Server PC Setup Windows, Guest Accounts

PC Configuration	Server PC Setup – Windows 2000

Server PC Setup – Windows 2000

1. Windows 2000 Modifications

On a machine with Windows 2000 already installed you need to check the following:

1The computer name needs to be ARCHIVERSQL.

2The network protocol needs to be set to TCP/IP.

3Ensure that the Regional Options are set to local time [e.g. for UK set it to English (United Kingdom)].

4Make sure that the screen display properties have been set to the following:

•Desktop area is set to 800 by 600 pixels.

•Color palette is set to True Color (32 Bit).

5Install Database Application as detailed in section "4. Install Database Application" on page 13.

6Check the Wallboard card jumper settings as given in section "3. Installation of Wallboard Card." on page 12.

7Create Shares as described in the section "1.1 Create the C and SDX Shares" on page10.

2.Guest Accounts

For CCC applications to communicate, the Guest Account on Windows

2000 needs to be enabled. To modify the Guest Account:

1.Click the right mouse button on the My Computer Icon. Select Manage.

2.Expand the folder Local Users and Groups.

3.Open the Users folder and then double click on Guest.

4.Click on the General Tab. Remove the check by 'Account is disabled' then click on the Apply button. Click on OK and then close all screens.

3.Event Log Settings

The Event Log settings are altered through the Windows Event Viewer. To do this:

1.Click the right mouse button on the My Computers Icon. Select Manage.

2.Expand the Event Viewer folder.

3.Click the right mouse button on Application Log and select properties. In the Log size section select 'overwrite events as needed'. Click on Apply and then OK.

4.Click the right mouse button on Security Log and select properties. In the Log size section select overwrite events as needed. Click on Apply and then OK.

5.Click the right mouse button on System Log and select properties. In the Log size section select overwrite events as needed. Click on Apply and then OK.

6.Close all open windows.

Compact Contact Center	Installation & Maintenance
40DHB0002USBG Issue 1 (11/14/2001)	PC Configuration • Page 14

40DHB0002USBG specifications

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