Nortel Networks manual Accessing the i2050 Software Phone help, Click Contents

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30Chapter 2 Installing the i2050 Software Phone

Accessing the i2050 Software Phone help

After you have successfully installed the i2050 Software Phone, you can access the i2050 Software Phone help system. This help system provides detailed information about how to use and configure the i2050 Software Phone.

To access the i2050 Software Phone help from the Primary interface (Enhanced):

1Start the i2050 Software Phone.

2On the System menu, click Help.

3Click Contents.

The i2050 Software Phone help window appears.

To access the i2050 Software Phone help from the Secondary interface (Standard):

1Start the i2050 Software Phone.

2On the Help menu, click Contents.

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Contents Nortel Networks I2050 Software Phone Installation Guide Part No. P0988431 IssueCopyright 2001 Nortel Networks Contents Chapter I2050 Software Phone interfaces Figures P0988431 Issue Nortel Networks Software License Agreement Nortel Networks Software License Agreement Symbols used in this guide PrefaceAcronyms How to get help Related publicationsChapter Introduction Introduction Minimum PC requirements Chapter Installing the i2050 Software PhoneHardware and software requirements Supported Operating SystemsUSB Audio Kit BoxInstalling the USB Audio Headset Optional In-Use Indicator not provided with kitInstalling the i2050 Software Phone To install using the i2050 Software Phone CDTo install using Business Communications Manager Additional installation steps for Windows Double-click the i2050SoftwarePhone.exe fileInstalling the Windows QoS Packet Scheduler Communications Server configuration I2050 Configuration Utility Click Control PanelCommunications Server Select the Obtain server address automatically optionNetwork Select Sound DevicesRinging Speaker Depending upon its programmingServer Type QoS Issues with your communications server Hardware IDAdvanced Audio Listener IP Trace About Accessing the i2050 Software Phone help Click ContentsInstalling the i2050 Software Phone Troubleshooting Application fails to installChapter I2050 Software Phone interfaces Primary User Interface Directory Inbox Outbox Services Switch Right See FigureSwitch Left Quick Redial Callers Local See Figure Navigation keys Release Hold Trays MacrosNumber Pad Line status icons Line labels from Up to 6 lines Local Directory Quick Access Tray System Tray Interface Open Primary Interface Also double clickLines labels System Tray i2050 icon Local Directory Interface Directory interface Make a call Right click on the shortcut bar Select Insert Directory …Chapter Nortel Networks i2050 Diagnostic Utility Starting the i2050 Diagnostic UtilityStarting the i2050 Diagnostic Tool using the Start menu Viewing the diagnostic information Starting the i2050 Diagnostic Tool using the command lineAudio connection data Status of the audio stream as opposed to the button status Jitter SettingsThis is indicated by the comment Last Connection Source Mute status of the audio streamSession data Current User dataSystem Data All Users Utility Output Updating the diagnostic informationUpdating the diagnostic information manually PC Audio Buffer Computer Audio Buffer Audio Quality SliderSaving the current diagnostic information to a file Printing the diagnostic informationClosing an existing diagnostic file Sending an email with the diagnostic informationOpening an existing diagnostic file Changing the printer settingsAccessing the i2050 Diagnostic Utility help Displaying or hiding the ToolbarDisplaying or hiding the Status Bar Between the PC and the TPS address Accessing additional informationExiting the i2050 Diagnostic Utility Support group