodbye Key to Cancel Incoming Calls Feature Goodbye Key Cancels Incoming Call isModel 6757i CT IP Phone User Guide 257 Configuring UPnP Mapping Lines UPnP Mapping Lines for remote phones258 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 259 Message Waiting Indicator Configuring Message Waiting Indicator260 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 261 Incoming Intercom Call FeaturesIncoming Intercom Microphone Mute262 Model 6757i CT IP Phone User Guide Auto-Answer/Play Warning ToneAllow Barge Model 6757i CT IP Phone User Guide 263 Configuring Incoming Intercom Settings264 Model 6757i CT IP Phone User Guide Using Redial Key for Last Number RedialGroup RTP Paging receives RTP streams Model 6757i CT IP Phone User Guide 265Configuring Group RTP Paging Group Paging RTP Settings266 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 267 Configuring Lldp ElinOutgoing Intercom Calls Available Features Enabled by AdministratorsMissed Call Summary Subscription 268 Model 6757i CT IP Phone User GuideAutodial Hotline and Warmline Customizable Callers List Key and Services KeyCentralized Conferencing Model 6757i CT IP Phone User Guide 269Answer and Ignore Softkeys for XML Applications XML Softkey for Special Characters in XML Applications270 Model 6757i CT IP Phone User Guide Playing a WAV File On Your Phone Using the Keypad During Active XML ApplicationsModel 6757i CT IP Phone User Guide 271 IP Phone UI Screen During WAV StreamingKey Redirection 272 Model 6757i CT IP Phone User GuideOptions Key XML Override for a Locked Phone XML Applications and Off-Hook InteractionRTP Recording and Simultaneous Playing Model 6757i CT IP Phone User Guide 273Hold Feature Enhancement for Broadsoft Servers IP Phone UI when Broadsoft CMS is Enabled274 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 275 Model M670i and M675i Expansion ModulesModel M670i Model M675iExpansion Module keys support the following functions 276 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 277 Using the Expansion ModulesM670i Expansion Module M675i Expansion Module278 Model 6757i CT IP Phone User Guide 1 Screen2 Screen Press-and-Hold to Create a Speeddial Key Model 6757i CT IP Phone User Guide 279280 Model 6757i CT IP Phone User Guide Troubleshooting SolutionsWhy does my phone display the No Service message? What are services, and how do I use them?How do I change my user password? Model 6757i CT IP Phone User Guide 281282 Model 6757i CT IP Phone User Guide Why does my phone display Bad Encrypted Config?How do I restart the IP phone? Model 6757i CT IP Phone User Guide 283How do I lock my phone? 284 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 285 Page Limited Warranty Warranty Repair ServicesExclusions After Warranty Service Appendix a Time Zone Codes Time Zone Name/Time Zone Code TableTime Zone Name Time Zone Code NST Time SGT Numerics IndexIndex-2 Model 6757i CT IP Phone User Guide Index-3 Index-4 Model 6757i CT IP Phone User Guide Index-5 Page
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