Avaya INDeX 11.0 manual

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INDeX 11.0

20AT Telephone User's Guide

38DHB0002UKHB Issue 1 (10/05/2004)

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Contents INDeX Contents Connecting the 20AT Using this GuideIntroduction Further HelpREN Values MF & Time Break Recall operation20AT Approvals 20AT Features Mute Setting a stored numberChanging the Ringer Stored NumbersDialling Timeout INDeX FeaturesIntroduction Phone PasscodeTelephone Tones & Ringing Night ServiceMaking External Calls Making CallsMaking Internal Calls Hotline Operation Making a Page CallTo page an extension or group Speed Dials Using Speed DialsStoring Personal Speed Dials To use a speed dialPIN & Account Codes Roaming PinsForced Account Code Entry Forced PIN Code EntryIf Busy or Unanswered Busy or UnansweredLeaving a Message Camp On and Wait Arrange a CallbackTo arrange a Call Back To Camp On to a busy extensionAnswering Normal Calls Answering CallsAnswer a Message Answering Other Extensions Call PickupTransfer, Park & Hold Calls Using Transfer, Park & HoldTransferring Calls To make an unannounced transferHolding Calls Parking CallsSwitching No Calls On/Off Using DivertsTo switch no calls on/off Diverting CallsSwitching a Divert On or Off Setting Up a DivertSetting the Ringer Timeout Other FeaturesGroup Personal AlarmsConference Calls Voice Manager Using Voice ManagerCustomising Your Mailbox Collecting Voice Messages General Phone Usage Good Phone UsageAnswering Calls Making CallsIndex Callback ring timeout