Avaya INDeX 11.0 manual MF & Time Break Recall operation, REN Values, 20AT Approvals

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Page 4 - Introduction

MF & Time Break Recall operation

MF & Time Break Recall operation

The 20AT uses MF signalling and TB recall signalling only. Contact your telephone line provider if unsure of the type of signalling you should be using.

During a call, phones can use a recall signal to indicate to the exchange that they are about to send more digits.

REN Values

To ring properly when a call arrives all phones draw a small current from the telephone line. All telephone devices have a REN value, a measure of how many 'current units' they need to ring properly.

Most telephone lines can provide ringing current for a total REN of 4. If the total REN of all the devices on the line exceeds that value, then some of the devices may not ring when calls arrive.

If it is necessary to connect more devices to a line than it can support, equipment exists that can increase the total REN provided by the line. Contact your line provider for details.

The 20AT has a REN of 1. It can share the same telephone line as other telephone devices so long as the total REN does not exceed that of the line (usually 4). INDeX standard telephone sockets provide a REN of 2.

20AT Approvals

The apparatus is approved for connection to the PSTN or suitable PBX supporting

DTMF signalling.

The 20AT has been approved for use of the following facilities:

DTMF signalling.

Mute.

Dual level receive volume control.

Any other usage will invalidate the approval of the apparatus if as a result it then ceases to comply with the standards against which the approval was granted.

This apparatus is capable of 999/112 calls to the emergency services.

Page 4 - Introduction

INDeX 11.0 20AT Telephone User's Guide

MF & Time Break Recall operation

38DHB0002UKHB Issue 1 (10/05/2004)

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Contents INDeX Contents Using this Guide Connecting the 20ATIntroduction Further HelpREN Values MF & Time Break Recall operation20AT Approvals 20AT Features Setting a stored number MuteChanging the Ringer Stored NumbersINDeX Features Dialling TimeoutIntroduction Phone PasscodeNight Service Telephone Tones & RingingMaking External Calls Making CallsMaking Internal Calls Hotline Operation Making a Page CallTo page an extension or group Using Speed Dials Speed DialsStoring Personal Speed Dials To use a speed dialRoaming Pins PIN & Account CodesForced Account Code Entry Forced PIN Code EntryIf Busy or Unanswered Busy or UnansweredLeaving a Message Arrange a Callback Camp On and WaitTo arrange a Call Back To Camp On to a busy extensionAnswering Calls Answering Normal CallsAnswer a Message Answering Other Extensions Call PickupUsing Transfer, Park & Hold Transfer, Park & Hold CallsTransferring Calls To make an unannounced transferParking Calls Holding CallsUsing Diverts Switching No Calls On/OffTo switch no calls on/off Diverting CallsSetting Up a Divert Switching a Divert On or OffOther Features Setting the Ringer TimeoutGroup Personal AlarmsConference Calls Voice Manager Using Voice ManagerCustomising Your Mailbox Collecting Voice Messages Good Phone Usage General Phone UsageAnswering Calls Making CallsCallback ring timeout Index