Nortel Networks i2050 manual System Data All Users

Page 47

	Chapter 4 Nortel Networks i2050 Diagnostic Utility 47

Table 8 Current User data

Data	Description

Headset	The setting for the Headset microphone. The comment "Muted" indicates the device is muted by
Microphone	Windows.
	Source 1: Select Sound Devices Headset Microphone
	Source 2: i2050->Configure Audio ->Headset Microphone

Headset Speaker	The setting for the Headset speaker.
	Source 2: Select Sound Devices Headset Speaker
	Source 2: i2050->Configure Audio -> Headset Speaker

Ringing Speaker	The setting for the Ringer volume.
	Source 3: Select Sound Devices Ringing Speaker
	Source 2: i2050->Configure Audio ->Ringing Speaker

System Data (All Users)

The System Data information applies to all users on the computer. Many individual items can be overridden by a user. To determine a value in use, look first in the Current User Data table. If no value is there then look in the System Data table.

Table 9 System data

Data	Description

Software	The i2050 Software Phone version.
Version	Source 1: About Version
	Source 1: About Version
	Source 2: Hardware ID Firmware Version
	Source 3: i2050->About

Hardware ID	The value saved on the Communications Server can be viewed on the i2050 Software Phone's
	Services menu.
	Source 1: Hardware ID Hardware ID
	Source 2: Services - Set Info - HWID
	Note: On CSE 1000 and Meridian 1 switches, the value displayed on the Service menu and the
	value displayed in the i2050 Diagnostic Utility is slightly different. The first two bytes (31-38) saved
	with the i2050 Software Phone are displayed in the Services menu as their ascii values (18).

Local Address	Source: Listener IP

Server	An IP address and port of the server. If DHCP is being used, it will be indicated as such.

Server Type	Source: Server Type

Trace	Source: Trace

Current Skin	Source: i2050->Select Skin

Language	Source: i2050->Select Language
Selected

Local Jitter	If the computer is overriding the Communications Server assigned jitter values, this is indicated by
Settings	the presence of this item. If this item is not present, the application is Using Communication Server
	values.
	Source: Advanced Audio Override Communications Server values

Use 802.1p	Source: QoS 802.1p

i2050 Software Phone Installation Guide

Image 47

Contents Part No. P0988431 Issue Nortel Networks I2050 Software Phone Installation GuideCopyright 2001 Nortel Networks Contents Chapter I2050 Software Phone interfaces Figures P0988431 Issue Nortel Networks Software License Agreement Nortel Networks Software License Agreement Acronyms Symbols used in this guidePreface Related publications How to get helpChapter Introduction Introduction Supported Operating Systems Chapter Installing the i2050 Software PhoneHardware and software requirements Minimum PC requirementsBox USB Audio KitOptional In-Use Indicator not provided with kit Installing the USB Audio HeadsetTo install using Business Communications Manager Installing the i2050 Software PhoneTo install using the i2050 Software Phone CD Double-click the i2050SoftwarePhone.exe file Additional installation steps for WindowsInstalling the Windows QoS Packet Scheduler Communications Server configuration Click Control Panel I2050 Configuration UtilitySelect the Obtain server address automatically option Communications ServerDepending upon its programming Select Sound DevicesRinging Speaker NetworkServer Type QoS Hardware ID Issues with your communications serverAdvanced Audio Listener IP Trace About Click Contents Accessing the i2050 Software Phone helpInstalling the i2050 Software Phone Application fails to install TroubleshootingChapter I2050 Software Phone interfaces Navigation keys Release Hold Trays Macros Directory Inbox Outbox Services Switch Right See FigureSwitch Left Quick Redial Callers Local See Figure Primary User InterfaceNumber Pad Line status icons Line labels from Up to 6 lines Local Directory Quick Access Tray Lines labels System Tray InterfaceOpen Primary Interface Also double click System Tray i2050 icon Local Directory Interface Directory interface Right click on the shortcut bar Select Insert Directory … Make a callStarting the i2050 Diagnostic Tool using the Start menu Chapter Nortel Networks i2050 Diagnostic UtilityStarting the i2050 Diagnostic Utility Audio connection data Viewing the diagnostic informationStarting the i2050 Diagnostic Tool using the command line Source Mute status of the audio stream Jitter SettingsThis is indicated by the comment Last Connection Status of the audio stream as opposed to the button statusCurrent User data Session dataSystem Data All Users PC Audio Buffer Computer Audio Buffer Audio Quality Slider Updating the diagnostic informationUpdating the diagnostic information manually Utility OutputPrinting the diagnostic information Saving the current diagnostic information to a fileChanging the printer settings Sending an email with the diagnostic informationOpening an existing diagnostic file Closing an existing diagnostic fileDisplaying or hiding the Status Bar Accessing the i2050 Diagnostic Utility helpDisplaying or hiding the Toolbar Support group Accessing additional informationExiting the i2050 Diagnostic Utility Between the PC and the TPS address