Nortel Networks 2050 manual Directory problems, Cannot hear audio through headset

Page 103

Troubleshooting the IP Softphone 2050

adapters include: Enhanced USB Adapter (desktop) and Nortel Mobile USB Adapter (mobile).

Potential causes:

•Your USB Headset Adapter does not support the functions listed on the USB Headset dialog box.

•The USB Headset Adapter has failed to enumerate properly.

Action:

If you suspect faulty enumeration, do the following:

1.Unplug the USB cable from the USB Headset Adapter.

2.Wait one minute.

3.Plug the USB cable into the USB Headset Adapter. This forces the USB Headset Adapter to re-enumerate.

Cannot hear audio through headset

Ensure that your headset manufacturer matches that of the USB adapter.

Check all jacks and plugs for a loose connection.

Sound still comes out of my computer speakers

Description:

The IP Softphone 2050 configuration does not direct all call audio to the headset.

Action:

To direct all call audio to your headset, select USB Audio Device as both headset microphone and headset speaker in the Sound Devices dialog box (see “Sound Devices” on page 70).

Directory problems

To use the Redial List and Callers List:

•The communication server must support these features.

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Contents IP Softphone Page Revision history Revision history Contents Managing contacts from the Local Directory Installing and setting up the IP Softphone 2050Managing contacts from the CS 1000 Directory IP Softphone 2050 macros IP Softphone 2050 menu commandsManaging IP Softphone 2050 calls IP Softphone 2050 USB Headset AdapterOpening the Settings window Using the Settings window IP Softphone 2050 SettingsAccessibility Interface Troubleshooting the IP Softphone 2050 Setting CS1000 Directory user preferences105 Contents IP Softphone 2050 overview FeaturesComponents System tray icon and menu Settings windowCall Control window Local Directory windowI2050.exe application Select Nortel IP Softphone 2050 IP Softphone Accessibility InterfaceSelect File Settings Skin Select Accessibility Interface IP Softphone Call Control windowCall Control Window-1140 Call Control windowCall Control Window-Compact skin silver Accessibility InterfaceIP Softphone 2050 components and functions Part 1 Call Control window elements and functionsIP Softphone 2050 components and functions Part 2 Select Hot Keys Hot keysAdding a hot key IP Softphone 2050 components and functions Part 3Removing a Hot Key System tray icon and menu On the Call Control window, select View Local Directory IP Softphone 2050 DirectoriesLocal Directory Opening a Local Directory from the Call Control windowPersonal Directory CS 1000 DirectoryOn the menu, select View Local Directory Redial List Callers ListUsing Password Administration on Opening CS 1000 Directory featuresPassword Administration Application Server AdministrationSystem requirements Installing and setting up the IP SoftphoneSupported operating systems Nortel USB Audio Kit Installing the IP SoftphoneInstalling the USB Headset Kit Adding contacts to a Local Directory Managing contacts from the Local DirectorySelect File Properties Editing contacts in the Local DirectorySelect Edit Find Contact Deleting contacts from the Local DirectoryFinding contacts in the Local Directory Select Edit DeleteDialing from the Local Directory Filtering a Local DirectoryClick Find Now Dialing from the Callers List in the Local Directory Select Keys Features Redial ListSelect Keys Features Callers List Dialing from the Redial List in the Local DirectorySelect Rename Group Managing Groups in the Shortcut BarSelect Add New Group Select Remove GroupSelect Edit New Contact Using the Properties dialog boxSelect File Properties Click Properties Properties Details tab Properties Settings tabLinking to external directories Properties General tabLinking to the Ldap directory Linking to Outlook Adding external contacts to the Local Directory Linking to Windows Address Book directoryManaging contacts from the Local Directory Adding contacts to the Personal Directory Managing contacts from the CS 1000 DirectorySelect Personal Directory Add. a text editor starts Making temporary edits to contacts Editing CS 1000 Directory contactsFinding CS 1000 Directory contacts Deleting CS 1000 Directory contactsDialing from the Personal Directory Select Callers List Dialing from the Redial ListDialing from the Callers List Select Redial ListSelect Keys Answer Managing IP Softphone 2050 callsMaking telephone calls Answering telephone callsHanging up telephone calls Holding and retrieving telephone callsFunctions menu on IP Softphone 2050. See Installing the USB Headset Kit onIP Softphone 2050 USB Headset Adapter OverviewClick on File Settings USB Headset, Answering calls with the USB Headset Adapter Adjusting the volume with the USB Headset AdapterHanging up calls with the USB Headset Adapter Muting a call Using the Smart Functions menuCustomizing the Smart Functions menu Click Configure Smart FunctionsCustom Functions for Smart Functions menu IP Softphone 2050 USB Headset Adapter IP Softphone 2050 USB Headset Adapter Click New Macro IP Softphone 2050 macrosAbout macros with the IP Softphone Entering a macroPlaying a macro Deleting a macroFrom the Call Control window, select Keys Macros Call Control window menu command IP Softphone 2050 menu commandsUsing the File menu Using the Keys menu Using the Edit menuUsing the Help menu Using the View menuOpening the Settings window IP Softphone 2050 SettingsSelect File Settings Using the Settings window Creating new profiles ProfilesRemoving profiles Click Modify Name Modifying profile namesSelecting profiles Exporting profilesServer Using DhcpImporting profiles Restoring defaults Using IP addresses and DNS namesSkin Resetting the connectionAudio MacrosHeadset or handset device Sound DevicesHandsfree/Ringing/Paging Device MAC addresses Hardware IDOverriding communication server values Using NetEQ Global IP SoundAdvanced Audio Selecting MAC addressesHighwater Mark JitterEarly Packet and Late Packet Resync Select Use a specific port. The dimmed text box activates Listener IPSounds Text ReplacementsSelect Play sound Lamp Sounds Phone number dialog box Key TypeLanguage AboutPersonal Call Recording Select Allow this application to record calls USB HeadsetSelect Launch the Personal Call Recorder application Selecting the headset Setting external lamp controlsManual Override Priority Headset DisconnectActive Call Message WaitingConfiguring Smart Functions Using the backlightControl groups Accessibility InterfaceDisplay Navigating Control Groups and Menu Commands Accessibility Interface MenuNavigating Menu Commands Using hot keysSetting your language Setting CS1000 Directory user preferencesClick Services Select Call Timer On Setting the date and timeEnabling the Call Timer Setting Call Log optionsSelect Incoming calls Select New call indication Logging all/unanswered incoming callsNew call indication Select Incoming callsPreferred name match Area code setupName display format Using Password AdministrationSelect last name, first name or first name, last name Select Change Protection mode Enabling Password ProtectionEnable Pwd Protection Disable Pwd Protection Select New Password Changing your personal passwordSetting CS1000 Directory user preferences Communication server is unreachable Troubleshooting IP SoftphoneConnectivity problems SymptomPotential causes Connection is reinitializingAction Authorization failed Service denied Broken or choppy speech Audio problemsBasic audio operation One-way audioOther applications Windows transition effectsSelect Start Control Panel Display Clear Use transition effects for menus and tool tipsWindows sound plays from the headset Advanced audio problems due to network performanceSelect Properties Reset conditionsUSB Headset problems Headset not functioningClick Device Manager USB Headset Adapter features appear dimmedCannot hear audio through headset Directory problemsSound still comes out of my computer speakers 104 Index 106 Wide Area Network WAN, 13 Windows Address Book directory Index 108 Page Copyright 2007 Nortel Networks. All rights reserved
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2050 specifications

