Avaya INDeX 11.0 manual Contents

Page 2

Page 2 - Contents

Contents

 

Introduction

3

Using this Guide

3

Further Help

3

Connecting the 20AT

3

MF & Time Break Recall operation

4

REN Values

4

20AT Approvals

4

20AT Features

5

Redial Last Number

5

Changing the Caller Volume

5

Message Waiting Lamp

5

The Memory Key

5

Recall

5

Mute

6

Changing the Ringer

6

Stored Numbers

6

INDeX Features

7

Introduction

7

Dialling Timeout

7

Phone Passcode

7

Call Waiting

7

Telephone Tones & Ringing

8

Night Service

8

Making Calls

9

Notes on Making Calls

9

Making External Calls

9

Making Internal Calls

9

Making a Page Call

10

Hotline Operation

10

Speed Dials

11

Using Speed Dials

11

Storing Personal Speed Dials

11

PIN & Account Codes

12

Forced Account Code Entry

12

Forced PIN Code Entry

12

Roaming PINS

12

Busy or Unanswered

13

If Busy or Unanswered

13

Leaving a Message

13

Arrange a Callback

14

Camp On and Wait

14

Answering Calls

15

Answering Normal Calls

15

Answer a Message

15

Answering Other Extensions - Call Pickup

15

Transfer, Park & Hold Calls

16

Using Transfer, Park & Hold

16

Transferring Calls

16

Parking Calls

17

Holding Calls

17

Diverting Calls

18

Using Diverts

18

Switching No Calls On/Off

18

Setting Up a Divert

19

Switching a Divert On or Off

19

Other Features

20

The Phone Passcode

20

Setting the Ringer Timeout

20

Group

21

Conference Calls

21

Personal Alarms

21

Voice Manager

22

Using Voice Manager

22

Customising Your Mailbox

22

Collecting Voice Messages

23

Good Phone Usage

24

General Phone Usage

24

Answering Calls

24

Making Calls

24

Index

25

Page 2 - Contents

INDeX 11.0 20AT Telephone User's Guide

 

38DHB0002UKHB Issue 1 (10/05/2004)

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Contents INDeX Contents Introduction Using this GuideConnecting the 20AT Further Help20AT Approvals MF & Time Break Recall operationREN Values 20AT Features Changing the Ringer Setting a stored numberMute Stored NumbersIntroduction INDeX FeaturesDialling Timeout Phone PasscodeNight Service Telephone Tones & RingingMaking Internal Calls Making CallsMaking External Calls To page an extension or group Making a Page CallHotline Operation Storing Personal Speed Dials Using Speed DialsSpeed Dials To use a speed dialForced Account Code Entry Roaming PinsPIN & Account Codes Forced PIN Code EntryLeaving a Message Busy or UnansweredIf Busy or Unanswered To arrange a Call Back Arrange a CallbackCamp On and Wait To Camp On to a busy extensionAnswer a Message Answering CallsAnswering Normal Calls Answering Other Extensions Call PickupTransferring Calls Using Transfer, Park & HoldTransfer, Park & Hold Calls To make an unannounced transferParking Calls Holding CallsTo switch no calls on/off Using DivertsSwitching No Calls On/Off Diverting CallsSetting Up a Divert Switching a Divert On or OffOther Features Setting the Ringer TimeoutConference Calls Personal AlarmsGroup Customising Your Mailbox Using Voice ManagerVoice Manager Collecting Voice Messages Answering Calls Good Phone UsageGeneral Phone Usage Making CallsCallback ring timeout Index