Avaya 40DHB0002USBG manual Wallboard Installation Maintenance, Introduction, Packing List

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Wallboard Installation and Maintenance

Wallboard 22

 

 

 

 

Wallboard Installation and

Maintenance

Wallboard 22

Introduction

The Wallboard 22 is a two line by 22-character tri-color Wallboard. It connects via a multi-drop circuit to the host PC running the Wallboard Server application.

The display wallboard consists of the following assemblies.

Housing: A housing that is manufactured from an aluminum extrusion with anti reflective polycarbonate screen and removable plastic end caps.

Power Supply: 9V DC switch mode power supply assembly incorporating an RJ45 chassis mounted data connector. The power supply is configurable for use from either 120V AC or 240V AC (NOMINAL VOLTAGES) supplies.

Logic Control Board: Logic control board that receives RS485 serial data from the data RJ45 connector.

Display Board Assembly: Tri-color display board assembly, which consists of three display boards which, are connected one to the other by a fiber optic link. The left-hand display board receives display data from the logic control board, via a fiber optic link and it outputs data to the next display board etc.

Each display board consists of decoding and LED row and column circuitry which drives the LED matrix consisting of 18 5x8 LED blocks.

Installation

Before commencing installation, please check from the packing list that all parts are included.

Packing List:

1 x Wallboard 22

2 x Wall mount brackets

2 x Spun hanging wires

4 x Cavity rawl plugs

4 x Screws

2 x Eyehole bolts

2 x Masonry rawl plugs

2 x Housing clamps

1 x RJ45 Terminal Box

1 x IEC Power lead

Before commencing installation, please take a couple of minutes ensuring that the final location of the display will be both safe and practical for the customer. Also check that the power socket provided is suitable for this type of display.

Compact Contact Center

Installation & Maintenance

40DHB0002USBG Issue 1 (11/14/2001)

Wallboard Installation and Maintenance Page 32

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Contents Compact Contact Center Contents Introduction GeneralOverview System Specification Computer SystemsExpansion Cards System SoftwareWallboard Connecting the CCC ServerWallboard Devices Limitations Agent Systems and belowSystems above 15 Agents Client PC Server PCPC Configuration Server PC Setup NT4 Event Log SettingsWindows NT Server 4.0 Modifications Create the C and SDX SharesPartition the Disk From the Tools menu, click Assign Drive LetterInstallation of Wallboard Card Advantech ISA Wallboard Card InstallationAdvantech PCI Wallboard Card Change Base I/O Port Address to 2e8Install Database Application Installing MsdeInstalling Microsoft SQL Installation Definition dialog, select Client Tools OnlyServer PC Setup Windows Event Log SettingsWindows 2000 Modifications Guest AccountsPartition the Disk Map Network Drive Client PC Setup Windows NT WorkstationWindows NT Workstation Modifications Client PC Setup Windows Windows 95 ModificationsWindows 98 Modifications Client PC Setup Windows 2000 Professional Install CCC Applications Installing CCCTrouble Shooting CCC InstallationCCC Client applications Report ManagerCCC User Access Starting CCC User AccessAdmin Administrator Rights System Supervisor No NameChange Server PC Name NT4 Server PCChange Server PC Name Spdropserver ArchiversqlChange Odbc Settings Windows 2000 Server Click on the Network Identification tabChange Client PC Names Operating SystemsWindows NT Workstation Windows 95/98Windows Administering the Database Naming Directory Numbers Telephone SystemRequirements Group Reporting IP400 in the Contact Center EnvironmentCall Center View and Wallboard Manager Report ManagerCCC reporting characteristics associated with Voice Manager Wallboard Installation Maintenance InstallationWallboard IntroductionWall Mounting Ceiling MountingRS485 Serial Connection Network AddressingAdditional Equipment Connection DetailsCompatible External Devices Socket View Pin Mini-DINPeriodic Maintenance and Inspection Cleaning Display ScreenLED Illumination Test Inspection LED Matrix Scanning InspectionSerial Connection & Dip-Switch Details Wallboard Terminal Box RJ45 Connector Pin Out DetailsDip-Switch Details Network Address Pin out ConnectionsBaud Rate Test FunctionsRS485 Communication Systems Ground LoopsWallboard Ceiling Mounting Serial Connection and Configuration Dip-switch NumberIf switch 7 and 8 are on at a power reset System Wiring RS485Periodic Maintenance & Inspection This page has deliberately been left blank Index Compact Contact Center

40DHB0002USBG specifications

The Avaya 40DHB0002USBG is a powerful and versatile device designed to meet the communication needs of modern businesses. Widely recognized in the realm of telecommunications, this product is part of Avaya's commitment to delivering advanced solutions that enhance productivity and collaboration in the workplace.

One of the standout features of the Avaya 40DHB0002USBG is its robust audio quality. The device utilizes wideband audio technology to ensure crystal-clear voice clarity during conversations. This is essential for businesses where effective communication is crucial. The high-definition sound allows users to experience a more natural and engaging dialogue, reducing misunderstandings and improving overall efficiency.

Another significant characteristic of this device is its compatibility with Avaya's Unified Communications platform. The 40DHB0002USBG seamlessly integrates with Avaya Aura, enabling users to leverage advanced features such as presence management, instant messaging, and video conferencing. This integration promotes a more fluid communication experience across various channels, fostering teamwork and collaboration among employees.

The device is also designed with user-friendliness in mind. Its intuitive interface makes navigation simple, allowing users to access essential features without a steep learning curve. The ergonomic design and high-resolution display enhance usability, making it suitable for both office environments and remote work settings.

Security is a key consideration for modern communication devices, and the Avaya 40DHB0002USBG excels in this area. It offers features such as secure voice encryption to protect sensitive conversations and adhere to compliance standards. This assurance of security is especially critical for industries that handle confidential information.

In addition to its powerful communication capabilities, the Avaya 40DHB0002USBG supports various connectivity options, including USB and Ethernet interfaces. This flexibility enables easy integration into existing IT infrastructures, making deployment straightforward and minimizing disruption to business operations.

Overall, the Avaya 40DHB0002USBG stands out as a premier choice for organizations looking to enhance their communication infrastructure. Its blend of superior audio quality, compatibility with Unified Communications, user-friendly design, security features, and flexible connectivity options makes it an essential tool for driving productivity and collaboration in the workplace. As businesses continue to evolve in a digital-first environment, solutions like the Avaya 40DHB0002USBG are poised to lead the way in effective communication strategies.