Avaya 40DHB0002USBG manual Periodic Maintenance and Inspection, Cleaning Display Screen

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Wallboard Installation and Maintenance

Wallboard 22

 

 

 

 

 

 

Periodic Maintenance and Inspection

Cleaning Display Screen

Time periods between cleaning depend upon local conditions and are at the discretion of the operator. This routine cleaning can be carried out in the normal way using a damp and/or dry cloth.

Note: This screen is specially coated to reduce reflections and although this coating is very durable misuse or incorrect cleaning, procedures can damage it.

LED Illumination Test Inspection

The purpose of this test is to ensure no LED fails to illuminate and should be checked annually.

Remove the left-hand end cheek and carefully slide out the logic control board so that the dip-switches are accessible. Set switch 8 to ON, inspect the LED display that will run blocks of Green, Red and Yellow across the display. Look for any LED's that fail to illuminate.

Return switch 8 to the OFF position to stop this test.

LED Matrix Scanning Inspection

The purpose of this inspection is to ensure the LED matrix is being scanned correctly. Remove the left-hand end cheek and carefully slide out the logic control board so that the dip-switches are accessible.

Set switch 7 to ON, Yellow diagonal stripes will run across the display. Check that these stripes are straight and that Yellow is the only color displayed. Having completed this visual inspection return switch 7 to OFF and ensure that all switch settings comply with system requirements for baud rate and wallboard network address number. See Section D for dip- switch details.

Compact Contact Center

Installation & Maintenance

40DHB0002USBG Issue 1 (11/14/2001)

Wallboard Installation and Maintenance • Page 36

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Contents Compact Contact Center Contents Introduction GeneralOverview System Specification Computer SystemsExpansion Cards System SoftwareConnecting the CCC Server Wallboard DevicesWallboard Limitations Agent Systems and belowSystems above 15 Agents Client PC Server PCPC Configuration Server PC Setup NT4 Event Log SettingsWindows NT Server 4.0 Modifications Create the C and SDX SharesPartition the Disk From the Tools menu, click Assign Drive LetterInstallation of Wallboard Card Advantech ISA Wallboard Card InstallationAdvantech PCI Wallboard Card Change Base I/O Port Address to 2e8Install Database Application Installing MsdeInstalling Microsoft SQL Installation Definition dialog, select Client Tools OnlyServer PC Setup Windows Event Log SettingsWindows 2000 Modifications Guest AccountsPartition the Disk Client PC Setup Windows NT Workstation Windows NT Workstation ModificationsMap Network Drive Client PC Setup Windows Windows 95 ModificationsWindows 98 Modifications Client PC Setup Windows 2000 Professional Install CCC Applications Installing CCCTrouble Shooting CCC InstallationCCC Client applications Report ManagerCCC User Access Starting CCC User AccessAdmin Administrator Rights System Supervisor No NameChange Server PC Name NT4 Server PCChange Server PC Name Spdropserver ArchiversqlChange Odbc Settings Windows 2000 Server Click on the Network Identification tabChange Client PC Names Operating SystemsWindows NT Workstation Windows 95/98Windows Administering the Database Telephone System RequirementsNaming Directory Numbers Group Reporting IP400 in the Contact Center EnvironmentCall Center View and Wallboard Manager Report ManagerCCC reporting characteristics associated with Voice Manager Wallboard Installation Maintenance InstallationWallboard IntroductionWall Mounting Ceiling MountingRS485 Serial Connection Network AddressingAdditional Equipment Connection DetailsCompatible External Devices Socket View Pin Mini-DINPeriodic Maintenance and Inspection Cleaning Display ScreenLED Illumination Test Inspection LED Matrix Scanning InspectionSerial Connection & Dip-Switch Details Wallboard Terminal Box RJ45 Connector Pin Out DetailsDip-Switch Details Network Address Pin out ConnectionsBaud Rate Test FunctionsRS485 Communication Systems Ground LoopsWallboard Ceiling Mounting Serial Connection and Configuration Dip-switch NumberIf switch 7 and 8 are on at a power reset System Wiring RS485Periodic Maintenance & Inspection This page has deliberately been left blank Index Compact Contact Center

40DHB0002USBG specifications

The Avaya 40DHB0002USBG is a powerful and versatile device designed to meet the communication needs of modern businesses. Widely recognized in the realm of telecommunications, this product is part of Avaya's commitment to delivering advanced solutions that enhance productivity and collaboration in the workplace.

One of the standout features of the Avaya 40DHB0002USBG is its robust audio quality. The device utilizes wideband audio technology to ensure crystal-clear voice clarity during conversations. This is essential for businesses where effective communication is crucial. The high-definition sound allows users to experience a more natural and engaging dialogue, reducing misunderstandings and improving overall efficiency.

Another significant characteristic of this device is its compatibility with Avaya's Unified Communications platform. The 40DHB0002USBG seamlessly integrates with Avaya Aura, enabling users to leverage advanced features such as presence management, instant messaging, and video conferencing. This integration promotes a more fluid communication experience across various channels, fostering teamwork and collaboration among employees.

The device is also designed with user-friendliness in mind. Its intuitive interface makes navigation simple, allowing users to access essential features without a steep learning curve. The ergonomic design and high-resolution display enhance usability, making it suitable for both office environments and remote work settings.

Security is a key consideration for modern communication devices, and the Avaya 40DHB0002USBG excels in this area. It offers features such as secure voice encryption to protect sensitive conversations and adhere to compliance standards. This assurance of security is especially critical for industries that handle confidential information.

In addition to its powerful communication capabilities, the Avaya 40DHB0002USBG supports various connectivity options, including USB and Ethernet interfaces. This flexibility enables easy integration into existing IT infrastructures, making deployment straightforward and minimizing disruption to business operations.

Overall, the Avaya 40DHB0002USBG stands out as a premier choice for organizations looking to enhance their communication infrastructure. Its blend of superior audio quality, compatibility with Unified Communications, user-friendly design, security features, and flexible connectivity options makes it an essential tool for driving productivity and collaboration in the workplace. As businesses continue to evolve in a digital-first environment, solutions like the Avaya 40DHB0002USBG are poised to lead the way in effective communication strategies.
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