Avaya INDeX 11.0 manual Introduction, Using this Guide, Further Help, Connecting the 20AT

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Using this Guide

Introduction – Page 3

Introduction

Using this Guide

This guide covers the INDeX 20AT telephone when used on an INDeX telephone system with Software Release 11.0. The 20AT is an analogue telephone for use on standard telephone lines and on PBX analogue extensions of the INDeX System.

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Further Help

In all instances, first seek help from your System Manager. They will seek further assistance from your system's Maintainer if necessary.

System Manager on extension: ...............................................

This guide is also available from our Internet site: http://support.avaya.com

Connecting the 20AT

The 20AT can be connected to most analogue telephone sockets. If connected to a socket on a private telephone system, check with your System Manager that the socket is suitable for analogue phones.

Connect the handset lead to the socket marked H/SET on the base of the 20AT.

Connect the phone lead from wall socket to the socket marked LINE on the base of the 20AT.

INDeX 11.0 20AT Telephone User's Guide

Introduction – Page 3

38DHB0002UKHB Issue 1 (10/05/2004)

Using this Guide

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Contents INDeX Contents Further Help Using this GuideConnecting the 20AT IntroductionMF & Time Break Recall operation REN Values20AT Approvals 20AT Features Stored Numbers Setting a stored numberMute Changing the RingerPhone Passcode INDeX FeaturesDialling Timeout IntroductionTelephone Tones & Ringing Night ServiceMaking Calls Making External CallsMaking Internal Calls Making a Page Call Hotline OperationTo page an extension or group To use a speed dial Using Speed DialsSpeed Dials Storing Personal Speed DialsForced PIN Code Entry Roaming PinsPIN & Account Codes Forced Account Code EntryBusy or Unanswered If Busy or UnansweredLeaving a Message To Camp On to a busy extension Arrange a CallbackCamp On and Wait To arrange a Call BackAnswering Other Extensions Call Pickup Answering CallsAnswering Normal Calls Answer a MessageTo make an unannounced transfer Using Transfer, Park & HoldTransfer, Park & Hold Calls Transferring CallsHolding Calls Parking CallsDiverting Calls Using DivertsSwitching No Calls On/Off To switch no calls on/offSwitching a Divert On or Off Setting Up a DivertSetting the Ringer Timeout Other FeaturesPersonal Alarms GroupConference Calls Using Voice Manager Voice ManagerCustomising Your Mailbox Collecting Voice Messages Making Calls Good Phone UsageGeneral Phone Usage Answering CallsIndex Callback ring timeout