Avaya INDeX 11.0 manual

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Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion. The publication of information in this document does not imply freedom from patent or other protective rights of Avaya, or others.

Intellectual property related to this product (including trademarks) and registered to Lucent Technologies has been transferred or licensed to Avaya.

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This document contains propriety information of Avaya and is not to be disclosed or used except in accordance with applicable agreements.

Any comments or suggestions regarding this document should be sent to "wgctechpubs@avaya.com".

© 2004 Avaya Inc. All rights reserved

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INDeX 11.0 20AT Telephone User's Guide 38DHB0002UKHB Issue 1 (10/05/2004)

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Contents INDeX Contents Introduction Using this GuideConnecting the 20AT Further Help20AT Approvals MF & Time Break Recall operationREN Values 20AT Features Changing the Ringer Setting a stored numberMute Stored NumbersIntroduction INDeX FeaturesDialling Timeout Phone PasscodeNight Service Telephone Tones & RingingMaking Internal Calls Making CallsMaking External Calls To page an extension or group Making a Page CallHotline Operation Storing Personal Speed Dials Using Speed DialsSpeed Dials To use a speed dialForced Account Code Entry Roaming PinsPIN & Account Codes Forced PIN Code EntryLeaving a Message Busy or UnansweredIf Busy or Unanswered To arrange a Call Back Arrange a CallbackCamp On and Wait To Camp On to a busy extensionAnswer a Message Answering CallsAnswering Normal Calls Answering Other Extensions Call PickupTransferring Calls Using Transfer, Park & HoldTransfer, Park & Hold Calls To make an unannounced transferParking Calls Holding CallsTo switch no calls on/off Using DivertsSwitching No Calls On/Off Diverting CallsSetting Up a Divert Switching a Divert On or OffOther Features Setting the Ringer TimeoutConference Calls Personal AlarmsGroup Customising Your Mailbox Using Voice ManagerVoice Manager Collecting Voice Messages Answering Calls Good Phone UsageGeneral Phone Usage Making CallsCallback ring timeout Index