Nortel Networks 2050 manual Using IP addresses and DNS names, Restoring defaults

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IP Softphone 2050 Settings

To use the Automatic (DHCP) method:

1.Select the Automatic (DHCP) check box.

2.From the Server list, select your server. You can choose from the Primary, Secondary, or Application (XAS) servers.

Note 1: Primary and Secondary servers are assigned by DHCP.

Note 2: XAS support is reserved for future use.

Using IP addresses and DNS names

If your communications server does not support DHCP, then you must assign an IP address or DNS name manually.

To assign a manual IP address or DNS name, you must have the following information about your communications server:

•IP address or DNS name

•Port number

•Server type

To assign an IP address or DNS name:

1.From the Server list, select the server you want to configure: Primary or Secondary.

2.Select IP and enter the IP address, or select Name and enter the DNS name.

3.From the Type list, select your server type.

The default port number shows in the Port text box.

4.If your server port number is different from the default number, enter the correct number in the Port text box.

Note: Symposium call center agents must select the Symposium check box.

Restoring defaults

To restore the settings dialog to its default settings, click Restore Defaults.

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Contents IP Softphone Page Revision history Revision history Contents Managing contacts from the Local Directory Installing and setting up the IP Softphone 2050Managing contacts from the CS 1000 Directory IP Softphone 2050 macros IP Softphone 2050 menu commandsManaging IP Softphone 2050 calls IP Softphone 2050 USB Headset AdapterOpening the Settings window Using the Settings window IP Softphone 2050 SettingsAccessibility Interface Troubleshooting the IP Softphone 2050 Setting CS1000 Directory user preferences105 Contents IP Softphone 2050 overview FeaturesComponents System tray icon and menu Settings windowCall Control window Local Directory windowI2050.exe application Select Nortel IP Softphone 2050 IP Softphone Accessibility InterfaceSelect File Settings Skin Select Accessibility Interface IP Softphone Call Control windowCall Control Window-1140 Call Control windowCall Control Window-Compact skin silver Accessibility InterfaceIP Softphone 2050 components and functions Part 1 Call Control window elements and functionsIP Softphone 2050 components and functions Part 2 Select Hot Keys Hot keysAdding a hot key IP Softphone 2050 components and functions Part 3Removing a Hot Key System tray icon and menu On the Call Control window, select View Local Directory IP Softphone 2050 DirectoriesLocal Directory Opening a Local Directory from the Call Control windowPersonal Directory CS 1000 DirectoryOn the menu, select View Local Directory Redial List Callers ListUsing Password Administration on Opening CS 1000 Directory featuresPassword Administration Application Server AdministrationSystem requirements Installing and setting up the IP SoftphoneSupported operating systems Nortel USB Audio Kit Installing the IP SoftphoneInstalling the USB Headset Kit Adding contacts to a Local Directory Managing contacts from the Local DirectorySelect File Properties Editing contacts in the Local DirectorySelect Edit Find Contact Deleting contacts from the Local DirectoryFinding contacts in the Local Directory Select Edit DeleteDialing from the Local Directory Filtering a Local DirectoryClick Find Now Dialing from the Callers List in the Local Directory Select Keys Features Redial ListSelect Keys Features Callers List Dialing from the Redial List in the Local DirectorySelect Rename Group Managing Groups in the Shortcut BarSelect Add New Group Select Remove GroupSelect Edit New Contact Using the Properties dialog boxSelect File Properties Click Properties Properties Details tab Properties Settings tabLinking to external directories Properties General tabLinking to the Ldap directory Linking to Outlook Adding external contacts to the Local Directory Linking to Windows Address Book directoryManaging contacts from the Local Directory Adding contacts to the Personal Directory Managing contacts from the CS 1000 DirectorySelect Personal Directory Add. a text editor starts Making temporary edits to contacts Editing CS 1000 Directory contactsFinding CS 1000 Directory contacts Deleting CS 1000 Directory contactsDialing from the Personal Directory Select Callers List Dialing from the Redial ListDialing from the Callers List Select Redial ListSelect Keys Answer Managing IP Softphone 2050 callsMaking telephone calls Answering telephone callsHanging up telephone calls Holding and retrieving telephone callsFunctions menu on IP Softphone 2050. See Installing the USB Headset Kit onIP Softphone 2050 USB Headset Adapter OverviewClick on File Settings USB Headset, Answering calls with the USB Headset Adapter Adjusting the volume with the USB Headset AdapterHanging up calls with the USB Headset Adapter Muting a call Using the Smart Functions menuCustomizing the Smart Functions menu Click Configure Smart FunctionsCustom Functions for Smart Functions menu IP Softphone 2050 USB Headset Adapter IP Softphone 2050 USB Headset Adapter Click New Macro IP Softphone 2050 macrosAbout macros with the IP Softphone Entering a macroPlaying a macro Deleting a macroFrom the Call Control window, select Keys Macros Call Control window menu command IP Softphone 2050 menu commandsUsing the File menu Using the Keys menu Using the Edit menuUsing the Help menu Using the View menuOpening the Settings window IP Softphone 2050 SettingsSelect File Settings Using the Settings window Creating new profiles Profiles Removing profiles Click Modify Name Modifying profile namesSelecting profiles Exporting profilesServer Using DhcpImporting profiles Restoring defaults Using IP addresses and DNS namesSkin Resetting the connectionAudio MacrosHeadset or handset device Sound DevicesHandsfree/Ringing/Paging Device MAC addresses Hardware IDOverriding communication server values Using NetEQ Global IP SoundAdvanced Audio Selecting MAC addressesHighwater Mark JitterEarly Packet and Late Packet Resync Select Use a specific port. The dimmed text box activates Listener IPSounds Text ReplacementsSelect Play sound Lamp Sounds Phone number dialog box Key TypeLanguage AboutPersonal Call Recording Select Allow this application to record calls USB HeadsetSelect Launch the Personal Call Recorder application Selecting the headset Setting external lamp controlsManual Override Priority Headset DisconnectActive Call Message WaitingConfiguring Smart Functions Using the backlightControl groups Accessibility InterfaceDisplay Navigating Control Groups and Menu Commands Accessibility Interface MenuNavigating Menu Commands Using hot keysSetting your language Setting CS1000 Directory user preferencesClick Services Select Call Timer On Setting the date and timeEnabling the Call Timer Setting Call Log optionsSelect Incoming calls Select New call indication Logging all/unanswered incoming callsNew call indication Select Incoming callsPreferred name match Area code setupName display format Using Password AdministrationSelect last name, first name or first name, last name Select Change Protection mode Enabling Password ProtectionEnable Pwd Protection Disable Pwd Protection Select New Password Changing your personal passwordSetting CS1000 Directory user preferences Communication server is unreachable Troubleshooting IP SoftphoneConnectivity problems SymptomPotential causes Connection is reinitializingAction Authorization failed Service denied Broken or choppy speech Audio problemsBasic audio operation One-way audioOther applications Windows transition effectsSelect Start Control Panel Display Clear Use transition effects for menus and tool tipsWindows sound plays from the headset Advanced audio problems due to network performanceSelect Properties Reset conditionsUSB Headset problems Headset not functioningClick Device Manager USB Headset Adapter features appear dimmedCannot hear audio through headset Directory problemsSound still comes out of my computer speakers 104 Index 106 Wide Area Network WAN, 13 Windows Address Book directory Index 108 Page Copyright 2007 Nortel Networks. All rights reserved

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