Nortel Networks 2050 manual 105

Page 11

Contents

Cannot hear audio through headset . . . . . . . . . . . . . . . . 103 Sound still comes out of my computer speakers . . . . . . 103

Directory problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Index

105

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Image 11

Contents IP Softphone Page Revision history Revision history Contents Managing contacts from the CS 1000 Directory Installing and setting up the IP Softphone 2050Managing contacts from the Local Directory IP Softphone 2050 macros IP Softphone 2050 menu commandsManaging IP Softphone 2050 calls IP Softphone 2050 USB Headset Adapter Opening the Settings window Using the Settings window IP Softphone 2050 SettingsAccessibility Interface Troubleshooting the IP Softphone 2050 Setting CS1000 Directory user preferences105 Contents IP Softphone 2050 overview FeaturesComponents System tray icon and menu Settings windowCall Control window Local Directory windowI2050.exe application Select Nortel IP Softphone 2050 IP Softphone Accessibility InterfaceSelect File Settings Skin Select Accessibility Interface IP Softphone Call Control windowCall Control Window-1140 Call Control windowCall Control Window-Compact skin silver Accessibility InterfaceIP Softphone 2050 components and functions Part 1 Call Control window elements and functionsIP Softphone 2050 components and functions Part 2 Select Hot Keys Hot keysAdding a hot key IP Softphone 2050 components and functions Part 3Removing a Hot Key System tray icon and menu On the Call Control window, select View Local Directory IP Softphone 2050 DirectoriesLocal Directory Opening a Local Directory from the Call Control windowOn the menu, select View Local Directory CS 1000 DirectoryPersonal Directory Redial List Callers ListUsing Password Administration on Opening CS 1000 Directory featuresPassword Administration Application Server AdministrationSupported operating systems Installing and setting up the IP SoftphoneSystem requirements Nortel USB Audio Kit Installing the IP SoftphoneInstalling the USB Headset Kit Adding contacts to a Local Directory Managing contacts from the Local DirectorySelect File Properties Editing contacts in the Local DirectorySelect Edit Find Contact Deleting contacts from the Local DirectoryFinding contacts in the Local Directory Select Edit DeleteClick Find Now Filtering a Local DirectoryDialing from the Local Directory Dialing from the Callers List in the Local Directory Select Keys Features Redial ListSelect Keys Features Callers List Dialing from the Redial List in the Local DirectorySelect Rename Group Managing Groups in the Shortcut BarSelect Add New Group Select Remove GroupSelect File Properties Click Properties Using the Properties dialog boxSelect Edit New Contact Properties Details tab Properties Settings tabLinking to external directories Properties General tabLinking to the Ldap directory Linking to Outlook Adding external contacts to the Local Directory Linking to Windows Address Book directoryManaging contacts from the Local Directory Select Personal Directory Add. a text editor starts Managing contacts from the CS 1000 DirectoryAdding contacts to the Personal Directory Making temporary edits to contacts Editing CS 1000 Directory contactsDialing from the Personal Directory Deleting CS 1000 Directory contactsFinding CS 1000 Directory contacts Select Callers List Dialing from the Redial ListDialing from the Callers List Select Redial ListSelect Keys Answer Managing IP Softphone 2050 callsMaking telephone calls Answering telephone callsHanging up telephone calls Holding and retrieving telephone callsFunctions menu on IP Softphone 2050. See Installing the USB Headset Kit onIP Softphone 2050 USB Headset Adapter OverviewClick on File Settings USB Headset, Hanging up calls with the USB Headset Adapter Adjusting the volume with the USB Headset AdapterAnswering calls with the USB Headset Adapter Muting a call Using the Smart Functions menuCustom Functions for Smart Functions menu Click Configure Smart FunctionsCustomizing the Smart Functions menu IP Softphone 2050 USB Headset Adapter IP Softphone 2050 USB Headset Adapter Click New Macro IP Softphone 2050 macrosAbout macros with the IP Softphone Entering a macroFrom the Call Control window, select Keys Macros Deleting a macroPlaying a macro Using the File menu IP Softphone 2050 menu commandsCall Control window menu command Using the Keys menu Using the Edit menuUsing the Help menu Using the View menuSelect File Settings IP Softphone 2050 SettingsOpening the Settings window Using the Settings window Removing profiles ProfilesCreating new profiles Click Modify Name Modifying profile namesSelecting profiles Exporting profilesImporting profiles Using DhcpServer Restoring defaults Using IP addresses and DNS namesSkin Resetting the connectionAudio MacrosHandsfree/Ringing/Paging Device Sound DevicesHeadset or handset device MAC addresses Hardware IDOverriding communication server values Using NetEQ Global IP SoundAdvanced Audio Selecting MAC addressesEarly Packet and Late Packet Resync JitterHighwater Mark Select Use a specific port. The dimmed text box activates Listener IPSelect Play sound Text ReplacementsSounds Lamp Sounds Phone number dialog box Key TypePersonal Call Recording AboutLanguage Select Launch the Personal Call Recorder application USB HeadsetSelect Allow this application to record calls Manual Override Setting external lamp controlsSelecting the headset Priority Headset DisconnectActive Call Message WaitingConfiguring Smart Functions Using the backlightDisplay Accessibility InterfaceControl groups Navigating Control Groups and Menu Commands Accessibility Interface MenuNavigating Menu Commands Using hot keysClick Services Setting CS1000 Directory user preferencesSetting your language Select Call Timer On Setting the date and timeEnabling the Call Timer Setting Call Log optionsSelect Incoming calls Select New call indication Logging all/unanswered incoming callsNew call indication Select Incoming callsPreferred name match Area code setupSelect last name, first name or first name, last name Using Password AdministrationName display format Enable Pwd Protection Disable Pwd Protection Enabling Password ProtectionSelect Change Protection mode Select New Password Changing your personal passwordSetting CS1000 Directory user preferences Communication server is unreachable Troubleshooting IP SoftphoneConnectivity problems SymptomAction Connection is reinitializingPotential causes Authorization failed Service denied Broken or choppy speech Audio problemsBasic audio operation One-way audioOther applications Windows transition effectsSelect Start Control Panel Display Clear Use transition effects for menus and tool tipsWindows sound plays from the headset Advanced audio problems due to network performanceSelect Properties Reset conditionsUSB Headset problems Headset not functioningClick Device Manager USB Headset Adapter features appear dimmedSound still comes out of my computer speakers Directory problemsCannot hear audio through headset 104 Index 106 Wide Area Network WAN, 13 Windows Address Book directory Index 108 Page Copyright 2007 Nortel Networks. All rights reserved

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