Nortel Networks i2050 manual Additional installation steps for Windows

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Chapter 2 Installing the i2050 Software Phone 17

4In the URL address field, type the Business Communications Manager IP address, including the port number 6800. For example: HTTP://10.10.10.1:6800

Note: You must include HTTP:// with the address and port number to access Unified Manager when you are using Internet Explorer as your browser.

5On the Unified Manager front page, click the Install Clients button.

6Click the i2050 Software Phone link.

7Click the Download i2050 Software Phone button. A file download window appears.

8Select Save this program to disk and click the OK button. The SaveAs dialog appears.

9Choose a location to save this file to and click the Save button. The file begins downloading.

10When the file is finished downloading, click the Close button.

11Double-click the i2050SoftwarePhone.exe file.

12Follow the instructions on the display to complete the installation.

13If you are using Windows 2000, perform the procedures described in “Additional installation steps for Windows 2000” on page 17.

14Run the i2050 Configuration Utility to assign a server address and to configure audio peripherals. For information about how to use the i2050 Configuration Utility, refer to “i2050 Configuration Utility” on page 20.

You can access the i2050 Software Phone from the Start menu at Start>Programs>Nortel Networks>i2050 Software Phone.

You can access the i2050 Software Phone Configuration Tool from the Windows Control Panel.

Note: The installation files for the i2050 Software Phone are not deleted by the installation wizard. These files are stored in a folder named

C:\Program Files\Nortel Networks\ClientInstall\i2050 Software Phone.

You can delete the installation files as they are not needed by the i2050 Software Phone.

Additional installation steps for Windows 2000

If you are installing the i2050 Software Phone on a computer using Windows 2000, you must:

•install the Windows QoS Packet Scheduler

•install the Nortel Networks i2050 QoS Service

The Windows QoS Packet Scheduler and the Nortel Networks i2050 QoS Server enable 802.1p Quality of Service (QoS) on the computer.

i2050 Software Phone Installation Guide

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Contents Part No. P0988431 Issue Nortel Networks I2050 Software Phone Installation GuideCopyright 2001 Nortel Networks Contents Chapter I2050 Software Phone interfaces Figures P0988431 Issue Nortel Networks Software License Agreement Nortel Networks Software License Agreement Acronyms Symbols used in this guidePreface Related publications How to get helpChapter Introduction Introduction Hardware and software requirements Chapter Installing the i2050 Software PhoneMinimum PC requirements Supported Operating SystemsBox USB Audio KitOptional In-Use Indicator not provided with kit Installing the USB Audio HeadsetTo install using Business Communications Manager Installing the i2050 Software PhoneTo install using the i2050 Software Phone CD Double-click the i2050SoftwarePhone.exe file Additional installation steps for WindowsInstalling the Windows QoS Packet Scheduler Communications Server configuration Click Control Panel I2050 Configuration UtilitySelect the Obtain server address automatically option Communications ServerRinging Speaker Select Sound DevicesNetwork Depending upon its programmingServer Type QoS Hardware ID Issues with your communications serverAdvanced Audio Listener IP Trace About Click Contents Accessing the i2050 Software Phone helpInstalling the i2050 Software Phone Application fails to install TroubleshootingChapter I2050 Software Phone interfaces Switch Left Quick Redial Callers Local See Figure Directory Inbox Outbox Services Switch Right See FigurePrimary User Interface Navigation keys Release Hold Trays MacrosNumber Pad Line status icons Line labels from Up to 6 lines Local Directory Quick Access Tray Lines labels System Tray InterfaceOpen Primary Interface Also double click System Tray i2050 icon Local Directory Interface Directory interface Right click on the shortcut bar Select Insert Directory … Make a callStarting the i2050 Diagnostic Tool using the Start menu Chapter Nortel Networks i2050 Diagnostic UtilityStarting the i2050 Diagnostic Utility Audio connection data Viewing the diagnostic informationStarting the i2050 Diagnostic Tool using the command line This is indicated by the comment Last Connection Jitter SettingsStatus of the audio stream as opposed to the button status Source Mute status of the audio streamCurrent User data Session dataSystem Data All Users Updating the diagnostic information manually Updating the diagnostic informationUtility Output PC Audio Buffer Computer Audio Buffer Audio Quality SliderPrinting the diagnostic information Saving the current diagnostic information to a fileOpening an existing diagnostic file Sending an email with the diagnostic informationClosing an existing diagnostic file Changing the printer settingsDisplaying or hiding the Status Bar Accessing the i2050 Diagnostic Utility helpDisplaying or hiding the Toolbar Exiting the i2050 Diagnostic Utility Accessing additional informationBetween the PC and the TPS address Support group