Nortel Networks manual IP Softphone 2050 USB Headset Adapter, Overview, Functions menu on

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IP Softphone 2050 USB Headset Adapter

IP Softphone 2050 USB Headset Adapter

You must install a Nortel USB Audio kit before using the

IP Softphone 2050. See “Installing the USB Headset Kit” on page 31.

Overview

The features of the USB Headset Adapter are described in Table 2.

Table 2: USB Headset Adapter elements and functions (Part 1 of 2)

Element	Function

Message Waiting	The red Message Waiting light is located at the
light	top of the USB Headset Adapter.
	The light illuminates when you have voicemail
	messages waiting.
	The light flashes when a call is ringing on the
	IP Softphone 2050.

Maximize button	Press the Maximize button to maximize or
	minimize the IP Softphone 2050.
	If the IP Softphone 2050 is minimized, press this
	button to maximize the IP Softphone 2050
	window.
	If the IP Softphone 2050 is maximized but behind
	another window, press this button to bring the
	IP Softphone 2050 to the foreground.
	If the IP Softphone 2050 is maximized, press this
	button to minimize the IP Softphone 2050.

Smart Functions	Available on the desktop adapter only. Press this
button	button to access the Smart Functions menu. For
	more information, see “Using the Smart
	Functions menu” on page 53.

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Contents IP Softphone Page Revision history Revision history Contents Managing contacts from the CS 1000 Directory Installing and setting up the IP Softphone 2050Managing contacts from the Local Directory IP Softphone 2050 USB Headset Adapter IP Softphone 2050 menu commandsManaging IP Softphone 2050 calls IP Softphone 2050 macrosIP Softphone 2050 Settings Opening the Settings window Using the Settings windowAccessibility Interface Setting CS1000 Directory user preferences Troubleshooting the IP Softphone 2050105 Contents Features IP Softphone 2050 overviewComponents Local Directory window Settings windowCall Control window System tray icon and menuI2050.exe application IP Softphone Call Control window Accessibility InterfaceSelect File Settings Skin Select Accessibility Interface Select Nortel IP Softphone 2050 IP SoftphoneCall Control window Call Control Window-1140Accessibility Interface Call Control Window-Compact skin silverCall Control window elements and functions IP Softphone 2050 components and functions Part 1IP Softphone 2050 components and functions Part 2 IP Softphone 2050 components and functions Part 3 Hot keysAdding a hot key Select Hot KeysRemoving a Hot Key System tray icon and menu Opening a Local Directory from the Call Control window IP Softphone 2050 DirectoriesLocal Directory On the Call Control window, select View Local DirectoryOn the menu, select View Local Directory CS 1000 DirectoryPersonal Directory Callers List Redial ListApplication Server Administration Opening CS 1000 Directory featuresPassword Administration Using Password Administration onSupported operating systems Installing and setting up the IP SoftphoneSystem requirements Installing the IP Softphone Nortel USB Audio KitInstalling the USB Headset Kit Managing contacts from the Local Directory Adding contacts to a Local DirectoryEditing contacts in the Local Directory Select File PropertiesSelect Edit Delete Deleting contacts from the Local DirectoryFinding contacts in the Local Directory Select Edit Find ContactClick Find Now Filtering a Local DirectoryDialing from the Local Directory Dialing from the Redial List in the Local Directory Select Keys Features Redial ListSelect Keys Features Callers List Dialing from the Callers List in the Local DirectorySelect Remove Group Managing Groups in the Shortcut BarSelect Add New Group Select Rename GroupSelect File Properties Click Properties Using the Properties dialog boxSelect Edit New Contact Properties General tab Properties Settings tabLinking to external directories Properties Details tabLinking to the Ldap directory Linking to Outlook Linking to Windows Address Book directory Adding external contacts to the Local DirectoryManaging contacts from the Local Directory Select Personal Directory Add. a text editor starts Managing contacts from the CS 1000 DirectoryAdding contacts to the Personal Directory Editing CS 1000 Directory contacts Making temporary edits to contactsDialing from the Personal Directory Deleting CS 1000 Directory contactsFinding CS 1000 Directory contacts Select Redial List Dialing from the Redial List Dialing from the Callers List Select Callers ListAnswering telephone calls Managing IP Softphone 2050 callsMaking telephone calls Select Keys AnswerHolding and retrieving telephone calls Hanging up telephone callsOverview IP Softphone 2050. See Installing the USB Headset Kit onIP Softphone 2050 USB Headset Adapter Functions menu onClick on File Settings USB Headset, Hanging up calls with the USB Headset Adapter Adjusting the volume with the USB Headset AdapterAnswering calls with the USB Headset Adapter Using the Smart Functions menu Muting a callCustom Functions for Smart Functions menu Click Configure Smart FunctionsCustomizing the Smart Functions menu IP Softphone 2050 USB Headset Adapter IP Softphone 2050 USB Headset Adapter Entering a macro IP Softphone 2050 macrosAbout macros with the IP Softphone Click New MacroFrom the Call Control window, select Keys Macros Deleting a macroPlaying a macro Using the File menu IP Softphone 2050 menu commandsCall Control window menu command Using the Edit menu Using the Keys menuUsing the View menu Using the Help menuSelect File Settings IP Softphone 2050 SettingsOpening the Settings window Using the Settings window Removing profiles ProfilesCreating new profiles Exporting profiles Modifying profile namesSelecting profiles Click Modify NameImporting profiles Using DhcpServer Using IP addresses and DNS names Restoring defaultsResetting the connection SkinMacros AudioHandsfree/Ringing/Paging Device Sound DevicesHeadset or handset device Hardware ID MAC addressesSelecting MAC addresses Using NetEQ Global IP SoundAdvanced Audio Overriding communication server valuesEarly Packet and Late Packet Resync JitterHighwater Mark Listener IP Select Use a specific port. The dimmed text box activatesSelect Play sound Text ReplacementsSounds Lamp Sounds Key Type Phone number dialog boxPersonal Call Recording AboutLanguage Select Launch the Personal Call Recorder application USB HeadsetSelect Allow this application to record calls Manual Override Setting external lamp controlsSelecting the headset Message Waiting Headset DisconnectActive Call PriorityUsing the backlight Configuring Smart FunctionsDisplay Accessibility InterfaceControl groups Accessibility Interface Menu Navigating Control Groups and Menu CommandsUsing hot keys Navigating Menu CommandsClick Services Setting CS1000 Directory user preferencesSetting your language Setting Call Log options Setting the date and timeEnabling the Call Timer Select Call Timer OnSelect Incoming calls Logging all/unanswered incoming callsNew call indication Select Incoming calls Select New call indicationArea code setup Preferred name matchSelect last name, first name or first name, last name Using Password AdministrationName display format Enable Pwd Protection Disable Pwd Protection Enabling Password ProtectionSelect Change Protection mode Changing your personal password Select New PasswordSetting CS1000 Directory user preferences Symptom Troubleshooting IP SoftphoneConnectivity problems Communication server is unreachableAction Connection is reinitializingPotential causes Authorization failed Service denied One-way audio Audio problemsBasic audio operation Broken or choppy speechClear Use transition effects for menus and tool tips Windows transition effectsSelect Start Control Panel Display Other applicationsAdvanced audio problems due to network performance Windows sound plays from the headsetHeadset not functioning Reset conditionsUSB Headset problems Select PropertiesUSB Headset Adapter features appear dimmed Click Device ManagerSound still comes out of my computer speakers Directory problemsCannot hear audio through headset 104 Index 106 Wide Area Network WAN, 13 Windows Address Book directory Index 108 Page Copyright 2007 Nortel Networks. All rights reserved

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