Aastra Telecom 6757I CT manual Model 6757i CT IP Phone User Guide

Page 210

Managing Calls

.

 

Services

 

 

Indicates

 

Dir

 

 

 

 

Callers

 

 

CFWD Enabled

 

Call Forward Mode

 

 

Call Forward

1.

All

￿

 

Indicates

Mode Screen

2.

Busy

!

 

no CFWD phone

 

 

3.

No Answer X

 

number configured

 

- Change

CopytoAll -

 

 

 

 

 

- All Off

Cancel -

 

 

 

- All On

Done -

 

Indicates

 

 

 

 

 

CFWD Disabled

In the above example, CFWD All is enabled as indicated by a check mark (3), CFWD Busy is enabled but no call forward phone number is configured as indicated by a !, and CFWD NoAns is disabled as indicated by an X.

3.Select a state for the account(s) in focus using the UP and DOWN arrow keys. You can enable/disable any or all of the following states for an account:

•All - Enables CFWD All for an account and forwards all incoming calls for that account, to the specified number.

•Busy - Enables CFWD Busy for an account and forwards incoming calls to a specified number if DND has been enabled for that account OR if the account is currently engaged in another call.

•No Answer - Enables CFWD NoAns for an account and forwards incoming calls to a specified number if the call has not been answered for the specified number of rings.

Note: If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled (and/ or if the account has DND enabled), the CFWD All settings take precedence over CFWD Busy and CFWD NoAns.

You can also use the following keys if required:

•All Off - Disables all CFWD states for the current account in focus.

•All On - Enables all CFWD states for the current account in focus.

•CopytoAll Key - Copies the call forward phone number and state of the Call Forward mode (All, Busy, No Answer) in focus to every Call Forward mode of that account. For example, if you have the cursor pointing at the “All” state and it is enabled and has a call forward phone number configured, pressing the CopytoAll Key enables the Busy state and the NoAns state and assigns the same phone number to both states.

•Cancel Key - Cancels any configuration you may have made without saving. To cancel a configuration, you must press this CANCEL key before pressing the DONE key.

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Model 6757i CT IP Phone User Guide

