AT&T 5840 user manual Caller ID, If the caller’s name or phone number is not displayed

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5840_CIB_2ATT 2002.11.7 5:50 PM Page 67

CALLER ID

PROBLEM

If the caller’s name or phone number is not displayed:

SOLUTION

•Make sure you subscribe to Caller ID service from your local telephone company.

•Make sure the battery is charged.

•Caller ID service might not work when the phone is connected to a Private Branch Exchange (PBX).

PROBLEM

If the caller’s name or phone number is not displayed during Call Waiting:

SOLUTION

•You should call your service provider to confirm that you subscribe to combined Caller ID with Call Waiting service.

•Caller ID information received during Call Waiting is displayed only on the handset that is in use.

•Make sure the battery is charged.

IN CASE OF DIFFICULTY

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Contents With Caller ID/Call Waiting Part 1 Important Product InformationAdvanced American Telephones. All Rights Reserved Contents Before YOU Begin Parts ListBefore YOU Begin About the Calls Log About Caller Identification Caller IDAbout Adding Handsets Table/Desk Installation InstallationInstallation Connect the telephone line cord Connect the power cordCharge the handset battery Install the handset batteryCheck for dial tone Wall Installation Follow Steps 3-5 in Table/Desktop InstallationSpare Battery/Power Failure Backup Belt Clip HeadsetFeature Setup Menu Feature Setup HandsetFeature Setup Handset Set TimeClock Mode Sound Select Ringer Volume #01 Ringer MelodyVibrate Control OFFLow Batt Tone Highlights LOW Batt ToneRange Tone Feature Setup Handset Keypad ToneSet Contrast Language Setting EnglishFeature Setup Base Feature Setup BasePress Menu . Use To highlight Base SETTINGS, then press Dial Mode Tone/Pulse Contrast Language Answer a Call Telephone OperationMake a Call At the HandsetHandset VolumeTelephone Operation Base SpeakerMake a Call Switch Between Handset and SpeakerphoneHandset Speakerphone Answer a CallBase Speakerphone Dialing OptionsSave a Redial Number RedialDelete a Redial Number Flash/Call Waiting BaseMute Hold Temporary Tone Dialing Display Screen Messages Screen Displays WhenHandset Icons This Icon IndicatesBase Lights Base IconsLight Status Indicates Three quick beeps Tones and What They MeanTone Indicates One beepIntercom Operation Intercom OperationIntercom Calls End Intercom Answering IntercomAnswer an Incoming Call While on an Intercom Call Blind Call Transfer From the HandsetConference Calling Phone Book Phone BookKeypad Characters George Dial a Number in Phone BookGeorge Edit a Number/Name in Phone BookDelete a Number/Name in Phone Book Caller ID Operation Caller ID OperationReview Calls Log Caller ID OperationStore Record in Phone Book Display Dial Removing a Specific Call Record Remove Call RecordsRemoving All Records Answering System Operation AT the Base Audible IndicatorsAnswering System Operation Turn Answering System On/OffAbout Mailboxes About AnnouncementsAnswering System Operation Record Your AnnouncementAnswering System Feature Setup Feature Summary System Announces DESCRIPTION/DIRECTIONSPlay Messages Listen to, Save & Delete MessagesDelete Messages Adjust Playback Volume Call Screening/InterceptRecord a Memo Message Window Display Window Displays WhenConnect with the Answering System Voice MenuRemote Access Commands Function CommandCharge the Handset Battery Pack Battery LifeBattery Indicator BatteriesSpare Battery Replace the Handset Battery Pack Case of Difficulty CasePhone If you hear noise or interference when using the phone To re-initialize the handset and baseDifficulty Problem SolutionIf the phone does not ring when you receive a call If your telephoneCaller ID If the caller’s name or phone number is not displayedIf messages are Answering SystemIncomplete Announcement isn’t Case of DifficultyIf your outgoing ClearDefault Settings Default SettingsDefault Settings Function Default SettingTechnical Specifications Technical SpecificationsTechnical Specifications Index IndexKeypad Tone TONE/PULSE