Nortel Networks
2050
manual
Troubleshooting
Install
Password
Restoring defaults
Enabling the Call Timer
Configuring Smart Functions
Audio problems
Resetting the connection
Accessibility Interface
Area code setup
Page 2
Page 1
Page 3
Image 2
Page 1
Page 3
Contents
IP Softphone
Page
Revision history
Revision history
Contents
Managing contacts from the CS 1000 Directory
Installing and setting up the IP Softphone 2050
Managing contacts from the Local Directory
IP Softphone 2050 USB Headset Adapter
IP Softphone 2050 menu commands
Managing IP Softphone 2050 calls
IP Softphone 2050 macros
IP Softphone 2050 Settings
Opening the Settings window Using the Settings window
Accessibility Interface
Setting CS1000 Directory user preferences
Troubleshooting the IP Softphone 2050
105
Contents
Features
IP Softphone 2050 overview
Components
Local Directory window
Settings window
Call Control window
System tray icon and menu
I2050.exe application
IP Softphone Call Control window
Accessibility Interface
Select File Settings Skin Select Accessibility Interface
Select Nortel IP Softphone 2050 IP Softphone
Call Control window
Call Control Window-1140
Accessibility Interface
Call Control Window-Compact skin silver
Call Control window elements and functions
IP Softphone 2050 components and functions Part 1
IP Softphone 2050 components and functions Part 2
IP Softphone 2050 components and functions Part 3
Hot keys
Adding a hot key
Select Hot Keys
Removing a Hot Key
System tray icon and menu
Opening a Local Directory from the Call Control window
IP Softphone 2050 Directories
Local Directory
On the Call Control window, select View Local Directory
On the menu, select View Local Directory
CS 1000 Directory
Personal Directory
Callers List
Redial List
Application Server Administration
Opening CS 1000 Directory features
Password Administration
Using Password Administration on
Supported operating systems
Installing and setting up the IP Softphone
System requirements
Installing the IP Softphone
Nortel USB Audio Kit
Installing the USB Headset Kit
Managing contacts from the Local Directory
Adding contacts to a Local Directory
Editing contacts in the Local Directory
Select File Properties
Select Edit Delete
Deleting contacts from the Local Directory
Finding contacts in the Local Directory
Select Edit Find Contact
Click Find Now
Filtering a Local Directory
Dialing from the Local Directory
Dialing from the Redial List in the Local Directory
Select Keys Features Redial List
Select Keys Features Callers List
Dialing from the Callers List in the Local Directory
Select Remove Group
Managing Groups in the Shortcut Bar
Select Add New Group
Select Rename Group
Select File Properties Click Properties
Using the Properties dialog box
Select Edit New Contact
Properties General tab
Properties Settings tab
Linking to external directories
Properties Details tab
Linking to the Ldap directory
Linking to Outlook
Linking to Windows Address Book directory
Adding external contacts to the Local Directory
Managing contacts from the Local Directory
Select Personal Directory Add. a text editor starts
Managing contacts from the CS 1000 Directory
Adding contacts to the Personal Directory
Editing CS 1000 Directory contacts
Making temporary edits to contacts
Dialing from the Personal Directory
Deleting CS 1000 Directory contacts
Finding CS 1000 Directory contacts
Select Redial List
Dialing from the Redial List
Dialing from the Callers List
Select Callers List
Answering telephone calls
Managing IP Softphone 2050 calls
Making telephone calls
Select Keys Answer
Holding and retrieving telephone calls
Hanging up telephone calls
Overview
IP Softphone 2050. See Installing the USB Headset Kit on
IP Softphone 2050 USB Headset Adapter
Functions menu on
Click on File Settings USB Headset,
Hanging up calls with the USB Headset Adapter
Adjusting the volume with the USB Headset Adapter
Answering calls with the USB Headset Adapter
Using the Smart Functions menu
Muting a call
Custom Functions for Smart Functions menu
Click Configure Smart Functions
Customizing the Smart Functions menu
IP Softphone 2050 USB Headset Adapter
IP Softphone 2050 USB Headset Adapter
Entering a macro
IP Softphone 2050 macros
About macros with the IP Softphone
Click New Macro
From the Call Control window, select Keys Macros
Deleting a macro
Playing a macro
Using the File menu
IP Softphone 2050 menu commands
Call Control window menu command
Using the Edit menu
Using the Keys menu
Using the View menu
Using the Help menu
Select File Settings
IP Softphone 2050 Settings
Opening the Settings window
Using the Settings window
Removing profiles
Profiles
Creating new profiles
Exporting profiles
Modifying profile names
Selecting profiles
Click Modify Name
Importing profiles
Using Dhcp
Server
Using IP addresses and DNS names
Restoring defaults
Resetting the connection
Skin
Macros
Audio
Handsfree/Ringing/Paging Device
Sound Devices
Headset or handset device
Hardware ID
MAC addresses
Selecting MAC addresses
Using NetEQ Global IP Sound
Advanced Audio
Overriding communication server values
Early Packet and Late Packet Resync
Jitter
Highwater Mark
Listener IP
Select Use a specific port. The dimmed text box activates
Select Play sound
Text Replacements
Sounds
Lamp Sounds
Key Type
Phone number dialog box
Personal Call Recording
About
Language
Select Launch the Personal Call Recorder application
USB Headset
Select Allow this application to record calls
Manual Override
Setting external lamp controls
Selecting the headset
Message Waiting
Headset Disconnect
Active Call
Priority
Using the backlight
Configuring Smart Functions
Display
Accessibility Interface
Control groups
Accessibility Interface Menu
Navigating Control Groups and Menu Commands
Using hot keys
Navigating Menu Commands
Click Services
Setting CS1000 Directory user preferences
Setting your language
Setting Call Log options
Setting the date and time
Enabling the Call Timer
Select Call Timer On
Select Incoming calls
Logging all/unanswered incoming calls
New call indication
Select Incoming calls Select New call indication
Area code setup
Preferred name match
Select last name, first name or first name, last name
Using Password Administration
Name display format
Enable Pwd Protection Disable Pwd Protection
Enabling Password Protection
Select Change Protection mode
Changing your personal password
Select New Password
Setting CS1000 Directory user preferences
Symptom
Troubleshooting IP Softphone
Connectivity problems
Communication server is unreachable
Action
Connection is reinitializing
Potential causes
Authorization failed
Service denied
One-way audio
Audio problems
Basic audio operation
Broken or choppy speech
Clear Use transition effects for menus and tool tips
Windows transition effects
Select Start Control Panel Display
Other applications
Advanced audio problems due to network performance
Windows sound plays from the headset
Headset not functioning
Reset conditions
USB Headset problems
Select Properties
USB Headset Adapter features appear dimmed
Click Device Manager
Sound still comes out of my computer speakers
Directory problems
Cannot hear audio through headset
104
Index
106
Wide Area Network WAN, 13 Windows Address Book directory
Index 108
Page
Copyright 2007 Nortel Networks. All rights reserved
Related manuals
Manual
76 pages
14.73 Kb
Manual
46 pages
63.93 Kb
Top
Page
Image
Contents