Answering Normal Calls | Answering Calls – Page 15 |
Answering Calls
Answering Normal Calls
The phone gives a repeated double ring for external calls, a repeated single ring for internal calls.
To answer the call:
1.Lift the handset.
2.To end the call, replace the handset.
Answer a Message
The system can store a callers number for you to make a return call (see page 13). Your 20AT has a message lamp which the system will light when a caller leaves such a message.
If your system has a Voice Manager attached, this can also leave its number as a message when you have new voice mail waiting in your mailbox.
To answer a message waiting lamp:
1.Lift the handset and dial 
1. The system rings the extension that left the message. For Voice Mailbox messages see page 23.
To cancel a message waiting lamp:
1.Lift the handset and dial 
2. Replace the handset.
Answering Other Extensions - Call Pickup
You can pickup an incoming external call to any other extension. In addition your phone can store a pickup group number (see below). You can then pick up incoming external calls ringing any phone in that group.
To pick up any ringing phone:
1.Lift the handset and dial the extension number followed by 9.
2.Continue the call as normal.
To pick up any ringing phone in a group:
1.Lift the handset and press RECALL# to pickup the longest ringing call.
2.Continue the call as normal.
To set the phone's pickup group:
1.Lift the handset and immediately dial 
0.
2.Broken dial tone: Dial 42 (pickup group).
3.Loud pip: Dial the your passcode (see page 20).You will hear either:-
•Continuous tone: Passcode wrong. Replace the handset.
•Three 
to cancel it.
• Single soft tone:
•Continuous tone: Invalid number, replace the handset.
•Broken dial tone: Number okay, replace the handset.
INDeX 11.0 20AT Telephone User's Guide | Answering Calls – Page 15 |
38DHB0002UKHB Issue 1 (10/05/2004) | Answering Normal Calls |