Nortel Networks i2050 manual Chapter I2050 Software Phone interfaces

Page 4

4

Registering the i2050 Software Phone on Business Communications Manager	31
Troubleshooting	32
Application fails to install	32

Chapter 3
i2050 Software Phone interfaces	33
Primary User Interface	34
System Tray Interface	38
Local Directory Interface	40
Chapter 4
Nortel Networks i2050 Diagnostic Utility	43
Starting the i2050 Diagnostic Utility	43
Starting the i2050 Diagnostic Tool using the Start menu	43
Starting the i2050 Diagnostic Tool using the command line	44
Viewing the diagnostic information	44
Audio connection data	44
Session data	46
Current User data	46
System Data (All Users)	47
Utility Output	48
Updating the diagnostic information	48
Updating the diagnostic information manually	48
Configuring the i2050 Diagnostic Utility to automatically update the
diagnostic information	49
Saving the current diagnostic information to a file	49
Printing the diagnostic information	49
Changing the printer settings	50
Sending an email with the diagnostic information	50
Opening an existing diagnostic file	50
Closing an existing diagnostic file	50
Displaying or hiding the Toolbar	51
Displaying or hiding the Status Bar	51
Accessing the i2050 Diagnostic Utility help	51
Accessing additional information	52
Exiting the i2050 Diagnostic Utility	52

P0988431 Issue 03

Image 4

Contents Nortel Networks I2050 Software Phone Installation Guide Part No. P0988431 IssueCopyright 2001 Nortel Networks Contents Chapter I2050 Software Phone interfaces Figures P0988431 Issue Nortel Networks Software License Agreement Nortel Networks Software License Agreement Preface Symbols used in this guideAcronyms How to get help Related publicationsChapter Introduction Introduction Chapter Installing the i2050 Software Phone Hardware and software requirementsMinimum PC requirements Supported Operating SystemsUSB Audio Kit BoxInstalling the USB Audio Headset Optional In-Use Indicator not provided with kitTo install using the i2050 Software Phone CD Installing the i2050 Software PhoneTo install using Business Communications Manager Additional installation steps for Windows Double-click the i2050SoftwarePhone.exe fileInstalling the Windows QoS Packet Scheduler Communications Server configuration I2050 Configuration Utility Click Control PanelCommunications Server Select the Obtain server address automatically optionSelect Sound Devices Ringing SpeakerNetwork Depending upon its programmingServer Type QoS Issues with your communications server Hardware IDAdvanced Audio Listener IP Trace About Accessing the i2050 Software Phone help Click ContentsInstalling the i2050 Software Phone Troubleshooting Application fails to installChapter I2050 Software Phone interfaces Directory Inbox Outbox Services Switch Right See Figure Switch Left Quick Redial Callers Local See FigurePrimary User Interface Navigation keys Release Hold Trays MacrosNumber Pad Line status icons Line labels from Up to 6 lines Local Directory Quick Access Tray Open Primary Interface Also double click System Tray InterfaceLines labels System Tray i2050 icon Local Directory Interface Directory interface Make a call Right click on the shortcut bar Select Insert Directory …Starting the i2050 Diagnostic Utility Chapter Nortel Networks i2050 Diagnostic UtilityStarting the i2050 Diagnostic Tool using the Start menu Starting the i2050 Diagnostic Tool using the command line Viewing the diagnostic informationAudio connection data Jitter Settings This is indicated by the comment Last ConnectionStatus of the audio stream as opposed to the button status Source Mute status of the audio streamSession data Current User dataSystem Data All Users Updating the diagnostic information Updating the diagnostic information manuallyUtility Output PC Audio Buffer Computer Audio Buffer Audio Quality SliderSaving the current diagnostic information to a file Printing the diagnostic informationSending an email with the diagnostic information Opening an existing diagnostic fileClosing an existing diagnostic file Changing the printer settingsDisplaying or hiding the Toolbar Accessing the i2050 Diagnostic Utility helpDisplaying or hiding the Status Bar Accessing additional information Exiting the i2050 Diagnostic UtilityBetween the PC and the TPS address Support group