Nortel Networks i2050 manual Contents

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Contents

Nortel Networks Software License Agreement	7
Preface	9
Symbols used in this guide	9
Acronyms	9
Related publications	10
How to get help	10
Chapter 1
Introduction	11
Chapter 2
Installing the i2050 Software Phone	13
Hardware and software requirements	13
Minimum PC requirements	13
Supported Operating Systems	13
USB Audio Kit	14
In the box	14
Connectors	14
Specifications	14
Installing the USB Audio Headset	15
USB FAQ	15
Optional In-Use Indicator (not provided with kit)	15
Installing the i2050 Software Phone	16
To install using the i2050 Software Phone CD	16
To install using Business Communications Manager	16
Additional installation steps for Windows 2000	17
Installing the Windows QoS Packet Scheduler	18
Installing the Nortel Networks i2050 QoS Service	18
Communications Server configuration	19
i2050 Configuration Utility	20
Communications Server	21
Select Sound Devices	22
Server Type	23
QoS	24
Hardware ID	25
Advanced Audio	26
Listener IP	27
Trace	28
About	29
Accessing the i2050 Software Phone help	30

i2050 Software Phone Installation Guide

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Contents Part No. P0988431 Issue Nortel Networks I2050 Software Phone Installation GuideCopyright 2001 Nortel Networks Contents Chapter I2050 Software Phone interfaces Figures P0988431 Issue Nortel Networks Software License Agreement Nortel Networks Software License Agreement Symbols used in this guide PrefaceAcronyms Related publications How to get helpChapter Introduction Introduction Supported Operating Systems Chapter Installing the i2050 Software PhoneHardware and software requirements Minimum PC requirementsBox USB Audio KitOptional In-Use Indicator not provided with kit Installing the USB Audio HeadsetInstalling the i2050 Software Phone To install using the i2050 Software Phone CDTo install using Business Communications Manager Double-click the i2050SoftwarePhone.exe file Additional installation steps for WindowsInstalling the Windows QoS Packet Scheduler Communications Server configuration Click Control Panel I2050 Configuration UtilitySelect the Obtain server address automatically option Communications ServerDepending upon its programming Select Sound DevicesRinging Speaker NetworkServer Type QoS Hardware ID Issues with your communications serverAdvanced Audio Listener IP Trace About Click Contents Accessing the i2050 Software Phone helpInstalling the i2050 Software Phone Application fails to install TroubleshootingChapter I2050 Software Phone interfaces Navigation keys Release Hold Trays Macros Directory Inbox Outbox Services Switch Right See FigureSwitch Left Quick Redial Callers Local See Figure Primary User InterfaceNumber Pad Line status icons Line labels from Up to 6 lines Local Directory Quick Access Tray System Tray Interface Open Primary Interface Also double clickLines labels System Tray i2050 icon Local Directory Interface Directory interface Right click on the shortcut bar Select Insert Directory … Make a callChapter Nortel Networks i2050 Diagnostic Utility Starting the i2050 Diagnostic UtilityStarting the i2050 Diagnostic Tool using the Start menu Viewing the diagnostic information Starting the i2050 Diagnostic Tool using the command lineAudio connection data Source Mute status of the audio stream Jitter SettingsThis is indicated by the comment Last Connection Status of the audio stream as opposed to the button statusCurrent User data Session dataSystem Data All Users PC Audio Buffer Computer Audio Buffer Audio Quality Slider Updating the diagnostic informationUpdating the diagnostic information manually Utility OutputPrinting the diagnostic information Saving the current diagnostic information to a fileChanging the printer settings Sending an email with the diagnostic informationOpening an existing diagnostic file Closing an existing diagnostic fileAccessing the i2050 Diagnostic Utility help Displaying or hiding the ToolbarDisplaying or hiding the Status Bar Support group Accessing additional informationExiting the i2050 Diagnostic Utility Between the PC and the TPS address