Nortel Networks 2050 manual Editing CS 1000 Directory contacts, Making temporary edits to contacts

Page 45

Managing contacts from the CS 1000 Directory

Note 1: Unlike the Local Directory, CS 1000 Directory features (Personal Directory, Redial List, Callers List) are stored on the Application Server.

Note 2: You can also add contacts to the Personal Directory by copying entries from the Corporate Directory, the Redial List, the Callers List, or other available directory applications. If you are creating multiple entries in the Personal Directory, you can make and edit multiple copies in an existing entry.

Editing CS 1000 Directory contacts

To edit contacts in the Personal Directory:

1.On the Call Control window, click Directory.

2.From the Directory list, select Personal Directory.

3.Search for the desired entry.

4.Highlight the entry.

5.Click Edit and make the changes.

6.Click Done.

Making temporary edits to contacts

Use this option to temporarily edit contacts in the Redial List and the Callers List, and then dial the edited entry. The changes are not retained.

To make temporary edits to contacts:

1.On the Call Control window, click Directory.

2.Select Redial List or Callers List from the Directory list.

3.Search for the desired entry.

4.Highlight the entry.

5.Click Edit and make the changes.

6.To dial the edited entry, click Dial.

45

Image 45
Contents IP Softphone Page Revision history Revision history Contents Installing and setting up the IP Softphone 2050 Managing contacts from the Local DirectoryManaging contacts from the CS 1000 Directory Managing IP Softphone 2050 calls IP Softphone 2050 menu commandsIP Softphone 2050 USB Headset Adapter IP Softphone 2050 macrosOpening the Settings window Using the Settings window IP Softphone 2050 SettingsAccessibility Interface Troubleshooting the IP Softphone 2050 Setting CS1000 Directory user preferences105 Contents IP Softphone 2050 overview FeaturesComponents Call Control window Settings windowLocal Directory window System tray icon and menuI2050.exe application Select File Settings Skin Select Accessibility Interface Accessibility InterfaceIP Softphone Call Control window Select Nortel IP Softphone 2050 IP SoftphoneCall Control Window-1140 Call Control windowCall Control Window-Compact skin silver Accessibility InterfaceIP Softphone 2050 components and functions Part 1 Call Control window elements and functionsIP Softphone 2050 components and functions Part 2 Adding a hot key Hot keysIP Softphone 2050 components and functions Part 3 Select Hot KeysRemoving a Hot Key System tray icon and menu Local Directory IP Softphone 2050 DirectoriesOpening a Local Directory from the Call Control window On the Call Control window, select View Local DirectoryCS 1000 Directory Personal DirectoryOn the menu, select View Local Directory Redial List Callers ListPassword Administration Opening CS 1000 Directory featuresApplication Server Administration Using Password Administration onInstalling and setting up the IP Softphone System requirementsSupported operating systems Nortel USB Audio Kit Installing the IP SoftphoneInstalling the USB Headset Kit Adding contacts to a Local Directory Managing contacts from the Local DirectorySelect File Properties Editing contacts in the Local DirectoryFinding contacts in the Local Directory Deleting contacts from the Local DirectorySelect Edit Delete Select Edit Find ContactFiltering a Local Directory Dialing from the Local DirectoryClick Find Now Select Keys Features Callers List Select Keys Features Redial ListDialing from the Redial List in the Local Directory Dialing from the Callers List in the Local DirectorySelect Add New Group Managing Groups in the Shortcut BarSelect Remove Group Select Rename GroupUsing the Properties dialog box Select Edit New ContactSelect File Properties Click Properties Linking to external directories Properties Settings tabProperties General tab Properties Details tabLinking to the Ldap directory Linking to Outlook Adding external contacts to the Local Directory Linking to Windows Address Book directoryManaging contacts from the Local Directory Managing contacts from the CS 1000 Directory