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Contents 6757i CT IP Phone Page Software License Agreement IiiPage Table of Contents State-Based Softkeys Bottom Keys only Line Key Defining an Emergency Dial PlanMultiple Line and Call Appearances Dialing a Number 152Handset Keys 211 Handset Key Descriptions 212 ViiPairing/Unpairing the Handset 234 Additional Features 241Available Features Enabled by Administrators 268 Using the Expansion Modules 277Page About this Guide DocumentationModel 6757i CT IP Phone User Guide Phone Features Cordless Handset FeaturesIntroduction Installation and Setup RequirementsGetting Started Plugging in and Starting the PhoneUpdating Configuration SIP Network Connected/Network Disconnected Idle Screen Idle Screen With Softkeys Configured ReferenceIdle Screen Idle Screen with Voicemail Messages Screen Display After Picking Up the HandsetIdle Screen After Handset Pickup IP Phone Keys and Key Descriptions Key DescriptionsKeys Key Description IP Phone Keys and Key Descriptions Reference Option Number Methods for Customizing Your PhonePhone Options via the IP Phone UI Call ForwardSimplified Options Menu Using the IP Phone UI Phone Options via the Aastra Web UIReferences Using the Aastra Web UI Methods for Customizing Your Phone Headings Descriptions Status OperationAvailable Functions for Softkeys Settings Headings Descriptions BasicPhone Status Phone Status via IP Phone UISelect Phone Status Finding Your Phone’s IP Address Scroll to IP&MAC Addresses and press SelectPhone Status via the Aastra Web UI SIP Account Status SIP Account StatusExample Backup Registrar Line SIP Account Status Used? Status Description ConditionWhere Ring Tones and Tone Sets Configuration Method Valid Values Default ValueCustomizing Your Phone Ring TonesSelect Preferences Configuring Ring Tones and Tone SetsRing Tone Sets Select Ring ToneClick on Basic Settings-Preferences-Ring Tones Press Done Select Tone SetSetting Contrast Level Contrast LevelSelect Contrast Level Select Backlight Setting the BacklightBacklight OffIf you selected Auto, press the Advanced softkey Live Dialpad Enabling/Disabling Live DialpadSelect Preferences Select Live Dialpad Audio Mode Set AudioSelect Preferences Select Set Audio Select Audio Mode Headset Mic VolumeSetting Audio Mode and Headset Mic Volume Headset Speaker/Headset Headset/SpeakerSelect Headset Mic Volume Set Time and Time Format Configuring Time and DateTime and Date Select Preferences Select Time and Date Select Set TimeSelect Time Format Set Date and Date FormatSelect Preferences Select Time and Date Select Date Format Daylight Savings Time Set Time ZoneSelect Preferences Select Time and Date Select Time Zone Select Preferences Select Daylight SavingsSelect Preferences Select Time and Date Select Time Server Min summertime 1h summertime Automatic DefaultSet Time Servers Select from Time Server 1, Time Server 2, or Time ServerClick on Basic Settings-Preferences-Time and Date Setting Click to save your settings Select Screen Language LanguageSpecifying the Language to Use Français FrenchClick on Basic Settings-Preferences-Language Settings French Language InputKeypad Input Alphabet Tables English Key Uppercase Characters Lowercase CharactersSpanish GermanConfiguring Language Input Using the IP Phone UI ItalianExample Click on Basic Settings- Preferences-Language Settings Select Input LanguageLatin 2 Character Set Select User Password and press Select User PasswordSetting a User Password If you change the password Then you need toClick on Operation-User Password Resetting a User Password Reset a User PasswordClick on Operation-Reset Restarting your phoneSelect Restart Phone Lock the Phone Phone LockLocking/Unlocking a Phone Unlock the PhoneClick on Operation-Phone Lock Lock the Phone? field, clickDefining an Emergency Dial Plan Emergency Description NumberDefine an Emergency Dial Plan 911110Line Keys and Softkeys Multiple Line and Call AppearancesSoftkeys Do Not Disturb Key Function Description NoneSpeeddial Busy Lamp Field BLFDirectory ServicesKey Function Description Speeddial/Conf Callers