Page 14 - Busy or Unanswered | Arrange a Callback |
Arrange a Callback
If the extension you called is busy or does not answer, you can set a callback. When that extension becomes free or is next used, your phone rings. When you answer, the other extension rings. After setting a callback you can make other calls, the callback will not take place if you are busy. You can only arrange one callback at a time.
The Ringer Timeout sets how long a callback rings at your extension before cancelling (see page 21). The system also cancels a callback that has not taken place after a period set by the System Manager (the default is 2 hours).
To arrange a Call Back:
1.Dial 2.
2.The system ends your call unless you already have a callback set.
3.Replace the handset.
Camp On and Wait
If the extension you call is busy, you can 'camp on' and wait. This flashes the lamp on the busy extension if it is an INDeX phone. If it is an INDeX display phone, the display shows your name and number. While camped on, you cannot make or receive any other calls.
To Camp On to a busy extension:
1.Dial 3 and wait.
Do not replace the handset as this ends the call and the camp on.
Page 14 - Busy or Unanswered | INDeX 11.0 20AT Telephone User's Guide |
Arrange a Callback | 38DHB0002UKHB Issue 1 (10/05/2004) |