Avaya 40DHB0002USBG manual Connecting the CCC Server, Wallboard Devices

Page 6

Introduction

System Specification

 

 

 

 

Connecting the CCC Server

The LAN provides connection between the IP400 and the CCC Server. It will support 10/100 Mbps connection. The length of cable is dependent on structured cabling and speed.

Wallboard Devices

Wallboard 22

Specification

Voltage

220/240V AC OR 110V AC. (Check label on rear of

 

wallboard)

Wattage

108W

Cold Start Inrush

30A for up to 6ms

Current

 

Baud Rate

9600 only

Input

RS 485

Weight

6 kg

Dimensions

L 1097 x D 75 x H 198 mm

 

 

Installation power distribution circuit rating to be greater than 6 amp, any circuit breakers must be capable of handling the cold start inrush current without tripping. For details of Wallboard 22 Installation see "Wallboard 22" on page 6.

Wallboard 10

Specification

Voltage

Check label on rear of wallboard

Wattage

35W

Cold Start Inrush

30A for up to 6ms

Current

 

Baud Rate

9600 only

Input

RS 485

Weight

4 kg

Dimensions

L 469 x D 75 x H 123 mm

Installation power distribution circuit rating to be greater than 6 amp, any circuit breakers must be capable of handling the cold start inrush current without tripping. For details of Wallboard 10 Installation see " Wallboard 10" on page 40.

Compact Contact Center

Installation & Maintenance

40DHB0002USBG Issue 1 (11/14/2001)

Introduction Page 6

Image 6
Contents Compact Contact Center Contents Introduction GeneralOverview Expansion Cards System SpecificationComputer Systems System SoftwareConnecting the CCC Server Wallboard DevicesWallboard Limitations Agent Systems and belowSystems above 15 Agents Client PC Server PCPC Configuration Windows NT Server 4.0 Modifications Server PC Setup NT4Event Log Settings Create the C and SDX SharesPartition the Disk From the Tools menu, click Assign Drive LetterAdvantech PCI Wallboard Card Installation of Wallboard CardAdvantech ISA Wallboard Card Installation Change Base I/O Port Address to 2e8Installing Microsoft SQL Install Database ApplicationInstalling Msde Installation Definition dialog, select Client Tools OnlyWindows 2000 Modifications Server PC Setup WindowsEvent Log Settings Guest AccountsPartition the Disk Client PC Setup Windows NT Workstation Windows NT Workstation ModificationsMap Network Drive Client PC Setup Windows Windows 95 ModificationsWindows 98 Modifications Client PC Setup Windows 2000 Professional Install CCC Applications Installing CCCCCC Client applications Trouble ShootingCCC Installation Report ManagerAdmin CCC User AccessStarting CCC User Access Administrator Rights System Supervisor No NameChange Server PC Name Change Server PC NameNT4 Server PC Spdropserver ArchiversqlChange Odbc Settings Windows 2000 Server Click on the Network Identification tabWindows NT Workstation Change Client PC NamesOperating Systems Windows 95/98Windows Administering the Database Telephone System RequirementsNaming Directory Numbers Call Center View and Wallboard Manager Group ReportingIP400 in the Contact Center Environment Report ManagerCCC reporting characteristics associated with Voice Manager Wallboard Wallboard Installation MaintenanceInstallation IntroductionWall Mounting Ceiling MountingRS485 Serial Connection Network AddressingCompatible External Devices Additional EquipmentConnection Details Socket View Pin Mini-DINLED Illumination Test Inspection Periodic Maintenance and InspectionCleaning Display Screen LED Matrix Scanning InspectionDip-Switch Details Network Address Serial Connection & Dip-Switch DetailsWallboard Terminal Box RJ45 Connector Pin Out Details Pin out ConnectionsBaud Rate Test FunctionsRS485 Communication Systems Ground LoopsWallboard Ceiling Mounting Serial Connection and Configuration Dip-switch NumberIf switch 7 and 8 are on at a power reset System Wiring RS485Periodic Maintenance & Inspection This page has deliberately been left blank Index Compact Contact Center

40DHB0002USBG specifications

The Avaya 40DHB0002USBG is a powerful and versatile device designed to meet the communication needs of modern businesses. Widely recognized in the realm of telecommunications, this product is part of Avaya's commitment to delivering advanced solutions that enhance productivity and collaboration in the workplace.

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