ListSoftkey Type Default States State-Based Softkeys Bottom Keys onlyState Description Key Display Behavior Label LABSat Jan 1 1218am Line Key Softkey Line/Call Appearance LightsLine Keys and Softkeys Configuring a Line Key SoftkeysExpansion Module Keys Key Speeddial KeySpeeddial Prefix Line=2Enter Name Enter Number Line Save Backspace ABC Cancel Enter Name Creating a Speeddial Using the Speed Dial Edit Option Press SD buttonLine Keys and Softkeys Softkeys Click on Operation-Keypad Speeddial Editing Speeddial Keys Select Preferences Select Speed Dial EditEdit the speeddial information as applicable and press Save Editing a Speeddial on a Softkey or Expansion Module Key Click on Operation-Keypad Speeddial Configuring a DND Key Do not Disturb DND KeySoftkeys Busy Lamp Field BLF Key Configuring a BLF Key GlobalThrough Click to save your changes Configuring a BLF List Key BLF List KeyThrough Expansion Module Keys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Using the ACD Feature on your IP Phone Using the ACD KeyACD LED Table User ID and Password prompts displays Unavailable Log Out Line Keys and Softkeys Softkeys Expansion Module Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup/Group Call Pickup Using Directed Call Pickup DCPUsing Group Call Pickup GCP Select an extension Press the Pickup Key to answer the call Services Key Top and Bottom keys are softkeys XML Key100 Model 6757i CT IP Phone User Guide Configuring XML Services Model 6757i CT IP Phone User Guide 101102 Model 6757i CT IP Phone User Guide Configuring an XML Key Model 6757i CT IP Phone User Guide 103104 Model 6757i CT IP Phone User Guide Services Key Accessing the XML ServiceFrom the Services Menu Model 6757i CT IP Phone User Guide 105Configuring a WebApps Key WebApps Key106 Model 6757i CT IP Phone User Guide Using the WebApps Key Model 6757i CT IP Phone User Guide 107To use the WebApps key Configuring a Flash Key Flash Key108 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 109 Configuring a Sprecode Key Sprecode Key110 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 111 Park/Pickup Static Configuration Park/Pickup Keys112 Model 6757i CT IP Phone User Guide Park/Pickup Call Server Configuration Values Model 6757i CT IP Phone User Guide 113Server Park Values Pickup Values Configuring Park /Pickup using Static Configuration Click on Basic Settings-Preferences-General114 Model 6757i CT IP Phone User Guide Configuring Park/Pickup using Key Configuration Park/Pickup Key ConfigurationKey Configuration Using the Aastra Web UI Model 6757i CT IP Phone User Guide 115116 Model 6757i CT IP Phone User Guide Using the Park Call/Pickup Parked Call Feature Model 6757i CT IP Phone User Guide 117Park a Call 118 Model 6757i CT IP Phone User Guide Pickup a Parked CallModel 6757i CT IP Phone User Guide 119 Configuring a Last Call Return KeyLast Call Return lcr Key Sylantro Servers only How it works120 Model 6757i CT IP Phone User Guide Configuring a Call Forward Key Call Forward KeyModel 6757i CT IP Phone User Guide 121 122 Model 6757i CT IP Phone User Guide BLF/Xfer Model 6757i CT IP Phone User Guide 123BLF/Xfer Key Requirements and Functionality Configuring a BLF/Xfer Key 124 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 125 Speeddial/Xfer 126 Model 6757i CT IP Phone User GuideSpeeddial/Xfer Key Requirements and Functionality Configuring a Speeddial/Xfer Key Model 6757i CT IP Phone User Guide 127128 Model 6757i CT IP Phone User Guide Speeddial/Conf Model 6757i CT IP Phone User Guide 129Configuring a Speeddial/Conf Key 130 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 131 Services Key 132 Model 6757i CT IP Phone User GuideConfiguring a Services Key Model 6757i CT IP Phone User Guide 133134 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 135 Configuring a Directory KeyDirectory Key Directory Key136 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 137 Configuring a Callers List KeyCallers List Key Callers List Key138 Model 6757i CT IP Phone User Guide Intercom Key Model 6757i CT IP Phone User Guide 139Intercom Key Configuring an Intercom