Avaya 40DHB0002USBG manual Index

Page 47

Index

Index

 

C

 

Call Center View

3

CCC Applications

20

CCC User Access

3

CCV Alarm Reporter

3

Client PC

 

PC Name

26

Client PC Win98

 

CCC

20

Map Network Drive

17, 18

Client PC WinNT

 

CCC

20

Map Network Drive

16, 19

Configuration

 

Server PC

9

I

 

Install

 

CCC Applications

20

Install Wizard

20

L

 

Limitations

 

Above 15 Agents

8

Below 15 Agents

7

O

 

Overview

 

CCC Applications

20

Compact Contact Center

4

PC Configuration

9

Server PC Name Change

23

P

 

PC Configuration

9

PC Name Change

23

PC Wallboards

3

R

 

Report Designer

3

Report Manager

3

S

 

Server PC

 

CCC

20

PC Name

23

Server Components

20

Software Applications

 

Server PC

20

Specification

 

Wallboard Devices

6

System Specification

 

Computer Systems

5

Connecting to the CCC Server

6

Expansion Cards

5

System Software

5

T

 

Telephone System

29

Group Reporting

31

Naming Dns

29

Reporting Voice Manager

32

Requirements

29

W

 

Wallboard 10

 

Ceiling Mounting

42

Connection

43

Installation

41

Introduction

41

Maintenance

46

Specification

6

System Wiring

45

Wall Mounting

41

Wallboard 22

 

Ceiling Mounting

34

Connection

38

External Devices

36

Installation

33

Introduction

33

Maintenance

37

RS485 Communication

40

Specification

6

Wall Mounting

34

Wallboard Manager

3

Compact Contact Center

Installation & Maintenance

40DHB0002USBG Issue 1 (11/14/2001)

Index Page 47

Image 47
Contents Compact Contact Center Contents General IntroductionOverview System Software System SpecificationComputer Systems Expansion CardsWallboard Connecting the CCC ServerWallboard Devices Agent Systems and below LimitationsClient PC Server PC Systems above 15 AgentsPC Configuration Create the C and SDX Shares Server PC Setup NT4Event Log Settings Windows NT Server 4.0 ModificationsFrom the Tools menu, click Assign Drive Letter Partition the DiskChange Base I/O Port Address to 2e8 Installation of Wallboard CardAdvantech ISA Wallboard Card Installation Advantech PCI Wallboard CardInstallation Definition dialog, select Client Tools Only Install Database ApplicationInstalling Msde Installing Microsoft SQLGuest Accounts Server PC Setup WindowsEvent Log Settings Windows 2000 ModificationsPartition the Disk Map Network Drive Client PC Setup Windows NT WorkstationWindows NT Workstation Modifications Windows 95 Modifications Client PC Setup WindowsWindows 98 Modifications Client PC Setup Windows 2000 Professional Installing CCC Install CCC ApplicationsReport Manager Trouble ShootingCCC Installation CCC Client applicationsAdministrator Rights System Supervisor No Name CCC User AccessStarting CCC User Access AdminSpdropserver Archiversql Change Server PC NameNT4 Server PC Change Server PC NameChange Odbc Settings Click on the Network Identification tab Windows 2000 ServerWindows 95/98 Change Client PC NamesOperating Systems Windows NT WorkstationWindows Administering the Database Naming Directory Numbers Telephone SystemRequirements Report Manager Group ReportingIP400 in the Contact Center Environment Call Center View and Wallboard ManagerCCC reporting characteristics associated with Voice Manager Introduction Wallboard Installation MaintenanceInstallation WallboardCeiling Mounting Wall MountingNetwork Addressing RS485 Serial ConnectionSocket View Pin Mini-DIN Additional EquipmentConnection Details Compatible External DevicesLED Matrix Scanning Inspection Periodic Maintenance and InspectionCleaning Display Screen LED Illumination Test InspectionPin out Connections Serial Connection & Dip-Switch DetailsWallboard Terminal Box RJ45 Connector Pin Out Details Dip-Switch Details Network AddressTest Functions Baud RateGround Loops RS485 Communication SystemsWallboard Ceiling Mounting Dip-switch Number Serial Connection and ConfigurationIf switch 7 and 8 are on at a power reset RS485 System WiringPeriodic Maintenance & Inspection This page has deliberately been left blank Index Compact Contact Center

40DHB0002USBG specifications

The Avaya 40DHB0002USBG is a powerful and versatile device designed to meet the communication needs of modern businesses. Widely recognized in the realm of telecommunications, this product is part of Avaya's commitment to delivering advanced solutions that enhance productivity and collaboration in the workplace.

One of the standout features of the Avaya 40DHB0002USBG is its robust audio quality. The device utilizes wideband audio technology to ensure crystal-clear voice clarity during conversations. This is essential for businesses where effective communication is crucial. The high-definition sound allows users to experience a more natural and engaging dialogue, reducing misunderstandings and improving overall efficiency.

Another significant characteristic of this device is its compatibility with Avaya's Unified Communications platform. The 40DHB0002USBG seamlessly integrates with Avaya Aura, enabling users to leverage advanced features such as presence management, instant messaging, and video conferencing. This integration promotes a more fluid communication experience across various channels, fostering teamwork and collaboration among employees.

The device is also designed with user-friendliness in mind. Its intuitive interface makes navigation simple, allowing users to access essential features without a steep learning curve. The ergonomic design and high-resolution display enhance usability, making it suitable for both office environments and remote work settings.

Security is a key consideration for modern communication devices, and the Avaya 40DHB0002USBG excels in this area. It offers features such as secure voice encryption to protect sensitive conversations and adhere to compliance standards. This assurance of security is especially critical for industries that handle confidential information.

In addition to its powerful communication capabilities, the Avaya 40DHB0002USBG supports various connectivity options, including USB and Ethernet interfaces. This flexibility enables easy integration into existing IT infrastructures, making deployment straightforward and minimizing disruption to business operations.

Overall, the Avaya 40DHB0002USBG stands out as a premier choice for organizations looking to enhance their communication infrastructure. Its blend of superior audio quality, compatibility with Unified Communications, user-friendly design, security features, and flexible connectivity options makes it an essential tool for driving productivity and collaboration in the workplace. As businesses continue to evolve in a digital-first environment, solutions like the Avaya 40DHB0002USBG are poised to lead the way in effective communication strategies.