Nortel Networks, once a leading telecommunications equipment manufacturer, has certainly evolved into an emblem of resilience and innovation by the year 2050. The company has pivoted towards a modernized technology landscape, embodying cutting-edge advancements primarily in the areas of 5G connectivity, artificial intelligence, and sustainable networking solutions.

One of the most significant features of Nortel Networks in 2050 is its state-of-the-art 5G infrastructure. The global demand for high-speed connectivity has propelled Nortel to develop revolutionary network technologies that support ultra-reliable, low-latency communication. The introduction of network slicing allows customers to access tailored connectivity experiences, optimizing their network usage for various applications from healthcare to smart city initiatives.

Complementing its 5G advancements, Nortel’s AI-driven analytics platform stands out prominently. With its ability to monitor network traffic in real-time, Nortel’s AI solutions empower businesses to make data-driven decisions, enhance user experiences, and predict maintenance issues before they escalate. This proactive approach to network management reduces downtime and increases operational efficiency, setting a new efficiency standard in the industry.

Nortel has also taken significant strides in sustainable networking technologies. By utilizing advanced green technologies, like energy-efficient hardware and renewable energy sources, Nortel is committed to minimizing its carbon footprint. The company’s innovations in energy harvesting and power management have led to reduced operational costs and a commitment to corporate responsibility that resonates with environmentally conscious consumers.

Enhanced security protocols have also characterized Nortel Networks 2050. With the growing digital landscape comes an increasing risk of cyber threats. Nortel has developed multi-layered security frameworks that leverage AI and machine learning to identify and neutralize potential threats dynamically, ensuring network integrity and user privacy.

Collaboration remains at the heart of Nortel’s strategy in 2050. By fostering partnerships with global tech leaders, startups, and academic institutions, Nortel is spearheading advancements in Quantum Networking, paving the way for future-ready communication systems.

In summary, Nortel Networks 2050 exemplifies a forward-thinking organization, leading with innovations in 5G technology, AI analytics, sustainability, security, and collaboration, thereby repositioning itself as a vital player in the next generation of telecommunications.
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