Key 140 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 141 Configuring a Phone Lock Key Phone Lock Key142 Model 6757i CT IP Phone User Guide Using the Lock/Unlock Key on the IP Phone Model 6757i CT IP Phone User Guide 143Configuring a Paging Key Paging Key Sends the RTP Stream144 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 145 Using the Paging Key 146 Model 6757i CT IP Phone User GuideConfiguring a None Key None KeyModel 6757i CT IP Phone User Guide 147 148 Model 6757i CT IP Phone User Guide Configuring an Empty Key Empty KeyModel 6757i CT IP Phone User Guide 149 150 Model 6757i CT IP Phone User Guide Deleting a Key Model 6757i CT IP Phone User Guide 151Making Calls Dialing a Number152 Model 6757i CT IP Phone User Guide Using Handsfree Speakerphone Pre-dialing a NumberModel 6757i CT IP Phone User Guide 153 To change this volume Using a HeadsetAdvanced Volume Controls for the Headset Mic To Make and Receive Calls Using a HeadsetIncoming Intercom Features Aastra Web UI Description Using IntercomUsing the Icom Key Model 6757i CT IP Phone User Guide 155Incoming Intercom Features Description Aastra Web UI 156 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 157 Accessing the Redial ListRedial Deleting from the Redial ListMute 158 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 159 Receiving CallsAnswering an Incoming Call To answer the callSending an Incoming Call to Voicemail 160 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 161 Handling CallsPlacing a Call on Hold To place a call on holdAutomatic Hold When on Hold162 Model 6757i CT IP Phone User Guide Retrieving a Held CallModel 6757i CT IP Phone User Guide 163 Screen that displays when handset is liftedTransferring Calls Blind TransferTransfer Key when handset is lifted 164 Model 6757i CT IP Phone User GuideTo transfer a call to another extension Conferencing Calls Model 6757i CT IP Phone User Guide 165Local Conferencing Using Local Conferencing 166 Model 6757i CT IP Phone User GuideConference Key Model 6757i CT IP Phone User Guide 167 Joining Two Active Calls in a Single ConferenceCentralized Conferencing for Sylantro and Broadsoft Servers Using Centralized Conferencing 168 Model 6757i CT IP Phone User GuideSetting Up Multiple Conferences for Sylantro Server only Model 6757i CT IP Phone User Guide 169Ending Calls 170 Model 6757i CT IP Phone User GuideJoining Additional Parties to Active Conferences Directory List Accessing Your DirectoryManaging Calls Model 6757i CT IP Phone User Guide 171Sorting Entries and Quick Search Feature 172 Model 6757i CT IP Phone User GuideManaging the Directory List Screen Model 6757i CT IP Phone User Guide 173Adding New Entries to the Directory List Directory List Limitations174 Model 6757i CT IP Phone User Guide Editing Entries in the Directory ListModel 6757i CT IP Phone User Guide 175 Scrolling Multiple Screens Per Entry176 Model 6757i CT IP Phone User Guide Arranging Multiple ScreensModel 6757i CT IP Phone User Guide 177 Deleting Entries from the Directory List178 Model 6757i CT IP Phone User Guide Saving Entries to the Directory ListModel 6757i CT IP Phone User Guide 179 Directory Key Callers List KeyDirectory Key Redial List Key 180 Model 6757i CT IP Phone User Guide Downloading the Directory List to Your PCDownload the Directory List Accessing the Directory ListModel 6757i CT IP Phone User Guide 181 Click on Operation-DirectoryCaller’s List Screen Display Callers List182 Model 6757i CT IP Phone User Guide Display Item DescriptionAccessing the Callers List Model 6757i CT IP Phone User Guide 183Callers List Key Handsfree Button 184 Model 6757i CT IP Phone User Guide Editing Entries in the Callers ListModel 6757i CT IP Phone User Guide 185 Deleting Entries from the Callers List186 Model 6757i CT IP Phone User Guide Downloading the Callers List to Your PCDownload the Callers List Account Configuration DND and Call Forwarding DND Account-Based ConfigurationModel 6757i CT IP Phone User Guide 187 Configuring DND 188 Model 6757i CT IP Phone User GuideConfiguring DND Using the Aastra Web UI Model 6757i CT IP Phone