Nortel Networks i2050 manual Installing the USB Audio Headset

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Chapter 2 Installing the i2050 Software Phone 15

Installing the USB Audio Headset

1Connect the coiled lower cord to the headset cord with the Quick Disconnect connector. Ensure the Quick Disconnect is securely fastened.

2Connect the headset cord to the RJ9 jack on the adaptor.

3Connect the USB cable to the headset adaptor and to one of the USB jacks on the back of your PC or USB hub.

4The first time the headset adapter is plugged in, there will be a delay while the Windows operating system configures the device and locates appropriate driver software. During the installation you may be prompted to supply the original Windows CD ROM so that the Windows operating system can locate drivers.

5After you have installed the USB headset adapter, you must use the i2050 Software Phone Configuration Utility to select ‘USB Audio Device’.

USB FAQ

•My computer doesn't have USB, can I use an add-on USB card?

The computer must have a USB connector. The USB Headset has not been tested on USB add on or upgrade cards. Performance or operation is not guaranteed of these cards.

•I don't have enough USB ports available, can I use a USB hub?

The USB Headset has been tested successfully behind a variety of USB hubs. It is not practical to test on all of them but no issues have been uncovered on the ones that have been tested. For best results, use a powered hubs.

Optional In-Use Indicator (not provided with kit)

A 2.5mm output jack is provided next to the USB connector for activation of a visual in-use indicator such as the 1127P Desktop Visual Alerter from Algo Communication Products Ltd. (604) 454-3790 / sales@algosolutions.com or equivalent.

i2050 Software Phone Installation Guide

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Contents Part No. P0988431 Issue Nortel Networks I2050 Software Phone Installation GuideCopyright 2001 Nortel Networks Contents Chapter I2050 Software Phone interfaces Figures P0988431 Issue Nortel Networks Software License Agreement Nortel Networks Software License Agreement Symbols used in this guide PrefaceAcronyms Related publications How to get helpChapter Introduction Introduction Supported Operating Systems Chapter Installing the i2050 Software PhoneHardware and software requirements Minimum PC requirementsBox USB Audio KitOptional In-Use Indicator not provided with kit Installing the USB Audio HeadsetInstalling the i2050 Software Phone To install using the i2050 Software Phone CDTo install using Business Communications Manager Double-click the i2050SoftwarePhone.exe file Additional installation steps for WindowsInstalling the Windows QoS Packet Scheduler Communications Server configuration Click Control Panel I2050 Configuration UtilitySelect the Obtain server address automatically option Communications ServerDepending upon its programming Select Sound DevicesRinging Speaker NetworkServer Type QoS Hardware ID Issues with your communications serverAdvanced Audio Listener IP Trace About Click Contents Accessing the i2050 Software Phone helpInstalling the i2050 Software Phone Application fails to install TroubleshootingChapter I2050 Software Phone interfaces Navigation keys Release Hold Trays Macros Directory Inbox Outbox Services Switch Right See FigureSwitch Left Quick Redial Callers Local See Figure Primary User InterfaceNumber Pad Line status icons Line labels from Up to 6 lines Local Directory Quick Access Tray System Tray Interface Open Primary Interface Also double clickLines labels System Tray i2050 icon Local Directory Interface Directory interface Right click on the shortcut bar Select Insert Directory … Make a callChapter Nortel Networks i2050 Diagnostic Utility Starting the i2050 Diagnostic UtilityStarting the i2050 Diagnostic Tool using the Start menu Viewing the diagnostic information Starting the i2050 Diagnostic Tool using the command lineAudio connection data Source Mute status of the audio stream Jitter SettingsThis is indicated by the comment Last Connection Status of the audio stream as opposed to the button statusCurrent User data Session dataSystem Data All Users PC Audio Buffer Computer Audio Buffer Audio Quality Slider Updating the diagnostic informationUpdating the diagnostic information manually Utility OutputPrinting the diagnostic information Saving the current diagnostic information to a fileChanging the printer settings Sending an email with the diagnostic informationOpening an existing diagnostic file Closing an existing diagnostic fileAccessing the i2050 Diagnostic Utility help Displaying or hiding the ToolbarDisplaying or hiding the Status Bar Support group Accessing additional informationExiting the i2050 Diagnostic Utility Between the PC and the TPS address