Nortel Networks
i2050
manual
P0988431 Issue
Troubleshooting
Symbols used in this guide
I2050 Configuration Utility
Part No. P0988431 Issue
Jitter Settings
How to
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P0988431 Issue 03
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Contents
Nortel Networks I2050 Software Phone Installation Guide
Part No. P0988431 Issue
Copyright 2001 Nortel Networks
Contents
Chapter I2050 Software Phone interfaces
Figures
P0988431 Issue
Nortel Networks Software License Agreement
Nortel Networks Software License Agreement
Symbols used in this guide
Preface
Acronyms
How to get help
Related publications
Chapter Introduction
Introduction
Minimum PC requirements
Chapter Installing the i2050 Software Phone
Hardware and software requirements
Supported Operating Systems
USB Audio Kit
Box
Installing the USB Audio Headset
Optional In-Use Indicator not provided with kit
Installing the i2050 Software Phone
To install using the i2050 Software Phone CD
To install using Business Communications Manager
Additional installation steps for Windows
Double-click the i2050SoftwarePhone.exe file
Installing the Windows QoS Packet Scheduler
Communications Server configuration
I2050 Configuration Utility
Click Control Panel
Communications Server
Select the Obtain server address automatically option
Network
Select Sound Devices
Ringing Speaker
Depending upon its programming
Server Type
QoS
Issues with your communications server
Hardware ID
Advanced Audio
Listener IP
Trace
About
Accessing the i2050 Software Phone help
Click Contents
Installing the i2050 Software Phone
Troubleshooting
Application fails to install
Chapter I2050 Software Phone interfaces
Primary User Interface
Directory Inbox Outbox Services Switch Right See Figure
Switch Left Quick Redial Callers Local See Figure
Navigation keys Release Hold Trays Macros
Number Pad
Line status icons Line labels from Up to 6 lines
Local Directory Quick Access Tray
System Tray Interface
Open Primary Interface Also double click
Lines labels
System Tray i2050 icon
Local Directory Interface
Directory interface
Make a call
Right click on the shortcut bar Select Insert Directory …
Chapter Nortel Networks i2050 Diagnostic Utility
Starting the i2050 Diagnostic Utility
Starting the i2050 Diagnostic Tool using the Start menu
Viewing the diagnostic information
Starting the i2050 Diagnostic Tool using the command line
Audio connection data
Status of the audio stream as opposed to the button status
Jitter Settings
This is indicated by the comment Last Connection
Source Mute status of the audio stream
Session data
Current User data
System Data All Users
Utility Output
Updating the diagnostic information
Updating the diagnostic information manually
PC Audio Buffer Computer Audio Buffer Audio Quality Slider
Saving the current diagnostic information to a file
Printing the diagnostic information
Closing an existing diagnostic file
Sending an email with the diagnostic information
Opening an existing diagnostic file
Changing the printer settings
Accessing the i2050 Diagnostic Utility help
Displaying or hiding the Toolbar
Displaying or hiding the Status Bar
Between the PC and the TPS address
Accessing additional information
Exiting the i2050 Diagnostic Utility
Support group
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