User Guide 189Click on Basic Settings-Account Configuration Using DND Modes via the IP Phone UI190 Model 6757i CT IP Phone User Guide DND in Account Mode DND in Phone Mode DefaultModel 6757i CT IP Phone User Guide 191 Indicates DND in Custom Mode192 Model 6757i CT IP Phone User Guide DND OffCall Forward Account-Based Configuration Model 6757i CT IP Phone User Guide 193194 Model 6757i CT IP Phone User Guide Configuring Cfwd Using the Aastra Web UI Model 6757i CT IP Phone User Guide 195196 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 197 Click To save your changes198 Model 6757i CT IP Phone User Guide Using Cfwd via the IP Phone UI Cfwd in Account ModeModel 6757i CT IP Phone User Guide 199 200 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 201 Call Forward State ScreenChange the State Change the Number Change the No. Rings Cfwd in Phone Mode Mode Screen No Cfwd phone202 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 203 Calls 204 Model 6757i CT IP Phone User GuideCfwd in Custom Mode Model 6757i CT IP Phone User Guide 205Account Screen 206 Model 6757i CT IP Phone User Guide State Model 6757i CT IP Phone User Guide 207Change No. Rings208 Model 6757i CT IP Phone User Guide Services Key Callers List Missed Calls IndicatorAccessing and Clearing Missed Calls Model 6757i CT IP Phone User Guide 209Using Voicemail Voicemail210 Model 6757i CT IP Phone User Guide Cordless Handset Handset KeysModel 6757i CT IP Phone User Guide 211 Handset Key Descriptions 212 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 213 Item # Menu listAccessing Options on the Cordless Handset Intercom214 Model 6757i CT IP Phone User Guide Ring Tone Model 6757i CT IP Phone User Guide 215Vibrate Call timerCustom Name 216 Model 6757i CT IP Phone User GuideHandset Pairing/Unpairing Key Lock On or OffModel 6757i CT IP Phone User Guide 217 218 Model 6757i CT IP Phone User Guide Finding the Phones’s IP Address using the HandsetSilent Alert To activate Silent Alert from the option displayFeature Keys on the Handset Model 6757i CT IP Phone User Guide 219Feature Key Programming Guidelines 220 Model 6757i CT IP Phone User GuideKey Function Description Private/Public Programming Feature Keys Model 6757i CT IP Phone User Guide 221Click on Operation-Handset Keys 222 Model 6757i CT IP Phone User Guide Idle ModeHandset Icons and Status Messages Screen IconsMultifunction Handset LED Indicator Using Handset KeysModel 6757i CT IP Phone User Guide 223 224 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 225 Battery ChargingHandset Battery Indicator & Status Menu List ÂTo adjust the ringer volume Volume ControlTo adjust the receiver volume Directory Cordless HandsetModel 6757i CT IP Phone User Guide 227 228 Model 6757i CT IP Phone User Guide Adding an Entry to the DirectoryTo add an entry to the directory Callers List Cordless Handset Model 6757i CT IP Phone User Guide 229Dialing from the Callers List 230 Model 6757i CT IP Phone User Guide Saving Entries from the Callers List to the DirectoryCall Privacy Making Calls from Cordless HandsetReceiving Calls Model 6757i CT IP Phone User Guide 231Public and Private Feature Key 232 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 233 Pairing the Handset to the Base Unit Pairing and Unpairing Cordless Handset to BasePairing/Unpairing the Handset Select Preferences-Handset PairingSelect Hset Pairing Model 6757i CT IP Phone User Guide 235Successful Pairing of Handset Failed Pairing of Handset236 Model 6757i CT IP Phone User Guide Unpairing the Handset from the Base Unit Using the Base UI Model 6757i CT IP Phone User Guide 237238 Model 6757i CT IP Phone User Guide Successful RemovalFailed Removal Model 6757i CT IP Phone User Guide 239 Successful Removal Attempt240 Model 6757i CT IP Phone User Guide Failed Removal AttemptStar Codes Additional FeaturesConfiguring Suppression of Dtmf Playback Suppress Dtmf PlaybackClick on Basic Settings-Preferences 242 Model 6757i CT IP Phone User GuideConfiguring Display of Dtmf Digits Display Dtmf DigitsModel 6757i CT IP Phone User Guide 243 244 Model 6757i CT IP Phone User