Avaya 40DHB0002USBG manual Starting CCC User Access, Admin

Page 22

CCC User Access

Starting CCC User Access

 

 

 

 

CCC User Access

Starting CCC User Access

To log on using CCC User Access:

1.Double click on the CCC User Access Icon showing at the bottom right

of the screen . If this is not visible double click the Icon on the desktop and then double click on the Icon which should now be visible.

2.A CCC User Access screen will show. Any user name can be entered to give system supervisor rights. When the update button becomes active, click on it to update the repository.

If you put the user name as Admin, a password box is displayed. When you log on as Administrator for the first time, it is recommended that you change the password. To do this click on the New Password button, enter your new password and confirm the change.

Until you change the password, Administrator can be logged on by entering the following:

Name:

Admin

 

 

 

Password:

NMYSBH

 

 

 

 

 

 

 

Administrator Rights

 

 

System Supervisor

No Name

 

 

 

 

Rights

 

 

 

 

 

 

ƒ System Administrator

 

ƒ

Ability to change the

ƒ No setup

functions available.

 

 

 

language in CCV.

screens

ƒ Ability to change ALL

 

ƒ

Ability to change some

available

 

 

setup screens.

 

 

 

setup screens.

 

ƒ Ability to change the

 

 

 

 

language in CCV.

 

 

 

 

 

ƒ CCV Alarm Reporter can

 

 

 

 

be run.

 

 

 

 

 

 

 

 

 

 

 

Compact Contact Center

Installation & Maintenance

40DHB0002USBG Issue 1 (11/14/2001)

CCC User Access • Page 22

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Contents Compact Contact Center Contents Introduction GeneralOverview Expansion Cards System SpecificationComputer Systems System SoftwareWallboard Devices Connecting the CCC ServerWallboard Limitations Agent Systems and belowSystems above 15 Agents Client PC Server PCPC Configuration Windows NT Server 4.0 Modifications Server PC Setup NT4Event Log Settings Create the C and SDX SharesPartition the Disk From the Tools menu, click Assign Drive LetterAdvantech PCI Wallboard Card Installation of Wallboard CardAdvantech ISA Wallboard Card Installation Change Base I/O Port Address to 2e8Installing Microsoft SQL Install Database ApplicationInstalling Msde Installation Definition dialog, select Client Tools OnlyWindows 2000 Modifications Server PC Setup WindowsEvent Log Settings Guest AccountsPartition the Disk Windows NT Workstation Modifications Client PC Setup Windows NT WorkstationMap Network Drive Client PC Setup Windows Windows 95 ModificationsWindows 98 Modifications Client PC Setup Windows 2000 Professional Install CCC Applications Installing CCCCCC Client applications Trouble ShootingCCC Installation Report ManagerAdmin CCC User AccessStarting CCC User Access Administrator Rights System Supervisor No NameChange Server PC Name Change Server PC NameNT4 Server PC Spdropserver ArchiversqlChange Odbc Settings Windows 2000 Server Click on the Network Identification tabWindows NT Workstation Change Client PC NamesOperating Systems Windows 95/98Windows Administering the Database Requirements Telephone SystemNaming Directory Numbers Call Center View and Wallboard Manager Group ReportingIP400 in the Contact Center Environment Report ManagerCCC reporting characteristics associated with Voice Manager Wallboard Wallboard Installation MaintenanceInstallation IntroductionWall Mounting Ceiling MountingRS485 Serial Connection Network AddressingCompatible External Devices Additional EquipmentConnection Details Socket View Pin Mini-DINLED Illumination Test Inspection Periodic Maintenance and InspectionCleaning Display Screen LED Matrix Scanning InspectionDip-Switch Details Network Address Serial Connection & Dip-Switch DetailsWallboard Terminal Box RJ45 Connector Pin Out Details Pin out ConnectionsBaud Rate Test FunctionsRS485 Communication Systems Ground LoopsWallboard Ceiling Mounting Serial Connection and Configuration Dip-switch NumberIf switch 7 and 8 are on at a power reset System Wiring RS485Periodic Maintenance & Inspection This page has deliberately been left blank Index Compact Contact Center

40DHB0002USBG specifications

The Avaya 40DHB0002USBG is a powerful and versatile device designed to meet the communication needs of modern businesses. Widely recognized in the realm of telecommunications, this product is part of Avaya's commitment to delivering advanced solutions that enhance productivity and collaboration in the workplace.

One of the standout features of the Avaya 40DHB0002USBG is its robust audio quality. The device utilizes wideband audio technology to ensure crystal-clear voice clarity during conversations. This is essential for businesses where effective communication is crucial. The high-definition sound allows users to experience a more natural and engaging dialogue, reducing misunderstandings and improving overall efficiency.

Another significant characteristic of this device is its compatibility with Avaya's Unified Communications platform. The 40DHB0002USBG seamlessly integrates with Avaya Aura, enabling users to leverage advanced features such as presence management, instant messaging, and video conferencing. This integration promotes a more fluid communication experience across various channels, fostering teamwork and collaboration among employees.

The device is also designed with user-friendliness in mind. Its intuitive interface makes navigation simple, allowing users to access essential features without a steep learning curve. The ergonomic design and high-resolution display enhance usability, making it suitable for both office environments and remote work settings.

Security is a key consideration for modern communication devices, and the Avaya 40DHB0002USBG excels in this area. It offers features such as secure voice encryption to protect sensitive conversations and adhere to compliance standards. This assurance of security is especially critical for industries that handle confidential information.

In addition to its powerful communication capabilities, the Avaya 40DHB0002USBG supports various connectivity options, including USB and Ethernet interfaces. This flexibility enables easy integration into existing IT infrastructures, making deployment straightforward and minimizing disruption to business operations.

Overall, the Avaya 40DHB0002USBG stands out as a premier choice for organizations looking to enhance their communication infrastructure. Its blend of superior audio quality, compatibility with Unified Communications, user-friendly design, security features, and flexible connectivity options makes it an essential tool for driving productivity and collaboration in the workplace. As businesses continue to evolve in a digital-first environment, solutions like the Avaya 40DHB0002USBG are poised to lead the way in effective communication strategies.
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