Avaya 40DHB0002USBG manual System Wiring, RS485

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Wallboard Installation and Maintenance

Wallboard 10

 

 

 

 

 

 

System Wiring

The principle for wiring up your display wallboards is that the PC output port is connected to the input of each wallboard. See Figure 7.

The connection is RS485 and the screen of the cable is connected to the wallboard signal ground, which is floating.

The wallboard housing frame ground is connected to earth by the power cable

RS485

This standard officially allows 30 wallboards to be connected via a RS485 transmission cable of up to 1200 Meters to a PC RS485 port.

The PC TX+ is connected to the wallboard RX+; similarly, the PC TX- is connected to the wallboard RX-. The recommended technique is to run a screened cable from the PC to the nearest wallboard, then from this wallboard to the next nearest wallboard etc. At the last wallboard on the bus, it is necessary to connect a 120terminating resistor between the wallboard RX+ and RX- connections within the RJ45 connection box. See the diagram below.

The installation technique is that data input of each display is electronically connected to the transmit output of the PC.

Compact Contact Center

Installation & Maintenance

40DHB0002USBG Issue 1 (11/14/2001)

Wallboard Installation and Maintenance Page 44

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Contents Compact Contact Center Contents Introduction GeneralOverview System Specification Computer SystemsExpansion Cards System SoftwareWallboard Connecting the CCC ServerWallboard Devices Limitations Agent Systems and belowSystems above 15 Agents Client PC Server PCPC Configuration Server PC Setup NT4 Event Log SettingsWindows NT Server 4.0 Modifications Create the C and SDX SharesPartition the Disk From the Tools menu, click Assign Drive LetterInstallation of Wallboard Card Advantech ISA Wallboard Card InstallationAdvantech PCI Wallboard Card Change Base I/O Port Address to 2e8Install Database Application Installing MsdeInstalling Microsoft SQL Installation Definition dialog, select Client Tools OnlyServer PC Setup Windows Event Log SettingsWindows 2000 Modifications Guest AccountsPartition the Disk Map Network Drive Client PC Setup Windows NT WorkstationWindows NT Workstation Modifications Client PC Setup Windows Windows 95 ModificationsWindows 98 Modifications Client PC Setup Windows 2000 Professional Install CCC Applications Installing CCCTrouble Shooting CCC InstallationCCC Client applications Report ManagerCCC User Access Starting CCC User AccessAdmin Administrator Rights System Supervisor No NameChange Server PC Name NT4 Server PCChange Server PC Name Spdropserver ArchiversqlChange Odbc Settings Windows 2000 Server Click on the Network Identification tabChange Client PC Names Operating SystemsWindows NT Workstation Windows 95/98Windows Administering the Database Naming Directory Numbers Telephone SystemRequirements Group Reporting IP400 in the Contact Center EnvironmentCall Center View and Wallboard Manager Report ManagerCCC reporting characteristics associated with Voice Manager Wallboard Installation Maintenance InstallationWallboard IntroductionWall Mounting Ceiling MountingRS485 Serial Connection Network AddressingAdditional Equipment Connection DetailsCompatible External Devices Socket View Pin Mini-DINPeriodic Maintenance and Inspection Cleaning Display ScreenLED Illumination Test Inspection LED Matrix Scanning InspectionSerial Connection & Dip-Switch Details Wallboard Terminal Box RJ45 Connector Pin Out DetailsDip-Switch Details Network Address Pin out ConnectionsBaud Rate Test FunctionsRS485 Communication Systems Ground LoopsWallboard Ceiling Mounting Serial Connection and Configuration Dip-switch NumberIf switch 7 and 8 are on at a power reset System Wiring RS485Periodic Maintenance & Inspection This page has deliberately been left blank Index Compact Contact Center

40DHB0002USBG specifications

The Avaya 40DHB0002USBG is a powerful and versatile device designed to meet the communication needs of modern businesses. Widely recognized in the realm of telecommunications, this product is part of Avaya's commitment to delivering advanced solutions that enhance productivity and collaboration in the workplace.

One of the standout features of the Avaya 40DHB0002USBG is its robust audio quality. The device utilizes wideband audio technology to ensure crystal-clear voice clarity during conversations. This is essential for businesses where effective communication is crucial. The high-definition sound allows users to experience a more natural and engaging dialogue, reducing misunderstandings and improving overall efficiency.

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Security is a key consideration for modern communication devices, and the Avaya 40DHB0002USBG excels in this area. It offers features such as secure voice encryption to protect sensitive conversations and adhere to compliance standards. This assurance of security is especially critical for industries that handle confidential information.

In addition to its powerful communication capabilities, the Avaya 40DHB0002USBG supports various connectivity options, including USB and Ethernet interfaces. This flexibility enables easy integration into existing IT infrastructures, making deployment straightforward and minimizing disruption to business operations.

Overall, the Avaya 40DHB0002USBG stands out as a premier choice for organizations looking to enhance their communication infrastructure. Its blend of superior audio quality, compatibility with Unified Communications, user-friendly design, security features, and flexible connectivity options makes it an essential tool for driving productivity and collaboration in the workplace. As businesses continue to evolve in a digital-first environment, solutions like the Avaya 40DHB0002USBG are poised to lead the way in effective communication strategies.