Guide Enable/Disable Call Waiting Model 6757i CT IP Phone User Guide 245Enabling/Disabling Call Waiting 246 Model 6757i CT IP Phone User Guide Configuring Call Waiting Tone Play Call Waiting ToneModel 6757i CT IP Phone User Guide 247 Configuring Stuttered Dial Tone Stuttered Dial Tone248 Model 6757i CT IP Phone User Guide Configuring XML Beep Support XML Beep SupportModel 6757i CT IP Phone User Guide 249 Status Scroll Delay Configuring Status Scroll Delay250 Model 6757i CT IP Phone User Guide Transfer/Conference Call Behavior Incoming Call Interrupts DialingModel 6757i CT IP Phone User Guide 251 Intercom BehaviorConfiguring Incoming Call Interrupts Dialing 252 Model 6757i CT IP Phone User GuideSwitch UI Focus to Ringing Line Model 6757i CT IP Phone User Guide 253Preferred Line and Preferred Line Timeout Phone Feature Preferred Line Behavior254 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 255 Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming Calls256 Model 6757i CT IP Phone User Guide Using the Goodbye Key to Cancel Incoming Calls Feature Goodbye Key Cancels Incoming Call isModel 6757i CT IP Phone User Guide 257 Configuring UPnP Mapping Lines UPnP Mapping Lines for remote phones258 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 259 Message Waiting Indicator Configuring Message Waiting Indicator260 Model 6757i CT IP Phone User Guide Incoming Intercom Incoming Intercom Call FeaturesModel 6757i CT IP Phone User Guide 261 Microphone Mute262 Model 6757i CT IP Phone User Guide Auto-Answer/Play Warning ToneAllow Barge Configuring Incoming Intercom Settings Model 6757i CT IP Phone User Guide 263Using Redial Key for Last Number Redial 264 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 265 Group RTP Paging receives RTP streamsConfiguring Group RTP Paging Group Paging RTP Settings266 Model 6757i CT IP Phone User Guide Configuring Lldp Elin Model 6757i CT IP Phone User Guide 267Missed Call Summary Subscription Available Features Enabled by AdministratorsOutgoing Intercom Calls 268 Model 6757i CT IP Phone User GuideCentralized Conferencing Customizable Callers List Key and Services KeyAutodial Hotline and Warmline Model 6757i CT IP Phone User Guide 269Answer and Ignore Softkeys for XML Applications XML Softkey for Special Characters in XML Applications270 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 271 Using the Keypad During Active XML ApplicationsPlaying a WAV File On Your Phone IP Phone UI Screen During WAV StreamingKey Redirection 272 Model 6757i CT IP Phone User GuideOptions Key RTP Recording and Simultaneous Playing XML Applications and Off-Hook InteractionXML Override for a Locked Phone Model 6757i CT IP Phone User Guide 273Hold Feature Enhancement for Broadsoft Servers IP Phone UI when Broadsoft CMS is Enabled274 Model 6757i CT IP Phone User Guide Model M670i Model M670i and M675i Expansion ModulesModel 6757i CT IP Phone User Guide 275 Model M675i276 Model 6757i CT IP Phone User Guide Expansion Module keys support the following functionsM670i Expansion Module Using the Expansion ModulesModel 6757i CT IP Phone User Guide 277 M675i Expansion Module278 Model 6757i CT IP Phone User Guide 1 Screen2 Screen Model 6757i CT IP Phone User Guide 279 Press-and-Hold to Create a Speeddial KeyTroubleshooting Solutions 280 Model 6757i CT IP Phone User GuideHow do I change my user password? What are services, and how do I use them?Why does my phone display the No Service message? Model 6757i CT IP Phone User Guide 281Why does my phone display Bad Encrypted Config? 282 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 283 How do I restart the IP phone?284 Model 6757i CT IP Phone User Guide How do I lock my phone?Model 6757i CT IP Phone User Guide 285 Page Limited Warranty Warranty Repair ServicesExclusions After Warranty Service Appendix a Time Zone Codes Time Zone Name/Time Zone Code TableTime Zone Name Time Zone Code NST Time SGT Index NumericsIndex-2 Model 6757i CT IP Phone User Guide Index-3 Index-4 Model 6757i CT IP Phone User Guide Index-5 Page
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