Avaya 40DHB0002USBG manual Server PC Setup NT4, Windows NT Server 4.0 Modifications, Guest Account

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PC Configuration

Server PC Setup – NT4

 

 

 

 

 

 

Server PC Setup – NT4

1. Windows NT Server 4.0 Modifications

On a machine with Windows NT4 already installed, you need to check the following settings.

1The Computer Name needs to be ARCHIVERSQL.

2The network protocol is TCP/IP.

3Windows NT Server Service Pack 6a must have been installed. If you are in doubt, install the service pack again.

4Ensure that the Time Zone is set to local time [e.g. for UK set it to English (United Kingdom)].

5Make sure that the screen display properties have been set to the following:

Desktop Area is set to 800 by 600 pixels. Color palette is set to 65536.

1.1Create the C and SDX Shares

1.Double click on the My Computer Icon.

2.Click the right mouse button on drive C: and select Sharing from the menu.

3.Click on the New Share button.

4.Enter SDXSHARE (Uppercase) in the Share name and ensure that the user limit is set at Maximum Allowed.

5.Click on the OK button, then Click on the New Share button.

6.Enter C (Uppercase) in the Share name and ensure that the user limit is set at Maximum Allowed.

7.Click on the OK button to close the screen.

8.Click on the Apply button and then the OK button.

1.2Guest Account

1.Click Start; highlight Programs and then Administrative Tools.

2.Click on User Manager for Domains.

3.Double click on the Guest Account. Remove the check from the check box of "Account Disabled".

4.Click OK and then close the User Manager for Domains screen.

1.3Event Log Settings

1.Click Start; highlight Programs and then Administrative Tools.

2.Click on Event Viewer. Click Log and then Log Settings.

3.Select System from the drop down list. Select Overwrite Events as needed.

4.Select Security from the drop down list. Select Overwrite Events as needed.

5.Select Application from the drop down list. Select Overwrite Events as needed.

6.Click OK and exit the Event Viewer.

Compact Contact Center

Installation & Maintenance

40DHB0002USBG Issue 1 (11/14/2001)

PC Configuration Page 10

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Contents Compact Contact Center Contents Introduction GeneralOverview Expansion Cards System SpecificationComputer Systems System SoftwareWallboard Devices Connecting the CCC ServerWallboard Limitations Agent Systems and belowSystems above 15 Agents Client PC Server PCPC Configuration Windows NT Server 4.0 Modifications Server PC Setup NT4Event Log Settings Create the C and SDX SharesPartition the Disk From the Tools menu, click Assign Drive LetterAdvantech PCI Wallboard Card Installation of Wallboard CardAdvantech ISA Wallboard Card Installation Change Base I/O Port Address to 2e8Installing Microsoft SQL Install Database ApplicationInstalling Msde Installation Definition dialog, select Client Tools OnlyWindows 2000 Modifications Server PC Setup WindowsEvent Log Settings Guest AccountsPartition the Disk Windows NT Workstation Modifications Client PC Setup Windows NT WorkstationMap Network Drive Client PC Setup Windows Windows 95 ModificationsWindows 98 Modifications Client PC Setup Windows 2000 Professional Install CCC Applications Installing CCCCCC Client applications Trouble ShootingCCC Installation Report ManagerAdmin CCC User AccessStarting CCC User Access Administrator Rights System Supervisor No NameChange Server PC Name Change Server PC NameNT4 Server PC Spdropserver ArchiversqlChange Odbc Settings Windows 2000 Server Click on the Network Identification tabWindows NT Workstation Change Client PC NamesOperating Systems Windows 95/98Windows Administering the Database Requirements Telephone SystemNaming Directory Numbers Call Center View and Wallboard Manager Group ReportingIP400 in the Contact Center Environment Report ManagerCCC reporting characteristics associated with Voice Manager Wallboard Wallboard Installation MaintenanceInstallation IntroductionWall Mounting Ceiling MountingRS485 Serial Connection Network AddressingCompatible External Devices Additional EquipmentConnection Details Socket View Pin Mini-DINLED Illumination Test Inspection Periodic Maintenance and InspectionCleaning Display Screen LED Matrix Scanning InspectionDip-Switch Details Network Address Serial Connection & Dip-Switch DetailsWallboard Terminal Box RJ45 Connector Pin Out Details Pin out ConnectionsBaud Rate Test FunctionsRS485 Communication Systems Ground LoopsWallboard Ceiling Mounting Serial Connection and Configuration Dip-switch NumberIf switch 7 and 8 are on at a power reset System Wiring RS485Periodic Maintenance & Inspection This page has deliberately been left blank Index Compact Contact Center