Avaya 40DHB0002USBG System Specification, Computer Systems, Expansion Cards, System Software

Page 5

Introduction

System Specification

 

 

 

 

 

 

System Specification

The Server PC will support up to 5 Clients.

The Operating System on the Server PC can be either Windows 2000 server or Windows NT Server 4.0. All UK Hardware will be shipped with Windows 2000 server installed.

The Operating System of the Client PCs can be either Windows NT Workstation 4.0, Windows 95/98 or Windows 2000 Professional.

Computer Systems

Each Server PC and Client PC must meet the minimum requirements as detailed in this section.

Server PC: (Supporting Max 5 Clients):

Pentium II 400MHz or higher, with 1 x 10GByte hard disk

Minimum 256 MBytes of RAM

Client PC:

Pentium II 133MHz or higher, with >1GByte hard disk

Minimum 64Mbytes of RAM

Monitor: 15" (or optional 17") SVGA supporting 800x600

Keyboard: Win NT/95/98/2000 Compatible

Floppy Disk Drive A: 3.5" 1.44 Mb high density

CD ROM Drive

Backup Device: On Stream 30GB Digital Drive (optional).

Expansion Cards

Wallboard Comms Card: Advantech PC-LabCard (Model PCI – 1601A)

Network Card: 3Com EtherLink 10/100Mbps PCI Combo (Model No: 3C905B-COMBO)

System Software

Software

Version

Media type

 

 

 

Windows NT Server

Version

CD ROM

 

4.0

 

 

 

 

Windows 2000

Latest

CD ROM

Server

 

 

 

 

 

Windows NT

Version

CD ROM

Workstation

4.0

 

 

 

 

Windows 95

Latest

CD ROM

 

 

 

Windows 98

Latest

CD ROM

 

 

 

Windows 2000

Latest

CD ROM

 

 

 

Application CD

Latest

CD ROM. incorporating all related CCC

 

 

applications and MSDE database.

 

 

 

Note: Windows 2000 Service Pack 1 may be needed during the setup for

Windows 2000. Please read the This can be downloaded from the Internet at:

http://www.microsoft.com/windows2000/downloads/default.asp.

Compact Contact Center

Installation & Maintenance

40DHB0002USBG Issue 1 (11/14/2001)

Introduction Page 5

Image 5
Contents Compact Contact Center Contents General IntroductionOverview Computer Systems System SpecificationExpansion Cards System SoftwareWallboard Connecting the CCC ServerWallboard Devices Agent Systems and below LimitationsClient PC Server PC Systems above 15 AgentsPC Configuration Event Log Settings Server PC Setup NT4Windows NT Server 4.0 Modifications Create the C and SDX SharesFrom the Tools menu, click Assign Drive Letter Partition the DiskAdvantech ISA Wallboard Card Installation Installation of Wallboard CardAdvantech PCI Wallboard Card Change Base I/O Port Address to 2e8Installing Msde Install Database ApplicationInstalling Microsoft SQL Installation Definition dialog, select Client Tools OnlyEvent Log Settings Server PC Setup WindowsWindows 2000 Modifications Guest AccountsPartition the Disk Map Network Drive Client PC Setup Windows NT WorkstationWindows NT Workstation Modifications Windows 95 Modifications Client PC Setup WindowsWindows 98 Modifications Client PC Setup Windows 2000 Professional Installing CCC Install CCC ApplicationsCCC Installation Trouble ShootingCCC Client applications Report ManagerStarting CCC User Access CCC User AccessAdmin Administrator Rights System Supervisor No NameNT4 Server PC Change Server PC NameChange Server PC Name Spdropserver ArchiversqlChange Odbc Settings Click on the Network Identification tab Windows 2000 ServerOperating Systems Change Client PC NamesWindows NT Workstation Windows 95/98Windows Administering the Database Naming Directory Numbers Telephone SystemRequirements IP400 in the Contact Center Environment Group ReportingCall Center View and Wallboard Manager Report ManagerCCC reporting characteristics associated with Voice Manager Installation Wallboard Installation MaintenanceWallboard IntroductionCeiling Mounting Wall MountingNetwork Addressing RS485 Serial ConnectionConnection Details Additional EquipmentCompatible External Devices Socket View Pin Mini-DINCleaning Display Screen Periodic Maintenance and InspectionLED Illumination Test Inspection LED Matrix Scanning InspectionWallboard Terminal Box RJ45 Connector Pin Out Details Serial Connection & Dip-Switch DetailsDip-Switch Details Network Address Pin out ConnectionsTest Functions Baud RateGround Loops RS485 Communication SystemsWallboard Ceiling Mounting Dip-switch Number Serial Connection and ConfigurationIf switch 7 and 8 are on at a power reset RS485 System WiringPeriodic Maintenance & Inspection This page has deliberately been left blank Index Compact Contact Center

40DHB0002USBG specifications

The Avaya 40DHB0002USBG is a powerful and versatile device designed to meet the communication needs of modern businesses. Widely recognized in the realm of telecommunications, this product is part of Avaya's commitment to delivering advanced solutions that enhance productivity and collaboration in the workplace.

One of the standout features of the Avaya 40DHB0002USBG is its robust audio quality. The device utilizes wideband audio technology to ensure crystal-clear voice clarity during conversations. This is essential for businesses where effective communication is crucial. The high-definition sound allows users to experience a more natural and engaging dialogue, reducing misunderstandings and improving overall efficiency.

Another significant characteristic of this device is its compatibility with Avaya's Unified Communications platform. The 40DHB0002USBG seamlessly integrates with Avaya Aura, enabling users to leverage advanced features such as presence management, instant messaging, and video conferencing. This integration promotes a more fluid communication experience across various channels, fostering teamwork and collaboration among employees.

The device is also designed with user-friendliness in mind. Its intuitive interface makes navigation simple, allowing users to access essential features without a steep learning curve. The ergonomic design and high-resolution display enhance usability, making it suitable for both office environments and remote work settings.

Security is a key consideration for modern communication devices, and the Avaya 40DHB0002USBG excels in this area. It offers features such as secure voice encryption to protect sensitive conversations and adhere to compliance standards. This assurance of security is especially critical for industries that handle confidential information.

In addition to its powerful communication capabilities, the Avaya 40DHB0002USBG supports various connectivity options, including USB and Ethernet interfaces. This flexibility enables easy integration into existing IT infrastructures, making deployment straightforward and minimizing disruption to business operations.

Overall, the Avaya 40DHB0002USBG stands out as a premier choice for organizations looking to enhance their communication infrastructure. Its blend of superior audio quality, compatibility with Unified Communications, user-friendly design, security features, and flexible connectivity options makes it an essential tool for driving productivity and collaboration in the workplace. As businesses continue to evolve in a digital-first environment, solutions like the Avaya 40DHB0002USBG are poised to lead the way in effective communication strategies.