Nortel Networks i2050 manual Introduction

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12Chapter 1 Introduction

user selectable ringing device to alert the user to incoming calls through speakers when the headset is not being worn

supports G.723, G.729 and G.711 codecs for a operation at a variety of network connection speeds

The intuitiveness of the i2050 Software Phone interface is based on its similarity and compatibility with the ergonomics of the i2004 Internet Telephone and Windows-based applications. Training investment with the i2004 and network applications presented using the i2004 are directly portable to i2050 Software Phone use.

Moreover, the i2050 Software Phone allows users to customize the interface to their own preferences for:

volume of speaker and microphone

type of “receiver and speaker” (handset, headset, or hands-free communication)

language of interface

ringer device

The i2050 Software Phone presents clearly identified windows to allow users to:

manage one or more communications in progress

access local or remote corporate directories

track and manage records of incoming and outgoing calls

access network resident services provided by the call server such as voice mail

P0988431 Issue 03

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Contents Nortel Networks I2050 Software Phone Installation Guide Part No. P0988431 IssueCopyright 2001 Nortel Networks Contents Chapter I2050 Software Phone interfaces Figures P0988431 Issue Nortel Networks Software License Agreement Nortel Networks Software License Agreement Symbols used in this guide PrefaceAcronyms How to get help Related publicationsChapter Introduction Introduction Chapter Installing the i2050 Software Phone Hardware and software requirementsMinimum PC requirements Supported Operating SystemsUSB Audio Kit BoxInstalling the USB Audio Headset Optional In-Use Indicator not provided with kitInstalling the i2050 Software Phone To install using the i2050 Software Phone CDTo install using Business Communications Manager Additional installation steps for Windows Double-click the i2050SoftwarePhone.exe fileInstalling the Windows QoS Packet Scheduler Communications Server configuration I2050 Configuration Utility Click Control PanelCommunications Server Select the Obtain server address automatically optionSelect Sound Devices Ringing SpeakerNetwork Depending upon its programmingServer Type QoS Issues with your communications server Hardware IDAdvanced Audio Listener IP Trace About Accessing the i2050 Software Phone help Click ContentsInstalling the i2050 Software Phone Troubleshooting Application fails to installChapter I2050 Software Phone interfaces Directory Inbox Outbox Services Switch Right See Figure Switch Left Quick Redial Callers Local See FigurePrimary User Interface Navigation keys Release Hold Trays MacrosNumber Pad Line status icons Line labels from Up to 6 lines Local Directory Quick Access Tray System Tray Interface Open Primary Interface Also double clickLines labels System Tray i2050 icon Local Directory Interface Directory interface Make a call Right click on the shortcut bar Select Insert Directory …Chapter Nortel Networks i2050 Diagnostic Utility Starting the i2050 Diagnostic UtilityStarting the i2050 Diagnostic Tool using the Start menu Viewing the diagnostic information Starting the i2050 Diagnostic Tool using the command lineAudio connection data Jitter Settings This is indicated by the comment Last ConnectionStatus of the audio stream as opposed to the button status Source Mute status of the audio streamSession data Current User dataSystem Data All Users Updating the diagnostic information Updating the diagnostic information manuallyUtility Output PC Audio Buffer Computer Audio Buffer Audio Quality SliderSaving the current diagnostic information to a file Printing the diagnostic informationSending an email with the diagnostic information Opening an existing diagnostic fileClosing an existing diagnostic file Changing the printer settingsAccessing the i2050 Diagnostic Utility help Displaying or hiding the ToolbarDisplaying or hiding the Status Bar Accessing additional information Exiting the i2050 Diagnostic UtilityBetween the PC and the TPS address Support group