Nortel Networks i2050 manual Local Directory Quick Access Tray

Page 37

Chapter 3 i2050 Software Phone interfaces 37

Figure 7 Local Directory Quick Access Tray

Name lists stored in local directory

Make call - select line

Make call - default line

Quick Redials Callers Local

Dials List List Directory

•The Local Directory maintains lists of quick dials, redials and callers. Ten of the items in these lists can be viewed and dialed directly from the Primary User Interface using Quick Access Trays.

Within the Primary User Interface, the computer keyboard provides hotkeys for one press access to common features:

•answer (Enter)

•release (F12)

•hold (F5)

•softkeys/interactive keys (F1-F4)

•alphabetic keys map to numbers as per i2004 dial-pad mapping

•arrow keys map to navigation keys

•Alt-V will paste/insert data to the interface (For example, you can copy a phone number from Outlook and paste it into the i2050 Software Phone interface.)

i2050 Software Phone Installation Guide

Image 37

Contents Part No. P0988431 Issue Nortel Networks I2050 Software Phone Installation GuideCopyright 2001 Nortel Networks Contents Chapter I2050 Software Phone interfaces Figures P0988431 Issue Nortel Networks Software License Agreement Nortel Networks Software License Agreement Preface Symbols used in this guideAcronyms Related publications How to get helpChapter Introduction Introduction Hardware and software requirements Chapter Installing the i2050 Software PhoneMinimum PC requirements Supported Operating SystemsBox USB Audio KitOptional In-Use Indicator not provided with kit Installing the USB Audio HeadsetTo install using the i2050 Software Phone CD Installing the i2050 Software PhoneTo install using Business Communications Manager Double-click the i2050SoftwarePhone.exe file Additional installation steps for WindowsInstalling the Windows QoS Packet Scheduler Communications Server configuration Click Control Panel I2050 Configuration UtilitySelect the Obtain server address automatically option Communications ServerRinging Speaker Select Sound DevicesNetwork Depending upon its programmingServer Type QoS Hardware ID Issues with your communications serverAdvanced Audio Listener IP Trace About Click Contents Accessing the i2050 Software Phone helpInstalling the i2050 Software Phone Application fails to install TroubleshootingChapter I2050 Software Phone interfaces Switch Left Quick Redial Callers Local See Figure Directory Inbox Outbox Services Switch Right See FigurePrimary User Interface Navigation keys Release Hold Trays MacrosNumber Pad Line status icons Line labels from Up to 6 lines Local Directory Quick Access Tray Open Primary Interface Also double click System Tray InterfaceLines labels System Tray i2050 icon Local Directory Interface Directory interface Right click on the shortcut bar Select Insert Directory … Make a callStarting the i2050 Diagnostic Utility Chapter Nortel Networks i2050 Diagnostic UtilityStarting the i2050 Diagnostic Tool using the Start menu Starting the i2050 Diagnostic Tool using the command line Viewing the diagnostic informationAudio connection data This is indicated by the comment Last Connection Jitter SettingsStatus of the audio stream as opposed to the button status Source Mute status of the audio streamCurrent User data Session dataSystem Data All Users Updating the diagnostic information manually Updating the diagnostic informationUtility Output PC Audio Buffer Computer Audio Buffer Audio Quality SliderPrinting the diagnostic information Saving the current diagnostic information to a fileOpening an existing diagnostic file Sending an email with the diagnostic informationClosing an existing diagnostic file Changing the printer settingsDisplaying or hiding the Toolbar Accessing the i2050 Diagnostic Utility helpDisplaying or hiding the Status Bar Exiting the i2050 Diagnostic Utility Accessing additional informationBetween the PC and the TPS address Support group