Nortel Networks
2050
manual
Wide Area Network WAN, 13 Windows Address Book directory
Troubleshooting
Install
Password
Restoring defaults
Enabling the Call Timer
Configuring Smart Functions
Audio problems
Resetting the connection
Accessibility Interface
Area code setup
Page 107
Index
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Wide Area Network (WAN), 13 Windows Address Book directory, 40
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Contents
IP Softphone
Page
Revision history
Revision history
Contents
Managing contacts from the CS 1000 Directory
Installing and setting up the IP Softphone 2050
Managing contacts from the Local Directory
IP Softphone 2050 macros
IP Softphone 2050 menu commands
Managing IP Softphone 2050 calls
IP Softphone 2050 USB Headset Adapter
Opening the Settings window Using the Settings window
IP Softphone 2050 Settings
Accessibility Interface
Troubleshooting the IP Softphone 2050
Setting CS1000 Directory user preferences
105
Contents
IP Softphone 2050 overview
Features
Components
System tray icon and menu
Settings window
Call Control window
Local Directory window
I2050.exe application
Select Nortel IP Softphone 2050 IP Softphone
Accessibility Interface
Select File Settings Skin Select Accessibility Interface
IP Softphone Call Control window
Call Control Window-1140
Call Control window
Call Control Window-Compact skin silver
Accessibility Interface
IP Softphone 2050 components and functions Part 1
Call Control window elements and functions
IP Softphone 2050 components and functions Part 2
Select Hot Keys
Hot keys
Adding a hot key
IP Softphone 2050 components and functions Part 3
Removing a Hot Key
System tray icon and menu
On the Call Control window, select View Local Directory
IP Softphone 2050 Directories
Local Directory
Opening a Local Directory from the Call Control window
On the menu, select View Local Directory
CS 1000 Directory
Personal Directory
Redial List
Callers List
Using Password Administration on
Opening CS 1000 Directory features
Password Administration
Application Server Administration
Supported operating systems
Installing and setting up the IP Softphone
System requirements
Nortel USB Audio Kit
Installing the IP Softphone
Installing the USB Headset Kit
Adding contacts to a Local Directory
Managing contacts from the Local Directory
Select File Properties
Editing contacts in the Local Directory
Select Edit Find Contact
Deleting contacts from the Local Directory
Finding contacts in the Local Directory
Select Edit Delete
Click Find Now
Filtering a Local Directory
Dialing from the Local Directory
Dialing from the Callers List in the Local Directory
Select Keys Features Redial List
Select Keys Features Callers List
Dialing from the Redial List in the Local Directory
Select Rename Group
Managing Groups in the Shortcut Bar
Select Add New Group
Select Remove Group
Select File Properties Click Properties
Using the Properties dialog box
Select Edit New Contact
Properties Details tab
Properties Settings tab
Linking to external directories
Properties General tab
Linking to the Ldap directory
Linking to Outlook
Adding external contacts to the Local Directory
Linking to Windows Address Book directory
Managing contacts from the Local Directory
Select Personal Directory Add. a text editor starts
Managing contacts from the CS 1000 Directory
Adding contacts to the Personal Directory
Making temporary edits to contacts
Editing CS 1000 Directory contacts
Dialing from the Personal Directory
Deleting CS 1000 Directory contacts
Finding CS 1000 Directory contacts
Select Callers List
Dialing from the Redial List
Dialing from the Callers List
Select Redial List
Select Keys Answer
Managing IP Softphone 2050 calls
Making telephone calls
Answering telephone calls
Hanging up telephone calls
Holding and retrieving telephone calls
Functions menu on
IP Softphone 2050. See Installing the USB Headset Kit on
IP Softphone 2050 USB Headset Adapter
Overview
Click on File Settings USB Headset,
Hanging up calls with the USB Headset Adapter
Adjusting the volume with the USB Headset Adapter
Answering calls with the USB Headset Adapter
Muting a call
Using the Smart Functions menu
Custom Functions for Smart Functions menu
Click Configure Smart Functions
Customizing the Smart Functions menu
IP Softphone 2050 USB Headset Adapter
IP Softphone 2050 USB Headset Adapter
Click New Macro
IP Softphone 2050 macros
About macros with the IP Softphone
Entering a macro
From the Call Control window, select Keys Macros
Deleting a macro
Playing a macro
Using the File menu
IP Softphone 2050 menu commands
Call Control window menu command
Using the Keys menu
Using the Edit menu
Using the Help menu
Using the View menu
Select File Settings
IP Softphone 2050 Settings
Opening the Settings window
Using the Settings window
Removing profiles
Profiles
Creating new profiles
Click Modify Name
Modifying profile names
Selecting profiles
Exporting profiles
Importing profiles
Using Dhcp
Server
Restoring defaults
Using IP addresses and DNS names
Skin
Resetting the connection
Audio
Macros
Handsfree/Ringing/Paging Device
Sound Devices
Headset or handset device
MAC addresses
Hardware ID
Overriding communication server values
Using NetEQ Global IP Sound
Advanced Audio
Selecting MAC addresses
Early Packet and Late Packet Resync
Jitter
Highwater Mark
Select Use a specific port. The dimmed text box activates
Listener IP
Select Play sound
Text Replacements
Sounds
Lamp Sounds
Phone number dialog box
Key Type
Personal Call Recording
About
Language
Select Launch the Personal Call Recorder application
USB Headset
Select Allow this application to record calls
Manual Override
Setting external lamp controls
Selecting the headset
Priority
Headset Disconnect
Active Call
Message Waiting
Configuring Smart Functions
Using the backlight
Display
Accessibility Interface
Control groups
Navigating Control Groups and Menu Commands
Accessibility Interface Menu
Navigating Menu Commands
Using hot keys
Click Services
Setting CS1000 Directory user preferences
Setting your language
Select Call Timer On
Setting the date and time
Enabling the Call Timer
Setting Call Log options
Select Incoming calls Select New call indication
Logging all/unanswered incoming calls
New call indication
Select Incoming calls
Preferred name match
Area code setup
Select last name, first name or first name, last name
Using Password Administration
Name display format
Enable Pwd Protection Disable Pwd Protection
Enabling Password Protection
Select Change Protection mode
Select New Password
Changing your personal password
Setting CS1000 Directory user preferences
Communication server is unreachable
Troubleshooting IP Softphone
Connectivity problems
Symptom
Action
Connection is reinitializing
Potential causes
Authorization failed
Service denied
Broken or choppy speech
Audio problems
Basic audio operation
One-way audio
Other applications
Windows transition effects
Select Start Control Panel Display
Clear Use transition effects for menus and tool tips
Windows sound plays from the headset
Advanced audio problems due to network performance
Select Properties
Reset conditions
USB Headset problems
Headset not functioning
Click Device Manager
USB Headset Adapter features appear dimmed
Sound still comes out of my computer speakers
Directory problems
Cannot hear audio through headset
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Index
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Wide Area Network WAN, 13 Windows Address Book directory
Index 108
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Copyright 2007 Nortel Networks. All rights reserved
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