Windows 2000 Server

Change Server PC Name	Windows 2000 Server

Change Server PC Name

Make sure that there are no programs running on the server then follow the instructions below.

1.Click the right mouse button on the My Computer icon. Select properties.

2.Click on the Network Identification tab.

3.Click on the Properties button.

4.Type your computer name as required. It needs to be 15 characters or less. Click OK to confirm name change.

5.Re-start your computer.

6.Once the PC has restarted, an error screen may appear stating that you cannot reach repository database. Click OK.

7.Close all the CCC applications.

8.Click on the Windows Start button; highlight Programs, Administrative Tools and click Data Sources (ODBC).

9.Click on the Configure button.

10.Click on the System DSN tab.

11.Highlight SDXARCHIVER and click on the Configure button.

12.In the section that asks "Which SQL Server do you want to connect to?", select the new Computer name from the drop down box.

13.Change the description of the data source to reflect the new name if required.

14.Click on the Finish button.

15.Click on the OK button.

16.Highlight SDX REPOSITORY and click on the Configure button.

17.In the section which asks "Which SQL Server do you want to connect to?", select the new Computer name from the drop down box.

18.Change the description of the data source to reflect the new name if required.

19.Click on the Finish button.

20.Click on the OK button.

21.Close all open screens.

22.Re-boot the computer.

Compact Contact Center	Installation & Maintenance
40DHB0002USBG Issue 1 (11/14/2001)	Change Server PC Name • Page 25

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