Nortel Networks i2050 manual Local Directory Interface

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40Chapter 3 i2050 Software Phone interfaces

Local Directory Interface

The i2050 Software Phone Directory Interface allows the user to maintain a personal directory for placing calls. The directory may be stored with the i2050 Software Phone itself (by default in a local file named Directory.mdb); or linked to external directories. Linking to LDAP, Outlook, Windows Address Book (WAB) and ACT! directory types is supported.

Users can create, modify and delete entries in the local directory and may copy entries from external directories, the redial list and the caller lists into the local directory (select an entry, right click and select "Add to Local Directory …").

Directory lists can be "filtered" in simple or complex ways to show, for example, people who's last name starts with 'B' and work for "Nortel Networks".

Ten items from each of the Quick Dial, Caller List ad Redial List are also viewable from the Primary User Interface and the System Tray Interface.

The Quick Dial list is a shortcut to entries stored elsewhere (in the local directory or in an external directory). Callers list and Redial list are stored as lists within the i2050 Software Phone's directory storage file. Some communications servers do not provide caller identification to the i2050 Software Phone.

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Contents Nortel Networks I2050 Software Phone Installation Guide Part No. P0988431 IssueCopyright 2001 Nortel Networks Contents Chapter I2050 Software Phone interfaces Figures P0988431 Issue Nortel Networks Software License Agreement Nortel Networks Software License Agreement Preface Symbols used in this guideAcronyms How to get help Related publicationsChapter Introduction Introduction Chapter Installing the i2050 Software Phone Hardware and software requirementsMinimum PC requirements Supported Operating SystemsUSB Audio Kit BoxInstalling the USB Audio Headset Optional In-Use Indicator not provided with kitTo install using the i2050 Software Phone CD Installing the i2050 Software PhoneTo install using Business Communications Manager Additional installation steps for Windows Double-click the i2050SoftwarePhone.exe fileInstalling the Windows QoS Packet Scheduler Communications Server configuration I2050 Configuration Utility Click Control PanelCommunications Server Select the Obtain server address automatically optionSelect Sound Devices Ringing SpeakerNetwork Depending upon its programmingServer Type QoS Issues with your communications server Hardware IDAdvanced Audio Listener IP Trace About Accessing the i2050 Software Phone help Click ContentsInstalling the i2050 Software Phone Troubleshooting Application fails to installChapter I2050 Software Phone interfaces Directory Inbox Outbox Services Switch Right See Figure Switch Left Quick Redial Callers Local See FigurePrimary User Interface Navigation keys Release Hold Trays MacrosNumber Pad Line status icons Line labels from Up to 6 lines Local Directory Quick Access Tray Open Primary Interface Also double click System Tray InterfaceLines labels System Tray i2050 icon Local Directory Interface Directory interface Make a call Right click on the shortcut bar Select Insert Directory …Starting the i2050 Diagnostic Utility Chapter Nortel Networks i2050 Diagnostic UtilityStarting the i2050 Diagnostic Tool using the Start menu Starting the i2050 Diagnostic Tool using the command line Viewing the diagnostic informationAudio connection data Jitter Settings This is indicated by the comment Last ConnectionStatus of the audio stream as opposed to the button status Source Mute status of the audio streamSession data Current User dataSystem Data All Users Updating the diagnostic information Updating the diagnostic information manuallyUtility Output PC Audio Buffer Computer Audio Buffer Audio Quality SliderSaving the current diagnostic information to a file Printing the diagnostic informationSending an email with the diagnostic information Opening an existing diagnostic fileClosing an existing diagnostic file Changing the printer settingsDisplaying or hiding the Toolbar Accessing the i2050 Diagnostic Utility helpDisplaying or hiding the Status Bar Accessing additional information Exiting the i2050 Diagnostic UtilityBetween the PC and the TPS address Support group