Nortel Networks 2050 manual Call Control window elements and functions

Page 20

IP Softphone 2050 Call Control window

Call Control window elements and functions

Table 1 describes the elements and functions of the Call Control window.

Table 1: IP Softphone 2050 components and functions (Part 1 of 3)

Element

Function

 

 

Primary display

To provide call information (such as Caller ID)

 

and instructions for using certain soft key

 

features.

 

When idling, the telephone displays only the date

 

and time.

 

 

Soft keys

To access server-definable features, such as

 

Transfer (for connecting calls to other people),

 

Conference (for group calls), and so on.

 

To select a feature, click one of the four available

 

soft-labelled soft keys, and then follow the

 

instructions on the display.

 

Available soft key features vary, depending on:

 

• Your current task: the features available at

 

any time depend on your current call activity.

 

• Server support: IP Softphone 2050

 

functionality depends on communication

 

server configuration.

 

Note: To view additional features, click the

 

More soft key.

 

 

Copy

To copy contact information from CS 1000

 

Directory features.

 

 

Quit

To quit a network service or feature.

 

 

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Contents IP Softphone Page Revision history Revision history Contents Managing contacts from the CS 1000 Directory Installing and setting up the IP Softphone 2050Managing contacts from the Local Directory IP Softphone 2050 menu commands Managing IP Softphone 2050 callsIP Softphone 2050 USB Headset Adapter IP Softphone 2050 macrosIP Softphone 2050 Settings Opening the Settings window Using the Settings windowAccessibility Interface Setting CS1000 Directory user preferences Troubleshooting the IP Softphone 2050105 Contents Features IP Softphone 2050 overviewComponents Settings window Call Control windowLocal Directory window System tray icon and menuI2050.exe application Accessibility Interface Select File Settings Skin Select Accessibility Interface IP Softphone Call Control window Select Nortel IP Softphone 2050 IP SoftphoneCall Control window Call Control Window-1140Accessibility Interface Call Control Window-Compact skin silverCall Control window elements and functions IP Softphone 2050 components and functions Part 1IP Softphone 2050 components and functions Part 2 Hot keys Adding a hot keyIP Softphone 2050 components and functions Part 3 Select Hot KeysRemoving a Hot Key System tray icon and menu IP Softphone 2050 Directories Local DirectoryOpening a Local Directory from the Call Control window On the Call Control window, select View Local DirectoryOn the menu, select View Local Directory CS 1000 DirectoryPersonal Directory Callers List Redial ListOpening CS 1000 Directory features Password AdministrationApplication Server Administration Using Password Administration onSupported operating systems Installing and setting up the IP SoftphoneSystem requirements Installing the IP Softphone Nortel USB Audio KitInstalling the USB Headset Kit Managing contacts from the Local Directory Adding contacts to a Local DirectoryEditing contacts in the Local Directory Select File PropertiesDeleting contacts from the Local Directory Finding contacts in the Local DirectorySelect Edit Delete Select Edit Find ContactClick Find Now Filtering a Local DirectoryDialing from the Local Directory Select Keys Features Redial List Select Keys Features Callers ListDialing from the Redial List in the Local Directory Dialing from the Callers List in the Local DirectoryManaging Groups in the Shortcut Bar Select Add New GroupSelect Remove Group Select Rename GroupSelect File Properties Click Properties Using the Properties dialog boxSelect Edit New Contact Properties Settings tab Linking to external directoriesProperties General tab Properties Details tabLinking to the Ldap directory Linking to Outlook Linking to Windows Address Book directory Adding external contacts to the Local DirectoryManaging contacts from the Local Directory Select Personal Directory Add. a text editor starts Managing contacts from the CS 1000 DirectoryAdding contacts to the Personal Directory Editing CS 1000 Directory contacts Making temporary edits to contactsDialing from the Personal Directory Deleting CS 1000 Directory contactsFinding CS 1000 Directory contacts Dialing from the Redial List Dialing from the Callers ListSelect Redial List Select Callers ListManaging IP Softphone 2050 calls Making telephone callsAnswering telephone calls Select Keys AnswerHolding and retrieving telephone calls Hanging up telephone callsIP Softphone 2050. See Installing the USB Headset Kit on IP Softphone 2050 USB Headset AdapterOverview Functions menu onClick on File Settings USB Headset, Hanging up calls with the USB Headset Adapter Adjusting the volume with the USB Headset AdapterAnswering calls with the USB Headset Adapter Using the Smart Functions menu Muting a callCustom Functions for Smart Functions menu Click Configure Smart FunctionsCustomizing the Smart Functions menu IP Softphone 2050 USB Headset Adapter IP Softphone 2050 USB Headset Adapter IP Softphone 2050 macros About macros with the IP SoftphoneEntering a macro Click New MacroFrom the Call Control window, select Keys Macros Deleting a macroPlaying a macro Using the File menu IP Softphone 2050 menu commandsCall Control window menu command Using the Edit menu Using the Keys menuUsing the View menu Using the Help menuSelect File Settings IP Softphone 2050 SettingsOpening the Settings window Using the Settings window Removing profiles ProfilesCreating new profiles Modifying profile names Selecting profilesExporting profiles Click Modify NameImporting profiles Using DhcpServer Using IP addresses and DNS names Restoring defaultsResetting the connection SkinMacros AudioHandsfree/Ringing/Paging Device Sound DevicesHeadset or handset device Hardware ID MAC addressesUsing NetEQ Global IP Sound Advanced AudioSelecting MAC addresses Overriding communication server valuesEarly Packet and Late Packet Resync JitterHighwater Mark Listener IP Select Use a specific port. The dimmed text box activatesSelect Play sound Text ReplacementsSounds Lamp Sounds Key Type Phone number dialog boxPersonal Call Recording AboutLanguage Select Launch the Personal Call Recorder application USB HeadsetSelect Allow this application to record calls Manual Override Setting external lamp controlsSelecting the headset Headset Disconnect Active CallMessage Waiting PriorityUsing the backlight Configuring Smart FunctionsDisplay Accessibility InterfaceControl groups Accessibility Interface Menu Navigating Control Groups and Menu CommandsUsing hot keys Navigating Menu CommandsClick Services Setting CS1000 Directory user preferencesSetting your language Setting the date and time Enabling the Call TimerSetting Call Log options Select Call Timer OnLogging all/unanswered incoming calls New call indicationSelect Incoming calls Select Incoming calls Select New call indicationArea code setup Preferred name matchSelect last name, first name or first name, last name Using Password AdministrationName display format Enable Pwd Protection Disable Pwd Protection Enabling Password ProtectionSelect Change Protection mode Changing your personal password Select New PasswordSetting CS1000 Directory user preferences Troubleshooting IP Softphone Connectivity problemsSymptom Communication server is unreachableAction Connection is reinitializingPotential causes Authorization failed Service denied Audio problems Basic audio operationOne-way audio Broken or choppy speechWindows transition effects Select Start Control Panel DisplayClear Use transition effects for menus and tool tips Other applicationsAdvanced audio problems due to network performance Windows sound plays from the headsetReset conditions USB Headset problemsHeadset not functioning Select PropertiesUSB Headset Adapter features appear dimmed Click Device ManagerSound still comes out of my computer speakers Directory problemsCannot hear audio through headset 104 Index 106 Wide Area Network WAN, 13 Windows Address Book directory Index 108 Page Copyright 2007 Nortel Networks. All rights reserved
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