Adding contacts to the Personal DirectorySelect Personal Directory Add. a text editor starts Making temporary edits to contacts Editing CS 1000 Directory contactsDeleting CS 1000 Directory contacts Finding CS 1000 Directory contactsDialing from the Personal Directory Dialing from the Callers List Dialing from the Redial ListSelect Redial List Select Callers ListMaking telephone calls Managing IP Softphone 2050 callsAnswering telephone calls Select Keys AnswerHanging up telephone calls Holding and retrieving telephone callsIP Softphone 2050 USB Headset Adapter IP Softphone 2050. See Installing the USB Headset Kit onOverview Functions menu onClick on File Settings USB Headset, Adjusting the volume with the USB Headset Adapter Answering calls with the USB Headset AdapterHanging up calls with the USB Headset Adapter Muting a call Using the Smart Functions menuClick Configure Smart Functions Customizing the Smart Functions menuCustom Functions for Smart Functions menu IP Softphone 2050 USB Headset Adapter IP Softphone 2050 USB Headset Adapter About macros with the IP Softphone IP Softphone 2050 macrosEntering a macro Click New MacroDeleting a macro Playing a macroFrom the Call Control window, select Keys Macros IP Softphone 2050 menu commands Call Control window menu commandUsing the File menu Using the Keys menu Using the Edit menuUsing the Help menu Using the View menuIP Softphone 2050 Settings Opening the Settings windowSelect File Settings Using the Settings window Profiles Creating new profilesRemoving profiles Selecting profiles Modifying profile namesExporting profiles Click Modify NameUsing Dhcp ServerImporting profiles Restoring defaults Using IP addresses and DNS namesSkin Resetting the connectionAudio MacrosSound Devices Headset or handset deviceHandsfree/Ringing/Paging Device MAC addresses Hardware IDAdvanced Audio Using NetEQ Global IP SoundSelecting MAC addresses Overriding communication server valuesJitter Highwater MarkEarly Packet and Late Packet Resync Select Use a specific port. The dimmed text box activates Listener IPText Replacements SoundsSelect Play sound Lamp Sounds Phone number dialog box Key TypeAbout LanguagePersonal Call Recording USB Headset Select Allow this application to record callsSelect Launch the Personal Call Recorder application Setting external lamp controls Selecting the headsetManual Override Active Call Headset DisconnectMessage Waiting PriorityConfiguring Smart Functions Using the backlightAccessibility Interface Control groupsDisplay Navigating Control Groups and Menu Commands Accessibility Interface MenuNavigating Menu Commands Using hot keysSetting CS1000 Directory user preferences Setting your languageClick Services Enabling the Call Timer Setting the date and timeSetting Call Log options Select Call Timer OnNew call indication Logging all/unanswered incoming callsSelect Incoming calls Select Incoming calls Select New call indicationPreferred name match Area code setupUsing Password Administration Name display formatSelect last name, first name or first name, last name Enabling Password Protection Select Change Protection modeEnable Pwd Protection Disable Pwd Protection Select New Password Changing your personal passwordSetting CS1000 Directory user preferences Connectivity problems Troubleshooting IP SoftphoneSymptom Communication server is unreachableConnection is reinitializing Potential causesAction Authorization failed Service denied Basic audio operation Audio problemsOne-way audio Broken or choppy speechSelect Start Control Panel Display Windows transition effectsClear Use transition effects for menus and tool tips Other applicationsWindows sound plays from the headset Advanced audio problems due to network performanceUSB Headset problems Reset conditionsHeadset not functioning Select PropertiesClick Device Manager USB Headset Adapter features appear dimmedDirectory problems Cannot hear audio through headsetSound still comes out of my computer speakers 104 Index 106 Wide Area Network WAN, 13 Windows Address Book directory Index 108 Page Copyright 2007 Nortel Networks. All rights reserved
Related manuals
Manual 76 pages 14.73 Kb Manual 46 pages 63.93 Kb