AT&T 5840 user manual Case of Difficulty, If your outgoing, Announcement isn’t, Clear

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5840_CIB_2ATT 2002.11.7 5:50 PM Page 69

ANSWERING SYSTEM

PROBLEMSOLUTION

If CL appears in the You need to reset the clock. The answering

message window: system clock is not set automatically with incoming Caller ID information.

PROBLEM

If the system does not respond to commands from a remote touch tone phone:

SOLUTION

Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks instead, the phone is not a touch tone telephone.

The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announcement is over before entering the code.

Make sure you enter your Remote Access Code correctly.

There may be noise or interference on the phone line you are using. Press keys firmly.

CASE OF DIFFICULTY

PROBLEM

SOLUTION

If your outgoing

• When you record your announcement,

announcement isn’t

make sure you speak in a normal tone of

clear:

voice, about nine inches from the base.

 

• Make sure there is no “background” noise

 

(TV, music, etc.) while you are recording.

 

 

IN

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Contents With Caller ID/Call Waiting Part 1 Important Product InformationAdvanced American Telephones. All Rights Reserved Contents Parts List Before YOU BeginBefore YOU Begin About Caller Identification Caller ID About the Calls LogAbout Adding Handsets Installation InstallationTable/Desk Installation Connect the telephone line cord Connect the power cordInstall the handset battery Charge the handset batteryCheck for dial tone Wall Installation Follow Steps 3-5 in Table/Desktop InstallationSpare Battery/Power Failure Backup Belt Clip HeadsetFeature Setup Handset Feature Setup HandsetFeature Setup Menu Set TimeClock Mode Sound Select Ringer Volume #01 Ringer MelodyVibrate Control OFFLow Batt Tone Highlights LOW Batt ToneRange Tone Feature Setup Handset Keypad ToneSet Contrast Language Setting EnglishFeature Setup Base Feature Setup BasePress Menu . Use To highlight Base SETTINGS, then press Dial Mode Tone/Pulse Contrast Language Telephone Operation Make a CallAnswer a Call At the HandsetVolume Telephone OperationHandset Base SpeakerSwitch Between Handset and Speakerphone Handset SpeakerphoneMake a Call Answer a CallBase Speakerphone Dialing OptionsRedial Save a Redial NumberDelete a Redial Number Flash/Call Waiting BaseMute Hold Temporary Tone Dialing Display Screen Messages Screen Displays WhenHandset Icons This Icon IndicatesBase Icons Base LightsLight Status Indicates Tones and What They Mean Tone IndicatesThree quick beeps One beepIntercom Operation Intercom OperationIntercom Calls Answering Intercom End IntercomAnswer an Incoming Call While on an Intercom Call Blind Call Transfer From the HandsetConference Calling Phone Book Phone BookKeypad Characters George Dial a Number in Phone BookGeorge Edit a Number/Name in Phone BookDelete a Number/Name in Phone Book Caller ID Operation Caller ID OperationCaller ID Operation Review Calls LogStore Record in Phone Book Display Dial Remove Call Records Removing a Specific Call RecordRemoving All Records Audible Indicators Answering System OperationAnswering System Operation AT the Base Turn Answering System On/OffAbout Mailboxes About AnnouncementsAnswering System Operation Record Your AnnouncementAnswering System Feature Setup Feature Summary System Announces DESCRIPTION/DIRECTIONSListen to, Save & Delete Messages Play MessagesDelete Messages Adjust Playback Volume Call Screening/InterceptRecord a Memo Message Window Display Window Displays WhenConnect with the Answering System Voice MenuRemote Access Commands Function CommandBattery Life Battery IndicatorCharge the Handset Battery Pack BatteriesSpare Battery Replace the Handset Battery Pack Case Case of DifficultyPhone If you hear noise or interference when using the phone To re-initialize the handset and baseProblem Solution If the phone does not ring when you receive a callDifficulty If your telephoneCaller ID If the caller’s name or phone number is not displayedAnswering System If messages areIncomplete Case of Difficulty If your outgoingAnnouncement isn’t ClearDefault Settings Default SettingsDefault Settings Function Default SettingTechnical Specifications Technical SpecificationsTechnical Specifications Index IndexKeypad Tone TONE/PULSE