Nortel Networks i2050 This is indicated by the comment Last Connection, Actually sending 802.1p

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Chapter 4 Nortel Networks i2050 Diagnostic Utility 45

 

 

Table 6 Audio connection data

 

 

Data

Description

 

 

Stream Volume

Volume of the audio stream indicated in percentage.

 

 

Alerting Volume

Volume of the alerting tone indicated in percentage.

 

 

Audio Started

Time the last (or current) audio connection started. A currently active audio stream is indicated by

 

the comment Active. If there is no currently active audio stream, this is indicated by the comment

 

Last Connection.

 

 

Receive Stream

Time the last (or current) audio receive stream connection started. A currently connected audio

Connected

stream is indicated by the comment Connected. If there is no currently connected receive stream,

 

this is indicated by the comment Last Connection.

 

 

Transmit

Time the last (or current) audio transmit stream connection started. A currently connected audio

Stream

stream is indicated by the comment Connected. If there is no currently connected transmit stream,

Connected

this is indicated by the comment Last Connection.

 

 

Receive Stream

The number of packets and bytes of audio received during the last (or current) connection. The

 

time indicates the last time this was updated. Updates occur every 1000 packets.

 

 

Transmit

The number of packets and bytes of audio transmitted during the last (or current) connection. The

Stream

time indicates the last time this was updated. Updates occur every 1000 packets.

 

 

Streams

The last time the audio streams were disconnected.

Disconnected

 

 

 

Receive Stream

The last time the receive audio stream was closed.

Closed

 

 

 

Transmit

The last time the receive audio stream was closed.

Stream Closed

 

 

 

Audio Stopped

The time the audio was stopped.

 

 

Mute Status

Mute status on the i2050 Software Phone is indicated by the color red appearing on the mute

 

button. This indication is controlled by the Terminal Proxy Server (TPS). The TPS uses different

 

messages to control the state of the mute button and the actual mute condition of the audio. It is

 

possible that these two values can get out of sync. The Mute status value here indicates the mute

 

status of the audio stream as opposed to the button status.

 

A second mute control exists. It is shown in the Current User Data section under Headset

 

Microphone.

 

Source: Mute status of the audio stream

 

 

Current 802.1p

Indicates if the i2050 Software Phone believes it is sending 802.1p (on) or not (off). This may or

(Requires NIC

may not be true, depending upon whether the NIC (Network Interface Card) actually supports

Support)

802.1p. If the NIC does not support 802.1p, an on indication here does not mean the computer is

 

actually sending 802.1p.

 

 

Jitter

The jitter parameters used for the last (or current) call. The time of the last jitter update is indicated.

 

If the computer is overriding the Communications Server assigned jitter values (Advanced Audio

 

Override Communications Server values), this is indicated in the System Data section under Local

 

Jitter Settings.

 

Source 1: Advanced Audio Use Communications Server values

 

Source 2: Advanced Audio Override Communications Server values

 

 

Open RX

The parameters for the last (or current) receive audio stream. The time indicates when the stream

Stream

was opened. Codec selection, frames per packet, RTP/RTCP ports, RTP/RTCP DiffServ and

 

802.1p values are reported here. If there is a currently open receive stream, this is indicated by the

 

comment Active.

 

 

Open Tx Stream

The parameters for the last (or current) transmit audio stream. The time indicates when the stream

 

was opened. Codec selection, frames per packet, RTP/RTCP ports, RTP/RTCP DiffServ and

 

802.1p values are reported here. If there is a currently open transmit stream, this is indicated by

 

the comment Active.

 

 

 

 

 

i2050 Software Phone Installation Guide

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Contents Part No. P0988431 Issue Nortel Networks I2050 Software Phone Installation GuideCopyright 2001 Nortel Networks Contents Chapter I2050 Software Phone interfaces Figures P0988431 Issue Nortel Networks Software License Agreement Nortel Networks Software License Agreement Symbols used in this guide PrefaceAcronyms Related publications How to get helpChapter Introduction Introduction Hardware and software requirements Chapter Installing the i2050 Software PhoneMinimum PC requirements Supported Operating SystemsBox USB Audio KitOptional In-Use Indicator not provided with kit Installing the USB Audio HeadsetInstalling the i2050 Software Phone To install using the i2050 Software Phone CDTo install using Business Communications Manager Double-click the i2050SoftwarePhone.exe file Additional installation steps for WindowsInstalling the Windows QoS Packet Scheduler Communications Server configuration Click Control Panel I2050 Configuration UtilitySelect the Obtain server address automatically option Communications ServerRinging Speaker Select Sound DevicesNetwork Depending upon its programmingServer Type QoS Hardware ID Issues with your communications serverAdvanced Audio Listener IP Trace About Click Contents Accessing the i2050 Software Phone helpInstalling the i2050 Software Phone Application fails to install TroubleshootingChapter I2050 Software Phone interfaces Switch Left Quick Redial Callers Local See Figure Directory Inbox Outbox Services Switch Right See FigurePrimary User Interface Navigation keys Release Hold Trays MacrosNumber Pad Line status icons Line labels from Up to 6 lines Local Directory Quick Access Tray System Tray Interface Open Primary Interface Also double clickLines labels System Tray i2050 icon Local Directory Interface Directory interface Right click on the shortcut bar Select Insert Directory … Make a callChapter Nortel Networks i2050 Diagnostic Utility Starting the i2050 Diagnostic UtilityStarting the i2050 Diagnostic Tool using the Start menu Viewing the diagnostic information Starting the i2050 Diagnostic Tool using the command lineAudio connection data This is indicated by the comment Last Connection Jitter SettingsStatus of the audio stream as opposed to the button status Source Mute status of the audio streamCurrent User data Session dataSystem Data All Users Updating the diagnostic information manually Updating the diagnostic informationUtility Output PC Audio Buffer Computer Audio Buffer Audio Quality SliderPrinting the diagnostic information Saving the current diagnostic information to a fileOpening an existing diagnostic file Sending an email with the diagnostic informationClosing an existing diagnostic file Changing the printer settingsAccessing the i2050 Diagnostic Utility help Displaying or hiding the ToolbarDisplaying or hiding the Status Bar Exiting the i2050 Diagnostic Utility Accessing additional informationBetween the PC and the TPS address Support group
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