Avaya 40DHB0002USBG manual RS485 Serial Connection, Network Addressing

Page 34

Wallboard Installation and Maintenance

Wallboard 22

 

 

 

 

 

 

 

 

RS485 Serial Connection

The RJ45, RS485 flying lead is one meter long. It cannot be removed from the Wallboard; therefore, this must be taken into consideration for the location of the RJ45 terminal box.

Fit the RJ45 terminal box within one meter of the center of the Wallboard.

The Wallboard should be connected to the host system by utilizing a drop off wiring configuration (See the diagram below).

All RJ45 sockets should be wired identically with the terminated RJ45 plug on the final socket with the supplied RJ45 doubler.

Network Addressing

Each display can be configured to display different messages. This is achieved by allocating each display its own network address. Within each display, there is a board containing eight dip-switches. For more information see the section entitled "Serial Connection & Dip-Switch Details" on page 37.

Compact Contact Center

Installation & Maintenance

40DHB0002USBG Issue 1 (11/14/2001)

Wallboard Installation and Maintenance • Page 34

Page 33 Page 35
Image 34
Page 33 Page 35
Contents Compact Contact Center Contents Introduction GeneralOverview Expansion Cards System SpecificationComputer Systems System SoftwareWallboard Devices Connecting the CCC ServerWallboard Limitations Agent Systems and belowSystems above 15 Agents Client PC Server PCPC Configuration Windows NT Server 4.0 Modifications Server PC Setup NT4Event Log Settings Create the C and SDX SharesPartition the Disk From the Tools menu, click Assign Drive LetterAdvantech PCI Wallboard Card Installation of Wallboard CardAdvantech ISA Wallboard Card Installation Change Base I/O Port Address to 2e8Installing Microsoft SQL Install Database ApplicationInstalling Msde Installation Definition dialog, select Client Tools OnlyWindows 2000 Modifications Server PC Setup WindowsEvent Log Settings Guest AccountsPartition the Disk Windows NT Workstation Modifications Client PC Setup Windows NT WorkstationMap Network Drive Client PC Setup Windows Windows 95 ModificationsWindows 98 Modifications Client PC Setup Windows 2000 Professional Install CCC Applications Installing CCCCCC Client applications Trouble ShootingCCC Installation Report ManagerAdmin CCC User AccessStarting CCC User Access Administrator Rights System Supervisor No NameChange Server PC Name Change Server PC NameNT4 Server PC Spdropserver ArchiversqlChange Odbc Settings Windows 2000 Server Click on the Network Identification tabWindows NT Workstation Change Client PC NamesOperating Systems Windows 95/98Windows Administering the Database Requirements Telephone SystemNaming Directory Numbers Call Center View and Wallboard Manager Group ReportingIP400 in the Contact Center Environment Report ManagerCCC reporting characteristics associated with Voice Manager Wallboard Wallboard Installation MaintenanceInstallation IntroductionWall Mounting Ceiling MountingRS485 Serial Connection Network AddressingCompatible External Devices Additional EquipmentConnection Details Socket View Pin Mini-DINLED Illumination Test Inspection Periodic Maintenance and InspectionCleaning Display Screen LED Matrix Scanning InspectionDip-Switch Details Network Address Serial Connection & Dip-Switch DetailsWallboard Terminal Box RJ45 Connector Pin Out Details Pin out ConnectionsBaud Rate Test FunctionsRS485 Communication Systems Ground LoopsWallboard Ceiling Mounting Serial Connection and Configuration Dip-switch NumberIf switch 7 and 8 are on at a power reset System Wiring RS485Periodic Maintenance & Inspection This page has deliberately been left blank Index Compact Contact Center

40DHB0002USBG specifications

The Avaya 40DHB0002USBG is a powerful and versatile device designed to meet the communication needs of modern businesses. Widely recognized in the realm of telecommunications, this product is part of Avaya's commitment to delivering advanced solutions that enhance productivity and collaboration in the workplace.

One of the standout features of the Avaya 40DHB0002USBG is its robust audio quality. The device utilizes wideband audio technology to ensure crystal-clear voice clarity during conversations. This is essential for businesses where effective communication is crucial. The high-definition sound allows users to experience a more natural and engaging dialogue, reducing misunderstandings and improving overall efficiency.

Another significant characteristic of this device is its compatibility with Avaya's Unified Communications platform. The 40DHB0002USBG seamlessly integrates with Avaya Aura, enabling users to leverage advanced features such as presence management, instant messaging, and video conferencing. This integration promotes a more fluid communication experience across various channels, fostering teamwork and collaboration among employees.

The device is also designed with user-friendliness in mind. Its intuitive interface makes navigation simple, allowing users to access essential features without a steep learning curve. The ergonomic design and high-resolution display enhance usability, making it suitable for both office environments and remote work settings.

Security is a key consideration for modern communication devices, and the Avaya 40DHB0002USBG excels in this area. It offers features such as secure voice encryption to protect sensitive conversations and adhere to compliance standards. This assurance of security is especially critical for industries that handle confidential information.

In addition to its powerful communication capabilities, the Avaya 40DHB0002USBG supports various connectivity options, including USB and Ethernet interfaces. This flexibility enables easy integration into existing IT infrastructures, making deployment straightforward and minimizing disruption to business operations.

Overall, the Avaya 40DHB0002USBG stands out as a premier choice for organizations looking to enhance their communication infrastructure. Its blend of superior audio quality, compatibility with Unified Communications, user-friendly design, security features, and flexible connectivity options makes it an essential tool for driving productivity and collaboration in the workplace. As businesses continue to evolve in a digital-first environment, solutions like the Avaya 40DHB0002USBG are poised to lead the way in effective communication strategies.
Top Page Image Contents